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10 Years of extensive experience within the IT and internet industry, driven as a seasoned professional in roles of product manager and business analyst.
Successfully built products from concept to completion. Led app with over 20 million app users.
Specialized in strategy, analysis, insights, research, deep understanding of user needs, data sensitivity, cross-functional collaboration and agile development.

• Veteran Director of Quality Assurance with 20+ years of quality assurance experience in software engineering industry, working for United States public company eHealth (NASDAQ: EHTH) in the heavily regulated online health insurance business that requires rigorous quality assurance processes and high quality standards.
• Proven track record of building and managing teams of up to 60 engineers based in United States and China, with roles across Quality Assurance, Release and Deployment, NOC and Observability, coaching and mentoring team members for career growth and success.
• Experienced in designing corporate-level quality strategies to align with business objectives, measuring quality metrics, improving SDLC with build-in quality processes and reporting quality status to leadership.
• Experienced in managing cross team coordination between engineering, quality assurance, product owner, program management and IT/Operation.
• Strong technical background in scripting languages, C & Java, QA tools (Selenium, JMeter, Burp Suite, Postman, TestRail, etc), infrastructures (Linux, Tomcat, JDK, Apache, Databases, AWS, Akamai, Jenkins, etc).
• Experienced in leading large-scale performance and capacity testing.
• Ultimate sense of responsibility for the end result of product quality and meticulous attention to details.
• Led the team through Agile Transformation and Shift-Left Transformation to achieve ‘One Team’ mindset, significantly improving delivery efficiency and reducing friction between engineering and QA.
• Evangelized Automation-First philosophy and enabled the team to support fast iteration with reduced delivery turnaround time.
• Fluent in English with the ability to lead working sessions with 3rd party vendors such as AWS, Akamai, etc.

Results-driven sales and finance professional with 7+ years of experience across automotive sales, finance management, insurance production, and business management. Proven ability to lead teams, drive revenue growth, close high-value sales, and build long-term client relationships. Strong background in consultative sales, financial products, customer experience, and performance coaching. Proficient and diligent in the use of CRM systems to record accounts, contacts, leads, opportunities, and other relevant sales data and information.

I am Qianfeng Ma, a current history specialist student at the University of Toronto. I had a three-year bachelor’s degree education at China Agricultural University, International College of Beijing (the University of Colorado Denver), majoring in Economics and minoring in Mathematics. My Cumulative GPA in CAU is 3.52, and I was on Dean’s List in the 2022 Spring semester. In my previous university experience, I completed an independent study on Incentive Economics with Professor Kyle Montanio. I transferred to the University of Toronto in the 2022 Fall semester and am now on Dean’s List in the 2022Fall-2023Winter semester; my Cumulative GPA is 3.68.
I am enthusiastic about studying history, especially modern China history. I am skillful in collecting and analyzing primary sources, handling English and Chinese sources, and have experience in producing independent research papers.

Personal Statement To provide quality professional service in implementing good human relations, identifying and finding solutions to problems concerned with productivity in a challenge driven environment.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Eager to further company goals through innovation, initiative and intelligence. Looking for professional challenge and growth opportunities.

Detail-oriented Data Specialist with extensive experience in collecting, cleaning, and interpreting complex data sets. Proven expertise in requirement analysis, software development, and database management, driving effective solutions to unique challenges. Strong analytical thinker with a solid understanding of information technology and business processes, committed to enhancing operational efficiency.

As a Data Science student to use my knowledge of data science to analyze complex datasets, identify trends, and provide insightful data that can be used to make informed business decisions and strategies. In addition, I am committed to continually expanding my knowledge and staying up to date with the most advanced data science techniques and approaches to produce creative and effective outcomes.

Tech-savvy digital marketer business owner with more than 4 years in integrated marketing, testing, search engine optimization, Pay-Per-Click and social media marketing. Proven results in digital marketing efforts. Self-Motivated and extremely motivated to provide the best results possible no matter the work needed.

Dedicated high school student with strong skills in activity planning and child supervision. Committed to fostering an inclusive environment and ensuring child safety and engagement.

To obtain an entry level position which will allow my hard work and energy to contribute to a great team.

Experienced leader, licensed contractor, and business owner with over ten years of combined leadership experience in military service and private enterprise. Former U.S. Marine with proven success supervising personnel, managing budgets, ensuring staff welfare, and maintaining accountability in high-responsibility environments. Owner-Operator of a locally based contracting business with hands-on experience in project coordination, regulatory compliance, customer engagement, and operational management. Service-oriented professional committed to integrity, teamwork, and supporting the long-term well-being of the community.

