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Dedicated and detail-oriented Software Quality Assurance (SQA) Engineer with a strong foundation in mobile and web application testing. Passionate about enhancing product quality through continuous improvement and innovative testing methods. Demonstrated history of improving project efficiency and reducing defects through effective testing strategies. Eager to contribute to a dynamic team and ensure the seamless launch of reliable, user-friendly software products.

As a Patient Relationship Officer (PRO) at Bangladesh Eye Hospital, Dhaka 1205, I specialize in fostering strong patient relationships through empathy, clear communication, and evidence-based support. With a focus on ensuring satisfaction and loyalty, I've honed skills in conducting satisfaction surveys, analyzing feedback, and implementing retention strategies. My experience collaborating with medical teams to enhance patient experience and organizing educational events underscores my commitment to delivering exceptional customer service. In seeking new opportunities, I am eager to apply my expertise in relationship management and customer care to contribute positively to your organization's goals.

I am a Marine engineer by profession, completed my pre-sea course at Bangladesh Marine Academy. Then joined onboard as a cadet to gain practical knowledge. After completing my sea-time, I took the COC class-3 exam in Bangladesh. Then joined on-board as a fourth engineer. After completing 18 months of sea-time it was enough to appear in the class-2 exam and I got admitted into the Bachelor in Applied Science (Marine Engineering) at the University of Tasmania, Australia. As I completed my Pre-sea training from Bangladesh and had practical experience, the university exempted 171.3 credit points. On 08/22/20 I completed my Bachelor's with a GPA of 5.86 out of 7.00, Also I received COC Class-2 from AMSA that year. Currently I am employed on-board as a Second Engineer. I was always interested in teaching and wanted to make a positive impact in my sector. My goal is to enhance my knowledge to expertise myself in the field of sustainability and want to contribute to the upcoming global challenges.

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Dynamic leader with a proven track record at Eastern Bank PLC., specializing in strategic planning and risk management. Excelled in driving process improvements and mentoring teams towards achieving significant business goals. Skilled in effective communication and decision-making, consistently delivering results through critical thinking and policy development.

Dynamic Tech Project Manager with expertise in Microsoft 365, Azure Administration, Microsoft Hybrid Solutions, and managing multiple ERP projects with Fintech solutions. Proven success in Agile methodology, sprint planning, stakeholder management, and operational efficiency. Skilled in JIRA and Microsoft Project tools, with a strong track record of driving successful project delivery and enhancing client relations. Seeking a full-time role to leverage expertise across various projects.

At Eskayef Pharmaceuticals, I spearheaded production efficiency improvements and cost reductions by applying lean manufacturing principles, enhancing operational efficiency. My leadership in safety protocols significantly decreased workplace incidents, while mentoring staff boosted professional development. Achievements include surpassing production targets and fostering a culture of continuous improvement, showcasing my expertise in manufacturing management and commitment to fostering a positive work environment.

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.


  Career Objective To pursue a career that gives the opportunity in the area of Communication especially in event & Brand Development, Network Expansion, Stakeholder Communication and Coordination by which it ensures growth for the organization I work in.
  Strong communication skills, both verbally and in writing
  Working with a team with diversity
  Operation, Co-ordination & Team leading experiences


Seeking a challenging role in a reputable organization to utilize my skills and knowledge for company growth. With 10+ years of experience in Automobile profesion, specializing in Maintenance, Troubleshooting, and Transport Operations, I excel in fleet management. I'm also interested in forklift operator positions.

Dynamic professional with a proven track record in brand promotion at IFIC Bank, enhancing brand awareness and customer engagement through innovative marketing strategies and effective communication. Skilled in sales expertise and influencer engagement, I've consistently exceeded sales targets by leveraging my photography and social media expertise. Passionate about delivering exceptional customer service and driving sales growth.

Experienced media and communications professional with strong visual and written communication skills, excellent interpersonal skills and in- depth knowledge of mass media and communication tools and strategies.
Besides, sales and marketing professional with extensive progressive record of accomplishment in the field. Collaborate effectively on marketing strategies with diverse approaches to maximize sales success.

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Accomplished Senior Officer at Union Bank PLC, adept in strategic planning and operations management, significantly enhanced client retention through robust relationship-building. Excelled in optimizing supply chain processes, ensuring compliance, and elevating productivity. Skilled in financial administration and problem-solving, demonstrating a keen attention to detail and a results-driven approach.

 Adept Merchandising Manager with a proven track record at Alpha Clothing Ltd, enhancing customer satisfaction and gross margin through data-driven decision-making and strategic supplier relationships. Excelled in merchandise planning and staff supervision, leading teams to exceed sales goals by leveraging loss prevention strategies and sales trend analysis. 

