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Computer Science graduate from UNIP with approximately 5 years of experience in Customer Support. Team Lead in customer support, experienced in various fields and multiple projects. Expertise includes fraud analysis and collaborating with sales partners. Well-versed in agile methodology for handling short, medium, and long-term projects. Experience in onboarding and training new employees through shadowing. Contributed to continuous team improvement and self-development while working on international projects with global teams. Played a key role in implementing the first TDCX operation in Brazil. Known for creative problem-solving skills, dedicated to delivering the best customer experience and addressing potential pain points. Passionate about fostering a feedback culture and promoting teamwork for an optimal work environment.

Adept Maintenance Technician with a proven track record at ARCDYNAMICS, showcasing exceptional bilingualism and translation skills. Expert in industry-specific terminology and document review, I have enhanced client negotiations through accurate, real-time interpretation. Committed to continuous learning, my fluency bridges language gaps, ensuring seamless international communications.

Trabalho na Usina Cerradão como auxiliar de
infraestrutura de TI, cuidando do helpdesk da
empresa, manutenção de computadores,
formatação de computadores/switchs,
monitoramento de impressoras usando Zabbix, Grafana, SNMP, etc e elaboração de scripts usando CMD.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

SAP ACADEMY MM

Conhecimento em SAP -APO -
LINX , POWER BI , TOTVS - SQL SERVER - PHYTON-
Engenheira de Produção, inglês fluente e espanhol -avançado.
Experiência nos USA- Disney.
Perfil Analítico , e voltado á atendimento ao cliente;
Mais de 7 anos de experiência na indústria multinacionais e na área de supply chain e demanda;
Expira curta - Avarias - Logística Reversa;
Make to Order e Make to Stock ;
Planejamento de estoque por linha de negócios e produtos acabados com as plantas e as BUS;
Descontinuação e Lançamentos de produtos acabados.
Gerenciamento de Lotes em Expira Curta para evitar write offs .

With 8 years of experience in Software Engineering, I focus on building scalable and high-quality applications. My expertise includes Full Stack development, specializing in .NET (C#) and React, along with a solid understanding of DevOps practices to improve development workflows. I am dedicated to leveraging modern technologies and best practices to create efficient solutions that address real-world challenges. With experience in RESTful APIs, CI/CD pipelines, and cloud infrastructure, I aim to streamline processes and enhance collaboration between teams. I value clean, maintainable code and follow principles such as SOLID, Domain-Driven Design (DDD), and Clean Architecture to ensure the long-term sustainability and flexibility of the systems I build. I am driven by a passion for continuous learning and growth, always looking for opportunities to improve my skills and contribute to impactful projects.

Mecânico de máquinas pesadas com expertise em manutenção preventiva e corretiva. Habilidades em diagnóstico de falhas, troca de peças e ajustes proativos para garantir eficiência e segurança operacional, buscando sempre otimização dos processos.

I am an highly experienced professional in several areas of Communications with a large career in content production. Nowadays, I have been working on content creation and adaptability at Ápice Education & Communications to enhance brand visibility and audience engagement. I also work in generating content for improving social responsabilities in Brazil in issues as the preservation of indigenous culture. My background includes crafting compelling narratives using tools as SEO techniques, excelling in crisis management, and pioneering innovative social media strategies, leading to a significant increase in positive media coverage.

Gifted Spinto Tenor Singer with experience and success in performing songs with grace and artistry. Talented in employing wide vocal range while singing with excellent dynamics in various styles and genres. Accomplished in maintaining self-confidence when delivering choir and solo performances in front of large audiences.

Experienced lawyer specializing in the technology and innovation industries, with a strategic focus on intellectual property and technology transfer. Multidisciplinary background in Law and Biomedical Sciences allows for a holistic approach to legal solutions, integrating technical and legal expertise. Proven track record of successfully handling highly complex projects at renowned institutions like Fiocurz, Petrobrás, and boutique intellectual property law firms. Developed and managed critical contracts for technology transfer in the biotechnology and healthcare sectors throughout career. Currently a lawyer at Fiocruz, playing a central role in providing legal support for technology transfer contracts and matters involving the Federal Court of Accounts (Tribunal de Contas da União). Continuous enhancement of expertise in administrative law and intellectual property solidifies position as a specialist at the intersection of law and technological innovation.

Experienced professional in digital marketing, advertising account management, and influencer marketing, with a career blending sales, client support, and offline media. Currently leading the operations of the O Boticário account team at SoWhat Agency, specializing in performance and influencer marketing strategies. Approach combines analytical and strategic thinking, consistently delivering results aligned with client goals and market trends. Since 2017, worked as a talent manager for influencers, overseeing a diverse roster of over 15 creators. This role has provided a 360 perspective on digital marketing, enabling authentic and relevant connections between brands and influencers. Possessing strong skills in active listening, interpersonal relationships, and strategic planning, excels at building and maintaining trust-based relationships with team members and external partners. As a hard-working supervisor with exceptional experience leading teams, delivering results, and exceeding expectations, is a creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Additionally, skilled in teaching new concepts and best practice strategies.

Skilled Maintenance Mechanic with a proven track record at Têxtil Assef Maluf, where I leveraged electrical panel expertise and CLP ladder programming to enhance operational efficiency. Demonstrated exceptional organizational skills and a commitment to teamwork, ensuring high safety and cleanliness standards. Renowned for analytical abilities and a hands-on approach to problem-solving.

As a software engineer, I developed responsive and dynamic user interfaces using React and JavaScript, focusing on usability and user experience. I integrated and managed data with relational and non-relational databases, ensuring efficiency and data consistency. Additionally, I designed and integrated RESTful APIs to enhance system interoperability and scalability. I collaborated with cross-functional teams in an agile environment, employing methodologies such as Scrum and Kanban to deliver continuous and client-aligned solutions. Furthermore, I participated in code reviews, identified areas for improvement, and implemented effective solutions to technical challenges.

Profissional graduada em gestão de recursos humanos, com conhecimento em rotinas administrativas, ótimas habilidades de comunicação verbal e escrita, facilitando a interação com colegas de equipe e clientes. Grande disposição para o desenvolvimento pessoal e profissional, que permite contribuir positivamente para o sucesso da empresa

Profissional dinâmico com habilidades em liderança e motivação de pessoas, comunicação eficiente e planejamento estratégico. Experiência em operações de caixa e máquinas de cartão, além de familiaridade com sistemas tecnológicos. Comprometimento com normas da empresa e empatia nas necessidades alheias. Capacidade de trabalho remoto com disciplina e eficiência.

Profissional de vendas com experiência em SaaS e Cloud, especialista em gestão de contas, aquisição de clientes e construção de relacionamentos duradouros. Hábil em implementar estratégias para impulsionar resultados e atender às necessidades dos clientes. Nos momentos livres, aprecio futebol e música.

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