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Profissional eficiente e com boas habilidades de relacionamento interpessoal, que contribuem para a prestação de um serviço de excelência e para o suporte à equipe em tarefas diversas, visando colaborar efetivamente com a rotina de trabalho.

Possui graduação em Ciências Econômicas pela Universidade Estadual de Feira de Santana, pós-graduação em Gestão Escolar, Pós-graduação em Catequese e Pedagogia Catecumenal. Tem experiência na área de Educação, com ênfase em Administração Educacional. Participei da implantação de Polos e outras unidades da rede Pitágoras nas cidades: Serrinha (Ba), Alagoinhas(Ba) e Juazeiro do Norte- Ceará. Experiência no setor operacional, sendo capaz de gerenciar as atividades diárias e garantir a eficiência dos processos. Habilidades de trabalho em equipe e resolução de problemas, contribuindo para a melhoria contínua e o crescimento da empresa. Experiência em gestão de equipes, com forte habilidade em construir relacionamentos duradouros. Comprometimento com a satisfação de clientes e parceiros, assegurando a entrega de serviços de alta qualidade e impulsionando o alcance das metas organizacionais.

Results-oriented Account Manager specializing in SaaS with a focus on driving predictable revenue, customer retention and expansion. Achieved a 37% reduction in churn and expanded account value through strategic upselling, managing over $43M in annual recurring revenue. Leveraged data-driven insights to optimize contract negotiations and enhance customer success.

Accomplished HGV Class 2 Driver with over three decades of experience in the transport industry, demonstrating expertise in heavy goods vehicle operation, route and schedule planning, and health and safety compliance. Proven track record of delivering stock transfers and general haulage across the UK for companies such as Precon Products LTD, DWC & Sons, Omega Logistics/DHL, and Lenham Storage. Skilled in digital tachograph operation, risk assessment, customer relationship management, and fuel-efficient driving. Holds a CPC card valid until 2029 and possesses a comprehensive understanding of traffic laws and GPS technology. Career began with military service in the Corp of Royal Engineers, providing a strong foundation in discipline and technical communication.

Dynamic and results-driven professional with a strong foundation in public engagement and high-level communication. Demonstrates exceptional leadership skills, active listening, and a commitment to sustainable procurement practices. Possesses comprehensive knowledge of procurement legislation, risk management, and supplier relationship management. Adept at measuring supplier performance and managing supply market awareness to drive strategic decision-making. A tactful communicator and team player dedicated to enhancing organisational efficiency through effective supplier management.

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