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 Passionate about customer experience, people management, and performance, I have built a career of over 20 years in the BPO industry.  Having led operations in Latin America, North America, and EMEA, with full P&L management and implementation of high-complexity, strategically valuable projects, overseeing teams across 9 countries in 3 continents. I drove portfolio growth from USD 30 million in Brazil to over USD 120 million globally, with profitability above industry standards, achieving a consolidated EBITDA of over 20%.  Over the past 15 years, I have helped clients from various sectors initiate and/or develop their customer service operations in Latin America, North America, and EMEA. Some key examples include:  · A leading Korean company in smartphones, TVs, and home appliances  · An American company global leader in smartphones, computers, media, and technology  · An American company leader in ridesharing and mobility  · A Chinese company leader in computers and smartphones  · A Chinese company leader in ride-sharing and mobility  · A Brazilian company leader in food delivery  · A Brazilian company and one of the world's largest digital banks  · An American company leader in streaming  · An American company leader in social media and advertising  · An American company leader in search engine and advertising  · An Argentine company and regional leader in e-commerce  I take pride in starting my journey in 2000 as an agent, progressing through operations, WFM, finance, sales, and account management. During this time, I helped develop industry professional talents who now hold executive positions in companies such as Meta, Google, Quinto Andar, Kaizen, and Mercado Livre.  I have always aimed to foster a diverse, inclusive environment that rewards performance, teamwork, and integrity.  As an operations leader for over 15 years, I balanced efficiency, operational rigor, and creativity to exceed goals while aligning with customer and shareholder expectations.  In my role as a sales and account management leader, I extended my understanding of clients and operations to design optimized solutions and services for each client type across different geographies.  Currently, I am leveraging my experiences in operations, sales, and account management to accelerate global client growth and satisfaction on a global scale, with accountability for P&L and defining/executing strategies to achieve committed results. 


  Expertise in Global finance, with twenty years of experience in Multinational companies
  Experience in managing business units, focusing on results and profitability improvement.
  Proven expertise in cash flow (working capital management), cost reduction, budgeting, capital investment decisions and creation of management reports to support the top management team.
  Leader of planning process both for short and strategic long term horizon.
  Tax planning leadership - Drawback, VAT credit, Income tax and others
  Experience in strategy projects and M&A
  Proven ability to lead, form and influence cross-functional and multicultural teams even in ambiguous situations and under pressure.
  Regional experience in leading teams in several Latin America countries (Argentina, Paraguay, Uruguay, Bolivia, Colombia, Chile, Peru, Suriname and Jamaica)
  IFRS and USGAAP
  A team player and leader with flexible attitude and commitment.
  Experience and leadership of system implementation (Oracle and SAP)
  Brazilian Accounting certification (CRC)
  Fluent English and advanced Spanish
  Finance Director


Professional with 12 years of experience, focused on leading high-performance teams to achieve or exceed goals. Bachelor's degree in Computer Science from Anhembi Morumbi (Jul/2014).

Undergraduate in Advertising, MBA graduate, focused on strategy, growth, and management. Skills in strategic planning, inbound marketing, account management, growth hacking, CRM and data management, automation and customer success. Focused on results, team player and experience in project leadership, digital marketing, CRM management and consulting.

Experience with managing people and projects related to IT, mostly leading project and/or people, for about 5 years on a Junior company that I found myself. Experience with education on finances and investments with a certificate from ANBIMA - CPA 10. Organized and time management lover. Bilingual, Portuguese(Native) and English with two TOEFL Certificates(IBT, ITP). Knowledge in Developing (back-end mostly) with PHP, SQL, Python. Enjoyer of Python, databases(SQL) and Software Engineering. Eager to learn other programming languages, experience in other countries or apply for remote work

Dedicated Fullstack developer with over 5 years of experience, specializing in Node.js and React.js. Demonstrated success in delivering high-quality solutions for diverse clients and industries. Proficient in both front-end and back-end development, adept at Agile methodologies. Strong problem-solving abilities and a proactive approach to learning and adopting new technologies. Passionate about driving innovation through technology. Eager to contribute and enthusiasm to dynamic development teams, ready to tackle complex challenges head-on.

- Frontend experience with Angular (TypeScript)
- Backend experience with Java (Spring Boot), C++, microservices and API's REST;
- Solid knowledge in Linux;
- Familiarity with AWS, Docker, Kubernetes;
- Graduated in Bachelor of Software Engineering;
- Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
- Experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues.