Highly experienced and dedicated IT professional with over 10 years of hands-on experience in technical support, system configuration, and troubleshooting. Skilled in installing, configuring, maintaining, and testing computer hardware, software, and peripheral equipment. Proven ability to troubleshoot, diagnose, and resolve moderately complex hardware, software, and network connectivity problems, including those not covered by established procedures. Adept at providing technical resources to end-users, conducting training, and leading small IT projects to enhance system efficiency and user satisfaction. Strong background in IT operations, user support, and incident response, committed to improving customer satisfaction.

Project and operations administrator with experience supervising a 20-person team, coordinating day-to-day execution across multiple priorities, and building schedules, milestone trackers, and reporting to drive on-time delivery. Strong communicator with a customer-focused approach, able to analyze issues, document results, and support stakeholder presentations in fast-paced environments. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.

Compassionate and skilled primary care paramedic with comprehensive training in prehospital emergency care, including advanced patient assessment, airway management, and trauma intervention. Proven ability to remain calm under pressure, communicate effectively with patients, and multidisciplinary teams, and follow established medical protocols. Committed to delivering high-quality, evidence-based care that prioritizes patient safety, and community well-being.

Reliable cashier with over 4 years of experience in fast-paced retail environments. Committed to delivering friendly service, handling customer concerns, and maintaining high standards of cleanliness and safety.

I am a customer-first operator with 7+ years delivering premium, high-touch experiences in fast-paced environments. Skilled in needs discovery, clear product-style explanations, and disciplined follow-through while supporting multiple customers and stakeholders at once. Trusted with confidential work, calm under pressure, and relentlessly curious about products and services.

I am a professional with a proven track record in driving revenue growth and fostering client relationships. Expertise in identifying customer needs and delivering customized solutions that lead to successful growth. I provide strong communication, negotiation, and problem-solving skills to enhance team collaboration and achieve targeted goals. I am committed to continuous improvement and exceptional customer service in both medical and sales environments.

Theater professional with hands-on experience in scenic, costume, and lighting design, as well as props management and backstage logistics. Proven ability to coordinate rehearsals and maintain calm under pressure while meeting tight deadlines. Strong attention to detail and risk-aware decision-making enhance production quality. Collaborative approach fosters a safe and efficient working environment.

Hardworking and dependable labour professional with over 10 years of diverse experience in construction, industrial, retail, and customer-focused roles. Proven ability to handle physically demanding tasks, support team operations, and maintain high safety and quality standards. Skilled at problem-solving, teamwork, and delivering consistent results in fast-paced environments.
Laborer professional prepared to bring valuable experience in construction, maintenance, and repair tasks to new role. Known for effectively handling diverse physical tasks and consistently delivering quality results. Reliable and adaptable team player who excels in dynamic and challenging environments.
Knowledgeable [Desired Position] with solid background in manual labor and hands-on construction work. Proven track record of contributing to various projects, ensuring timely completion and maintaining safety standards. Demonstrated skills in operating heavy machinery and working collaboratively within team environment.

Dynamic sales associate with strong customer service skills and multi-tasking abilities. Proven track record in enhancing patient satisfaction and developing effective sales strategies.

Dynamic educational leader with extensive experience at Los Angeles Unified School District, excelling in instructional leadership and data-driven strategies. Proven track record in enhancing student achievement and fostering parent engagement. Skilled in discipline management and building strong relationships, contributing to a positive school culture and effective teaching practices.


Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.

Dynamic and dedicated restaurant waiter with a proven track record at JIN SOO SUNG CHAN KOREAN RESTAURANT. Expert in service quality and order taking, I excelled in enhancing customer experiences and fostering relationships with patrons. Committed to maintaining an organized dining environment while ensuring exceptional customer service.

Dedicated Fitter with experience at Ganotec, skilled in interpreting technical drawings and enhancing workflow efficiency. Proven problem-solver with strong teamwork abilities, committed to maintaining safety standards and ensuring precision in assembly. Adaptable and physically resilient, I thrive in dynamic environments while continuously improving processes.
Professional in industrial sector, prepared to support welding operations efficiently. Background includes assisting with welding tasks, maintaining equipment, and ensuring job site readiness. Known for reliable teamwork and adaptability to changing project needs. Skilled in material handling and safety protocols, with focus on quality results.

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