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Results-driven retail professional with over 7.5 years of experience in managing store operations, customer service, and sales across various industries. Proven expertise in high-volume stock management and visual merchandising, consistently delivering exceptional shopping experiences. Recognized for maintaining superior customer service standards and efficiently replenishing floor stock to meet dynamic demand. Committed to contributing to a respected retail brand while advancing within a collaborative team environment.

Thank you for the opportunity to apply for a role with your company. After reviewing your job description, it is clear that you're looking for a candidate that is highly familiar with the responsibilities associated with the role and can perform them confidently, given these requirements, especially worked in both Aviation and hospitality. I am believe that I have the necessary skills to do the job and fulfill the above expectations successfully as I am experience in Hospitality/Customer service for 9 years and more than a year as flight attendant.
As a chef with a seasoned culinary professional with a rich background in diverse kitchen environments, including prestigious roles at The Westin and CHEF EXPRESS. Skilled in kitchen management and food safety, I excel in team collaboration and developing innovative menus that cater to varied dietary needs. My proactive approach has consistently enhanced dining experiences, reflecting a commitment to excellence and culinary innovation. Also apart from being a chef I am currently a flight attendant for Alliance Airlines as being a Customer-focused professional in the aviation service industry, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. Excel in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers. As being a Chef and a Flight attendant life, I have been consistently praised and efficient by my mentors and peers. Whether working on academic, extracurricular, or professional projects, I have applied proven creative thinking, multitasking, adaptability, being a team player, good communication skills, honest, loyal and reliable which I can leverage into the role at your company. After reviewing my resume, I hope you will agree that I am the competent and competitive candidate you are looking for and the skills I can bring to your company. I look forward to elaborating on how my specific skills and abilities will benefit me. I look forward to hearing from you soon.
Sincerely,
Shaenel Lea Ernest

Adept at enhancing customer satisfaction and retention, I excelled as a Customer Service Executive at Al Sultan, leveraging skills in customer relationship management and complaint handling. By developing strategies for positive outcomes and maintaining product knowledge, I significantly contributed to a welcoming customer experience, showcasing my team collaboration and presentation abilities.

Driven Retail Store Manager, working effectively and efficiently to ensure presentation of store, staff and customer service is carried out. Using exceptional interpersonal and organisational abilities to manage staff, direct reports and sales for smooth-running of multiple stores. Experienced with stand-alone stores as well as mall environments.

I am a CCNA certified Telecommunications Network Test Engineer having over 3 years of experience in testing. I bring with me testing experience, Networking knowledge and curiosity to learn more in Networking domain. Actively looking for new opportunities in telecom networking field.

Dedicated and skilled kitchen hand with extensive experience in food preparation, line cooking, and kitchen operations. Currently pursuing a Certificate III in Aged Care to transition into the healthcare sector, with a focus on food service and personal care assistance. Passionate about providing high-quality meals and a safe dining experience, especially for elderly residents.


  With over 15 years of sales experience, I have successfully worked with leading companies such as Dell, Lenovo, Cisco, and HPE, and top vendors like Salesforce, Microsoft, and Snowflake. I am passionate about digital transformation and have honed my expertise in cloud computing, datacenter solutions, ERP, CRM, and data science, with a particular focus on government and education sectors. Throughout my career, I have demonstrated a strong track record in business development, relationship building, and revenue generation. My goal is to leverage this expertise and leadership capabilities to transition into a Sales Manager role, where I can guide teams to deliver exceptional results, foster a high-performance culture, and drive sustainable business growth.


Dynamic bar focused professional with proven knowledge and skill in employee development, quality of service and quality of product; honed across roles at IHG Hotels, Swillhouse and other leading venues. Excelled in building foundational systems for venues, enhancing customer service through in-house and organised external staff trainings, and driving revenue growth with creative marketing, improved reviews and improved product. Well-versed in various booking systems and POS's as well as fore-fronting staff trainings, showcasing a blend of technical know-how and leadership skills

I am a friendly, organised individual who graduated Year 12 last year and commencing a Bachelor of Counselling this year, studying online at Torrens University whilst moving to Darwin.
I have great customer service experience from working in local cafe/takeaway shops in my old home town. I have the responsibility to organise myself and can manage multiple tasks.
My ability to communicate and work cooperatively with a range of people is something I believe is essential in all working environments. My work ethic is to consistently apply honest and respect in a courteous manner.

Committed Horse Trainer with 6+ years of experience. Successful at horses training and scheduling vet and farrier appointments. Keeps stables and horses in top condition, training for riding performance. Handle racehorses in stables, trackwork and races.

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Dynamic Executive with 15 years of experience helping organizations reach their full potential. Adept in making key decisions and working with other professionals to achieve goals and solve problems. Experienced in managing employee and community programs, dedicated to successfully directing business operations.

Results-driven professional with extensive technical expertise in delivering solutions that align with business objectives and mitigate system risks. Recognised for mentoring high-performing teams and spearheading cross-disciplinary problem-solving initiatives, resulting in significant cost reductions and enhanced stakeholder value.