Flexible printing professional possessing excellent artwork layout, color scheme and design skills. Adept at interacting with clients, operators, vendors and supervisors to accomplish objectives and meet deadlines. Printing Press Operator proficient in setting up and operating 4-color printing presses. Skilled and reliable Printing Machine and Press Operator bringing positive attitude and strong safety and quality commitment to each project. Resourceful Printing Press Operator with a distinguished understanding of printing processes and various printer maintenance. Adept at cutting costs without sacrificing quality and streamlining the day-to-day organization. Committed to top-of-the-line products and service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Telecommunications Analyst specialized and certified in SME Unified Communications solutions (Avaya). Over 10 years of hands-on experience working as analyst for telecommunications services. A strong team player works with little to no supervision. Excellent abilities in comparing technologies and finding quick solutions or troubleshooting. Committed to learning new technologies or solutions while looking for professional challenges to company or team goals.

Dedicated Supervisor with 8 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity. Dedicated Supervisor with 08 years of experience utilizing limited labor and material resources. Proficient and forward-thinking professional, well versed in setting goals in line with company's vision. Possess in-depth experience monitoring production processes and creating strategies to enhance productivity.
Industrious Factory Manager with expertise in inventory management, production management and business development. Hardworking and punctual leader bringing 04 years of hands-on experience overseeing facility activities and coordinating with sales and business development department to fulfill market demands. Proficient in Industrious Factory Manager with expertise in inventory management, production management and business development. Hardworking and punctual leader bringing 04 years of hands-on experience overseeing facility activities and coordinating with sales and business development department to fulfill market demands. Proficient in Microsoft Office and management software paired with outstanding communication and time management abilities.

Senior Product Manager with 6 years taking SaaS products from concept to market. Skilled at navigating complex web of suppliers, manufacturing collaborators and supply chain partners needed to bring production plans to fruition. Specializing in e-commerce, financial and global trade market products with willingness to learn and adapt to any field.

Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.

Application Technology Scientist with 12 years of experience leading lab, field trials and trainings in multinational companies. Highly motivated with proven track record of teamwork, inspiring and motivating group colleagues to achieve project success, and strong skills and ability to achieve results in multicultural teams.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 Dedicated and focused researcher with a strong work ethic and exceptional organizational skills. Known for clear and effective communication, fostering collaboration within academic teams. Demonstrated adaptability in diverse research environments. Committed to advancing knowledge and achieving excellence in doctoral studies through rigorous inquiry and collaborative Investigations. 

Focused Translator with a highly developed understanding of English and Portuguese language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Over 3 years of related expertise. My background includes working in busy environments to perform document and verbal translation services. Excellent listening and communication skills with an organized and systematic approach. Delivers high level of accuracy in Portuguese to English translations and English to Portuguese translations.

Experienced in the commercial area with a proven track record of exceeding sales targets and providing exceptional customer service. Skilled in building and maintaining strong relationships with clients, identifying sales opportunities, and effectively closing deals. Proficient in using CRM software and other sales tools to manage and track sales performance. Strong communication and negotiation skills with a passion for driving revenue growth and delivering results.

- Assessoria personalizada a clientes do segmento de mobiliário corporativo de alto padrão, compreendendo suas necessidades e oferecendo soluções sob medida.
- Condução de apresentações de produtos, destacando características exclusivas e benefícios alinhados ao mercado de alto padrão.
- Desenvolvimento e manutenção de relacionamentos duradouros com clientes-chave, arquitetos, designers de interiores e outros profissionais influentes no setor.
- Colaboração ativa com equipes internas para garantir a entrega eficiente de produtos personalizados e serviços de alta qualidade.
- Acompanhamento pós-venda, assegurando a satisfação do cliente e identificando oportunidades de negócio adicionais.
- Participação em eventos exclusivos, feiras de alto nível e networking para expandir a presença da empresa no mercado de mobiliário corporativo de luxo.
- Manutenção de um profundo conhecimento sobre tendências de design, materiais e inovações no mercado de móveis de alto padrão.
- Cumprimento e superação de metas de vendas, contribuindo para o crescimento sustentável da empresa no segmento de mercado de luxo.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Financial Service Associate with a background in sales and an understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Proven success in streamlining processes for optimized support.
Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Service-oriented Customer Support Representative with 4+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Experienced food professional with a passion for quality and compliance. I have been working both in Supply Chain and Research and Development positions. Focused on delivering projects with attention from beginning to end, working companies such as Kellogg’s, Nestlé and Mondelez.

My career in product development originated with a degree in Food Engineering from Universidade Estadual de Campinas (Unicamp) and an MBA in Business Administration from Fundação Getúlio Vargas (FGV).

