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Executiva com mais de 27 anos de experiência em operações, relacionamento comCliente e gestão de BPO, agora posicionada para atuação como Hunter Comercial. Minha vivência profunda em SAC, Backoffice, omnicanalidade, automações, bots, CRM e reputação me permite identificar dores reais dos clientes e convertê-las em oportunidades de negócio. Tenho perfil consultivo, orientado a resultados e especializado em vendas de soluções digitais e BPO, com foco em eficiência, redução de custos e evolução da jornada do cliente. Forte capacidade de diagnóstico, construção de propostas de valor e condução de negociações com decisores de alto nível.

Profissional eficiente e com boas habilidades de relacionamento interpessoal, que contribuem para a prestação de um serviço de excelência e para o suporte à equipe em tarefas diversas, visando colaborar efetivamente com a rotina de trabalho.

Profissional proativo e organizado, destaca-se pela comunicação clara e eficaz. Demonstra criatividade na resolução de problemas e facilidade com tecnologias digitais. Possui empatia e flexibilidade para trabalhar em equipe, promovendo um ambiente colaborativo.

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