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Highly motivated team person with strong analytical, presentation and communication skills. Years of professional experience in leading roles in rowing federations and analyst of Olympic level strategy's.
6+ years of professional experience in strategy planning, execution, strategic initiatives deployment and developing excellence & capabilities.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders.

Strong leader and problem-solver with 28 years of experience in streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.

Capacidade de trabalhar em equipe e seguir instruções com precisão. Excelente comunicação interpessoal para lidar com pacientes, familiares e equipe médica de forma empática. Comprometimento com a ética profissional nos atendimentos.

Senior Electrical Engineer QUALIFICATIONS PROFILE Challenge-driven and analytical electrical engineer with extensive experience in system design and planning, project management, and simulation/modeling software administration. Effective at monitoring electrical infrastructure for operation’s safety and efficiency; promptly resolving issues during installation and construction; and managing budget control and analysis to ensure smooth project execution. Known for resourcefulness and strategic thinking, with a proven track record of expertise in optimizing processes using a dedicated software and power plant technologies.

Goal-oriented professional with distinguished experience in Telecommunications and other industries and proven leadership abilities. Expert in increasing trust relationships, productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, retaining customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging business challenges and revenue opportunities.

 Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. 

Com experiência de 1 ano e meio como Jovem Aprendiz na área Administrativa, desenvolvi trabalho de atendimento ao cliente, cobrança, negociação, sendo também requisitada para trabalhar em outros setores da empresa. Motivo de desligamento da empresa: mudança de endereço/estado.

Over my tenure as a Support Analyst and Customer Success Manager (CSM), I have gained extensive experience in fostering strong relationships between our company and our valued clients. I have consistently demonstrated a commitment to understanding each client's unique needs and objectives, ensuring their success with our products or services. This has involved providing personalized training sessions, assisting with the configuration and setup process, and addressing any initial challenges the clients may face. Taking a proactive approach to diagnose the problems and work with relevant teams to implement effective solutions promptly, has not only resolved challenges efficiently but has also reinforced a sense of trust and confidence in our company's capabilities. Overall, my experience on customer facing roles have been characterized by a deep commitment to client satisfaction, effective communication, problem-solving, and continuous improvement.

Committed and motivated Administrative Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.

La forma natural de interactuar es la búsqueda frecuente por aproximarse de las personas y con ellas establecer relaciones. Tiene interés por la naturaleza humana y sus expresiones. Se comunica con desenvoltura y entusiasmo. Vende sus ideas de forma persuasiva. Se maneja de forma natural con la presión o con la falta de planificación, sin perjudicar sus resultados y su desempeño. Práctico, versátil y multitarea, prioriza sus acciones y prefiere las actividades con resultado a mediano plazo. Prefiere ambientes sin rutina. Es activo y tiene iniciativa, principalmente en situaciones de movilización colectiva. Prefiere participar de los procesos a liderarlos. Suele consultar y oír a otras personas antes de asumir su decisión final. En algunas ocasiones, puede ser impositivo y directo. Ejerce un liderazgo próximo, apoyador y democrático. Prefiere ambientes en los que pueda promover cambios, sin reglas rígidas y que le permitan utilizar la creatividad y la improvisación para desarrollar nuevos procesos. Le gusta dejar su marca a través de soluciones creativas e innovadoras.

Profissional atua como desenvolvedor FullStack .NET/Angular há 4 anos, com foco no back-end e com as seguintes tecnologias: C#, ASP.NET, Hangfire, API RESTful/APIs Rest, MySQL, SQL Server, esteira DevOps Azure, arquitetura monolítica com padrão MVC, arquitetura de desenvolvimento DDD, arquitetura de microsserviços com AWS como hospedeira, entre outros leves conhecimentos, como HTML5, CSS3, React, desenvolvimento de extensões Google, JavaScript, TypeScript e Flutter, com as metodologias ágeis Scrum e Kanban.

Electronic Maintenance: To apply expertise in diagnosis, repair, and calibration of electronic equipment, ensuring efficient and safe operation. To contribute my experience and skills to the continuous improvement of processes, reduction of failures, and increased lifespan of devices, always committed to quality, innovation, and technical standards.