Fonoaudióloga apaixonada por ajudar os pacientes na busca por uma melhor comunicação. Habilidades interpessoais avançadas 10 anos de experiência no desenvolvimento de planos individualizados para atender às necessidades dos pacientes. Profissional altamente organizado, detalhista e produtivo. Candidato a emprego ambicioso e focado na carreira, ansioso para obter uma posição inicial fonoaudióloga para ajudar a lançar a carreira e, ao mesmo tempo, alcançar os objetivos da empresa. Sou altamente motivada e com vontade de assumir novos desafios. Forte ética de trabalho, adaptabilidade e habilidades interpessoais excepcionais. Hábil em trabalhar de forma eficaz sem supervisão e dominar rapidamente novas habilidades. Funcionário organizado e motivado, ansioso para aplicar gerenciamento de tempo e habilidades organizacionais em vários ambientes. Fonoaudiologa trabalhadora e confiável com forte habilidade em integração educacional, linguagem, comunicação e clinica. Altamente organizado, proativo e pontual com mentalidade de equipe.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Engenheira de Produção com uma sólida experiência em otimização de processos, implementação de métricas OEE (Eficiência Global dos Equipamentos) e gestão bem-sucedida de empresa de lavagem de automóveis. Ao longo de minha carreira, desenvolvi habilidades especializadas em aumentar a eficiência operacional, reduzir custos e melhorar a qualidade dos serviços.

Em buscar de uma oportunidade para asssumir novos desafios e contribuir para o sucesso da organização. Profissional prático e eficiente com forte habilidades organizacional, excelente gerenciamento de tempo e habilidade de resolução de problemas. Pronto para ajudar a equipe antigir os Objetivos da empresa.

Sou uma profissional de vendas altamente motivada, comunicativa, focada e dedicada.

Atualmente exercendo a função no setores de clínica médica e cirúrgica, no hospital militar, exercendo as funções de técnica em enfermagem como sargento de saúde, prestando os cuidados na assistência de enfermagem, habilidade com punção venosa, já atuei no setor de lesões e estomoterapia, auxiliando a nos atendimentos de pacientes com sondas vesicais e bolsa de colostomia, lesões de todos os graus e diferentes causas.
Experiência no Central de material esterilizado - CME, exercendo as funções de técnico e enfermagem com cuidados com os matérias cirúrgicos e hospitalares que demandam o hospital militar, dentre outras funções do cargo.

Dedicated professional with history of exceeding company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Work well in a team as well as self-directed with proven ability to work independently. Successful at managing multiple priorities with a positive attitude. High proficiency creating reports, communicating using Outlook and capability to adapt to new technology and computer applications quickly. Sharp and energetic personality, successful at troubleshooting and handling customer issues quickly. Multilingual and well-traveled with active listening, relationship-building, customer service and interpersonal skills.

With +10 years of experience working with digital marketing and technology, I am defined by curiosity which leads me to search for challenges beyond only climbing the career ladder. I am conceptual and an independent thinker; I love data but I also love to inspire and create so it's that the mix that makes me thrive in different environments. I am passionate about communication and understanding the changes that business and consumersare experiencing in this brave new world where we’re all connected.

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level In- Home Caregiver position. Ready to help team achieve company goals. Punctual individual enthusiastically handling activities of daily living and meals in home and institutional environments. Conscientious and attentive professional available to work any shift and holidays.

An experienced Business Architect with a strong foundation in cloud computing and project management. Expertise in Jira Administration, with multiple certifications in AWS, GCP, and Azure. Skilled in service delivery, cloud operations, and technical support, with proficiency in English and intermediate Spanish.

Associate Lawyer with experience in civil, business and corporate litigation. Represents debtors, creditors, investors and third parties interested in complex litigation, involving business, corporate, competition, contractual conflicts.

A seasoned Chief Operating Officer, my journey in the advertising industry is characterized by a profound commitment to creative excellence. My leadership philosophy, rooted in empathy and innovation, has shaped not just campaigns but entire cultures within the agencies I've led. As a woman at the forefront, I bring a unique blend of strategic vision, hands-on creativity, and an unwavering belief in the transformative power of aligning creativity with business objectives.

Bilingual Spanish – English, Civil-Industrial Engineer, with 20 years of international experience in areas such as Real Estate, Asset Management, Operations, Business Development, Key Account Management, and Marketing. Stands out for professionalism, clarity of analysis, and order, when evaluating and developing strategies and action plans. Leadership skills allow to develop large projects in charge of multidisciplinary teams.
Dedicated Retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


I am a psychologist, psychoanalyst, teacher and researcher. My studies and research have an emphasis on the area of
psychoanalysis, associating it with the field of political, social, gender and art discussions.

Durante alguns conheci e tive algumas parcerias profissionais. Parceiria estas, que me permitiram aprimorar meus conhecimentos em diversas áreas das quais até hoje faço uso.
A vontade de aprender e a habilidade de aprender rápido sempre foram pontos fortes e isso me permitiu intensificar ainda mais minhas experiências profissionais.
Não encontro problemas em experiências que me cobrem os fins de semana e horários não comerciais e sempre estive pronto a aprender coisas novas.

Especialista en Relaciones Laborales y RRHH con mas de 20 años de trayectoria en Empresas e Industrias Nacionales y Multinacionales.
Amplia experiencia en Negociaciones con Sindicatos de Primera Línea, marcado perfil conciliador basado en sólidas relaciones interpersonales, ético y con sólidos valores.

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