The teaching profession taught much about navigating students' emotional intelligence and well-being, and their strengths and weaknesses in helping them achieve their optimum potential. I started my career as a teacher to learn and share. I like to work as an individual who is open to new things and always seeks opportunities. I believe in growth together rather than individual achievements. As a teacher, my primary goal is to create an environment where everyone feels heard and inspired. To attain certain teaching skills I did not depend only on certified training and programs rather I learned every day from my experiences as well. Regularly breaking my comfort zone and accepting new challenges have got me so far. I believe in clear communication. I love listening to others and understanding reasons. My favorite hobby is to think and read. My immense love and passion for Physics and Mathematics as subjects have made me fall in love with philosophy. Everyone is always welcome to share their thoughts and experiences with me. The goal is to enrich ourselves as long as we live on this beautiful earth.

An independent and self-motivated graduate with high ambition. I am seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Assistant Manager with a proven track record at YOGOTEX FABRICS CO. LTD., specializing in textile R&D. Excel in operations management and staff training, promoting innovation and teamwork. Achieved significant advancements in fabric development and quality control, leveraging skills in MS Office and effective communication. Demonstrated strong problem-solving aptitude and professionalism in customer support and staff supervision.

Professional experienced electrical engineer, especially adroit in electrical system & equipment inspection & monitoring of RMG (Ready Mate Garments) Sector, with having expertise on electrical equipment's performance checking, voltage & current rating, temperature of electrical & electronic equipment, thermal photography, insulation test.

Accomplished Network Technician with a proven track record at Smart Net Lakshmipur, enhancing network performance and customer satisfaction through expert fiber splicing and project management. Skilled in Ethernet technologies, I've significantly reduced downtime and improved service standards. My approach combines technical proficiency with strategic problem-solving to deliver long-term solutions. Dependable Fiber Optic Technician with extensive breadth of experience in fiber optics functioning and repair paired with deep knowledge of fiber optic testing equipment. Offering 9 years of vast experience installing, Comfortable working under extreme pressure and in inclement weather. Resilient Fiber Optic Technician skillful in installing fiber optic lines, performing general maintenance and responding to repair requests. Proficient in FO power meter, optical spectrum analyzer and OTDR operations. Recognized for providing timely support in troubleshooting problems to minimize downtime. Tech-savvy Network Technician with 9 years of comprehensive experience designing, implementing and maintaining growing network infrastructure. Analytical and logical professional quickly learns new concepts paired to complement understanding of networking protocols . Commended for providing top-notch, hands-on technical support for WAN, LAN, proxy and security devices. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Proven Electrical Professional with a robust background at Aplomb Tech BD Ltd., excelling in electrical installations and schematic reading. Demonstrated ability to enhance system functionality and safety, significantly reducing hazards through meticulous inspections and repairs. Skilled in motor controlling and possesses strong problem-solving abilities, ensuring optimal operational efficiency and client satisfaction.

Proven expert in data accuracy and administrative support, with a notable tenure at Upwork.com, I excel in streamlining operations and enhancing productivity by over 30%. Skilled in Microsoft Office and project management, I deliver error-free reports and exceptional customer service, prioritizing efficiency and detail-oriented processes.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Motivated and results-driven supervisor with 8 months of experience at Morrisons. Proven ability to manage teams, optimize processes, and deliver exceptional customer service. Seeking to leverage my leadership skills and retail knowledge in a new challenging role.

Proven leader and efficient organizer, I significantly reduced shrinkage rates at Shopno Supershop by implementing loss prevention strategies. Skilled in food preparation and team leadership, I enhanced kitchen productivity at KFC by promoting a culture of excellence and safety. Achieved consistent customer satisfaction through meticulous organization and cleanliness, driving repeat business opportunities.

Proven leader in operations management and organizational development, with a track record of enhancing efficiency and employee satisfaction at Li & Fung BD Ltd. Skilled in contract negotiations and staff training, I've driven significant improvements in service delivery and operational practices, achieving notable gains in performance metrics.

Passionate development professional with 10+ years of experience driving positive change in NGOs and educational institutions. Proven track record in managing project lifecycles from proposal writing and stakeholder engagement to successful implementation and evaluation. Skilled in capacity building, community mobilization, and monitoring & evaluation. Extensive experience in critical areas like refugee crisis management, emergency response, and poverty alleviation through income-generating activities.

Academically excelled with the highest GPA in 9th grade for both semesters, demonstrating consistent dedication and outstanding performance. Energetically led a Service Learning group (BMCA) as President, co-founding the organization and driving service initiatives that significantly impacted student engagement. Leveraged leadership qualities and analytical thinking to demonstrate exceptional problem-solving and teamwork skills. Achieved a historic win as President with the Freshman Student Council, raising over $2000, one of the highest in a freshman year ever. Hardworking and passionate seeker with strong organizational skills eager to secure entry-level position. Ready to help the team achieve company goals.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Highly skilled Electrical Engineer with 5 years of experience in designing and implementing complex electrical systems for industrial and commercial clients. Utilized troubleshooting skills to diagnose, repair, and maintain a range of electrical engineering systems with minimal disruption.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Versatile Business Head with exceptional business sense and in-depth understanding of Trims and Packaging operations, best practices and strategies. Offering 16 years of progressive experience in Apparel Industry.

 Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. 

I am Fellow of Chartered Accountants- FCA having 21 years Experiences in my career of life including few days of Practitioner member of ICAB. As you see my CV I also earlier worked at Embassy of Sweden, Save the children International, Save the Children Sweden Denmark and carry the values of children right and dignity.
In my whole carrier of life, in theoretical & practically I deal, IFRS, IAS, BSA, IPSAS, BSA and various International accounting and auditing standards, strategic direction and guidance, reform various policy procedures of the organization, set up strong internal control structure of the organization, Financial management and control the function of Administration, Finance, Accounting, Travel, ticketing & Insurance management, Treasury and cash management, Contract management, Grant & sub-grant management, Partners capacity building and support, Payroll & Pension management, procurement, Fixed Assets management and more.
I have managed more than 150 partner Budget management, Contract with different INGOs, NGOs, and proper planning disbursement of fund while I work at Embassy of Sweden, Oxfam, Save the children International, Save the children Sweden Denmark.
I was responsible for resource planning (budgeting) process and Ensure review, consolidation and submission of country budget within regional timeframe and managed more than 300 million project budget and its implementation. I have Managed the large volume of fixed assets and Inventory with photo inventory with location and identifications in Oxfam and Sweden Embassy.
In my carrier of Chief Accounts Officer in Sweden Embassy, Finance Manager of Oxfam in Bangladesh (Oxfam GB), I have Leaded a Administrative & Finance Team & Review/monitor Country financial performance against budget; provide analysis/commentary on these as required by the region and HQ and managed all everyday book keeping and accounting tasks including ensuring monthly cash inflow & outflow, preparation of Monthly Financial Report, Oxfam administrative budget etc.
It is my professional and personal interest to work and develop my career with Administrative, Finance and accounting to accomplish my professional knowledge of Chartered Accountant-FCA, theoretical knowledge and 21 years practical working experiences in different position in Finance and Administration in Embassy of Sweden, OXFAM-GB, Oxfam Novib, Save the Children International, Save the Children Sweden Denmark, BRAC and other international organizations.
In beside I was as National Finance Officer- Country Finance Focal Person for Bangladesh and South Asia Regional of Oxfam Novib with responsible for the financial management grants management systems, admin & procurement for designing, improving and updating systems, manual and templates to ensure adherence to SIDA, EC, DFID, Oxfam Australia, IKEA foundation, USAID, ECHO, MFS-II and Oxfam Novib funded project and financial reporting, compliances etc.
I also responsible for designing and delivering the strategies, tools for administrative and financial management in Oxfam program and business support unit for Bangladesh and South Asia Region (Bangladesh, India, Nepal etc) to carry out high-quality standard on Administrative & Financial management & reports for management in according to general accepted accounting principles comply with International Accounting Standards .
I am responsible to develop annual budgets and break-down budgets , maintain financial records and monitoring systems to record and reconcile expenditure, balances, payments, accounting data for daily transactions and focus of work that attracts and influences me to be a member of you as you see my Resume deserves your expectation. I have certain skills and similar experience that are commensurate with the person specification. in addition
-Oversee and supervise all finance and accounting activity
-Apply the internal control framework to the department’s financial transactions and review internal control effectiveness
-Perform routine analyses, identify problem transactions/irregularities and resolve problems in a timely and effective manner
-Ensure a strong control environment and Strong scorecard ratings
-Provide business intelligence support and reconciliations during preparation for internal and external audits and coordinate their smooth implementations with action plans
Team Management
- Lead and manage the Country and overseas teams in their day-to-day activities and support their professional development and career growth.
-Mentor and build capacity within the team, meeting the needs of individual staff in line with their annual objectives
-Ensure optimum allocation of work and effective backup arrangements to enable timely completion of activities
-Promote sharing of knowledge and information within the team to scale best practice.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

 Skilled in researching and interpreting legal documents, resolving disputes and successfully negotiating settlements. Handles multiple tasks, prioritizes efficiently and meets tight deadlines. 

Creative and forward-thinking UI UX designer with history building cutting edge websites and applications for high-profile clients with challenging demands and visions. Skilled project manager and team leader with top-notch skills in site organization, project scheduling, and code validation. Successful at achieving browser, device and operating system compatibility objectives while satisfying client desires and producing robust, sophisticated designs.

Conscientious Customer Service & Sales Executive with four years experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

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