Information Technology: To focus on network and computer maintenance, applying knowledge in system diagnosis, repair, and infrastructure optimization. To contribute to the stability and security of equipment and networks, ensuring high performance and efficient user support, continuous improvement, technological updates, and best practices to guarantee the availability and integrity of systems.



Technician with over five years' experience providing troubleshooting, diagnostic and repair services in the domestic printer field. Highly skilled in providing customer service and technical support.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

IT Analyst, currently focused on SQL Server and VB.NET. Developing skills encompassing creation, correction, and enhancement of company systems' interfaces, data management, Integration Services, and more. Proficient in data management, Integration Services, and more. Contributing to improvements in an integrated commodity trading (coffee) system using VB.NET and C#. Currently, I'm engaged in the development of a new C#-based system, overseeing the migration process, participating in testing, database management, and report creation using Reporting Services.
With a background in civil engineering, I've worked on diverse projects including buildings and sanitation. Additionally, I gained valuable teaching experience as a remote tutor, honing my soft skills.
I'm fluent in Spanish and currently studying English (my English level is B2) through the Instituto Cultura Inglesa.

Reliable Aircraft Maintenance Technician with team-player mentality and safety-driven approach. Knowledgeable about completing inspections, reading technical documentation and installing new systems.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level functional systems analyst position. Ready to help team achieve company goals.

Currently Tech Lead at Universidade Presbiteriana Mackenzie, managing the development team, coordinating and managing multidisciplinary teams (cross-product/cross-team) with a focus on continuous improvement, management of indicators. Good interpersonal skills, and able to work with different types of teams.

Throughout my professional career I had the opportunity to work in many important projects of high complexity and criticality, in various segments within Universidade Presbiteriana Mackenzie, standing out for becoming a specialist in Moodle LMS, actively participating in the Moodle.org community

Ten years of experience in producing content for a personal technology website (Mobile Intelligence), creating product reviews, publishing product content for companies such as Samsung, ASUS, LG, Mideia, among others.

Teacher of new technologies and social media in free time.

I'm dedicating free time to IT Management (ITIL), project management platforms (MS Project / Jira / Visio), Kanban, Scrun, and many others. Studying for the European citizenship process.

Academic education.
Graduate in Marketing.
Bachelor of Information Systems - emphasis in strategic planning

Software:
Listening / Publishing: HootSuite | adobe social
CRM: Salesforceb | oracle
LMS: Dokeos | Chamilo | sakai | Moodle
Project: PHP, Typo3, Moodle, Wordpress, MySQL
Video Editor: iMovie, Final Cut, Premiere 2.0, After Effects 7.0
Operating system: Windows, Linux, Mac, iOS, Android
Service Desk: Jira Service Management | Pipefy | ZenDesk | TopDesk

soft skills
Adaptability
Multidisciplinary team management
Creativity
Time management
Interpersonal relationship and communication
Problem solving
Negotiation

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Spirited professional successful in providing quality patient care for assigned patients under direct supervision of licensed nurse. Experienced in managing competing tasks in high-volume healthcare settings.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Analytical and strategic with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.

Experienced Software Engineer with a strong emphasis on frontend development, as well as expertise in crafting innovative applications. A seasoned professional known for sharp troubleshooting and debugging skills, dedicated to effectively resolving intricate technical challenges.

Médico com atuação de 14 anos no tratamento de doenças e uma ampla base de conhecimento de diferentes especialidades médicas. Com forte capacidade de aprender continuamente e adaptabilidade a novas práticas médicas, colaborando com outros profissionais de saúde para fornecer cuidados completos aos pacientes.

 Advogada habilitada, com atuação em escritórios de advocacia e foco em direito empresarial, especializada na elaboração, revisão e negociação de contratos.  Reconhecida pela visão estratégica, domínio da linguagem jurídica e atuação preventiva na mitigação de riscos, garantindo segurança jurídica às operações dos clientes. 

Profissional eficiente e com boas habilidades de relacionamento interpessoal. Capaz de apoiar a equipe em tarefas diversas e colaborar efetivamente com a rotina de trabalho, prestando um serviço de excelência.

Dynamic and organized individual with strong communication and leadership skills, set to graduate with a high school diploma in May 2024. Committed to delivering exceptional customer service and organizational excellence, ready to leverage skills in a fast-paced work environment. Passionate about outdoor work, knowledgeable in basic horticulture principles, and skilled in using various landscaping tools to create and maintain beautiful outdoor spaces. Eager to contribute to team success at True Green by enhancing customer experiences through effective collaboration, problem-solving, and a dedication to continuous learning in the landscaping industry.

Atuar na área de atendimento ao público, utilizando minhas habilidades de comunicação, organização e trabalho em equipe.Profissional com sólida experiência em atendimento ao público, operação de caixa e rotinas de farmácia. Atuo com postura responsável, foco em eficiência e alta organização. Busco representar a empresa com profissionalismo, garantindo um atendimento claro, ágil e confiável.

Profissional eficiente e com boas habilidades de relacionamento interpessoal, que contribuem para a prestação de um serviço de excelência e para o suporte à equipe em tarefas diversas, visando colaborar efetivamente com a rotina de trabalho.

  Nutricionista com experiência em Unidade de Alimentação e Nutrição (UAN), há 15 anos, atendimento nutricional em  home care  há 5 anos e realização de avaliações para pré-embarque  offshore  há 2 anos. Atuação no planejamento, supervisão e controle de qualidade dos processos produtivos, garantindo segurança alimentar, adequação nutricional e cumprimento das normas sanitárias. Vivência no acompanhamento individualizado de pacientes, com foco em recuperação, manutenção da saúde e melhoria da qualidade de vida. Profissional organizado, responsável, com boa comunicação, senso crítico e atuação pautada em evidências científicas e boas práticas.  

Profissional com 12 anos de experiência na Área Comercial como vendedor externo direcionado a venda e locação de maquinas pesadas para construção civil e industrias. Sólida visão de negócios e habilidades de negociação, destacando-se na identificação de oportunidades comerciais. Demonstra capacidade analítica para soluções rápidas e eficazes, aliada à proatividade em prospecção de novos negócios. Comunicação eficaz e empatia garantem conexões duradouras com clientes, promovendo rentabilidade e alcance das metas estabelecidas.

Experiência de anos em restaurantes atuando com rapidez e eficiência para garantir a satisfação com o serviço. Capaz de impulsionar o sucesso da equipe através da prestação de um atendimento de excelência.

 Apresentar um trabalho de qualidade com ganhos pessoais e profissionais a fim de atingir metas organizacionais de forma eficaz, desenvolvendo processos simples, seguros e funcionais. 

Técnico Eletrônico em formação em Mecatrônica, com experiência em testes funcionais, manutenção e montagem de placas eletrônicas, soldagem de componentes e controle de produção. Atuação em ambiente industrial, com foco em qualidade, diagnóstico de falhas e cumprimento de prazos. Busco crescimento profissional na área técnica e automação industrial.

Experiência nas áreas de Departamento Fiscal e Departamento Pessoal, com conhecimento prático no sistema Domínio (módulos fiscal e folha). Atuo com familiaridade em rotinas como apuração de tributos, obrigações acessórias, admissões, rescisões, controle de ponto e fechamento de folha de pagamento. Conhecimento básico em Excel, Word e Outlook, utilizando essas ferramentas para dar suporte às atividades do dia a dia com eficiência e organização.
Experiência na implementação e conclusão do sistema de gestão da qualidade ISO 9001, com foco no mapeamento de processos, controle de indicadores de desempenho e garantia da conformidade normativa para certificação."

Profissional dedicado e comprometido com a excelência educacional, demonstra prática na condução de reuniões pedagógicas produtivas e sensibilidade para inclusão e diversidade. Possui habilidades em organização de materiais educativos e gerenciamento de tempo, promovendo um ambiente escolar acolhedor e adaptável.

Sou comunicativo, atento aos detalhes e valorizo o trabalho em equipe e o bom atendimento. Como entusiasta do aprendizado, busco constantemente aprender coisas novas e me adapto rapidamente a tecnologias e processos. Tenho facilidade em manter o foco e a tranquilidade sob pressão para resolver problemas de forma prática, buscando sempre oferecer suporte de qualidade, orientações claras aos usuários e evoluir profissionalmente junto ao time.

 Profissional dedicada e comprometida, com ampla experiência em rotinas administrativas e atendimento ao público. Especialista na organização de documentos, suporte às atividades institucionais e gestão de fluxos internos. Atualmente graduanda em Processos Gerenciais, focada na otimização de processos e experiência de sucesso do cliente. 

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