Dynamic Direct Sales Agent with a proven track record of exceeding revenue goals through expert negotiation and effective sales cycle management. At Xpresso Delight, I spearheaded initiatives that significantly boosted customer satisfaction and loyalty. Skilled in CRM proficiency and fostering strong client relationships, I consistently achieved and surpassed sales targets, contributing to substantial business growth.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Experienced with direct sales and customer relationship management. Utilizes strategic prospecting techniques to identify and engage potential clients. Track record of driving sales performance through effective communication and client-focused solutions. Resilient Direct Sales Representative offering 20 years of experience. Exceptional negotiator and persuasive communicator with demonstrated track record of success in direct sales. Good report writing and contract preparation skills. Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Diligent Sales Professional with proven track record in direct sales and relationship-building. Successfully managed client portfolios and achieved notable sales targets by fostering strong customer connections. Demonstrated proficiency in strategic prospecting and effective communication to drive business growth. Offering foundation in effective communication and sales strategies, eager to develop and excel in direct sales environment. Brings ability to quickly grasp product knowledge and apply persuasive techniques to engage potential clients. Ready to use and develop communication and negotiation skills in Direct Sales role. Dynamic Sales Professional with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Dynamic individual with hands-on experience in closing Sales and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

With proven expertise in farm work, including advanced pruning and harvesting techniques, I have significantly contributed to the productivity and health of crops at Boosey Farm. My adeptness in planting and maintenance, coupled with a strong work ethic, ensures high-quality agricultural outputs. My skills in efficient crop management and team collaboration highlight my commitment to agricultural excellence.

Experienced marketing & people leader with over14 years of expertise in marketing, data, and ad technology across the Australian and UK market. Diverse marketing experience — I have driven customer acquisition for Bankwest, led lifecycle marketing for NIB Health Insurance, and built brand awareness for FMCG brands like Snack Brands. Passionate about leveraging data-driven insights and innovative strategies to optimise marketing performance and foster business growth.

Adept Disability Support Worker and Personal Care Assistant with a proven track record at Bupa Agecare Croydon, enhancing client quality of life through exceptional care and leadership. Skilled in conflict resolution and effective communication, ensuring clients' needs are met with compassion and efficiency. Achieved significant improvements in client comfort and wellness.

Accomplished Laser and Skin Therapist from Laser Clinics Australia, adept in office administration and renowned for exceptional communication skills. Excelled in delivering personalized client consultations, significantly enhancing client satisfaction. Proven track record in fostering patient loyalty at Calvary Mater Newcastle Hospital, demonstrating unparalleled empathy and organizational prowess.

I used to work in hospitality industry and printing industry, so I ;hope to learn more different knowledge in different eld which to rich my life. I also wanted to meet more people in the world, communicate with them, and learn from them.

Passionate and motivated Data Science (2025) soon-to-be graduate with a strong interest in creating scalable solutions and leading dynamic teams. I am passionate about leveraging data to drive insights and inform decisions with a strong foundation in statistical analysis and programming languages such as Python, SQL, and R.

Seeking a challenging position to utilize my knowledge and skills in data-driven problem-solving, fostering organizational growth and innovation. Proactive and goal-oriented professional with exceptional time management and problem-solving abilities. Recognized for reliability and adaptability, possessing a quick ability to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

At Turangi Tavern, I excelled in customer service and efficiently managed cash and POS systems, showcasing my ability to multitask and adapt quickly. Fast paced environments taught me how to maintain composure under high pressure, my proactive approach and minimal training requirement underscore my readiness to contribute effectively to your team.

Adept Concrete Laborer with a track record of enhancing safety and efficiency at Koncrete Nation. Excelled in rebar installation and team leadership, significantly improving project timelines. Known for meticulous attention to detail and rigorous adherence to safety protocols, ensuring optimal worksite conditions. Skilled in both demolition work and fostering a collaborative environment.

Creative and results-driven marketing professional with expertise in content creation, project management, and digital strategy. Skilled at managing social media platforms to enhance brand visibility, engage audiences, and drive growth. Experienced in executing marketing campaigns and building meaningful client connections while delivering measurable results across multiple channels. Passionate about leveraging social media, SEO, and digital marketing skills to contribute to dynamic and impactful initiatives.

Transitioning from fast-paced warehouse environment with focus on efficiency and productivity. Developed skills in inventory management and logistical coordination, emphasizing accuracy and time management. Demonstrated ability to operate warehouse machinery specifically lift truck's and coordinate with team members to achieve operational goals. Seeking new role to leverage these transferable skills and contribute to dynamic team.

Experienced and versatile craftsman from Denmark with a strong background in both boat building and furniture making. Over the years, I have developed a wide range of skills, from custom furniture production to large-scale construction projects, including houseboat conversions and apartment renovations. Since becoming self-employed in 2017, I have successfully managed projects from start to finish, overseeing construction, coordinating tradespeople, and managing teams. Recently relocated to Australia to take on new challenges and expand my professional experience.

Distinguished in public health and pharmacy roles, notably with One Heart Worldwide, where I spearheaded initiatives improving community health outcomes. Expert in secure medication storage and adept in teamwork, my approach blends effective communication with rigorous health program development. Achievements include designing pivotal health education surveys, underpinning a commitment to safety and collaboration in healthcare environments.

Dedicated Architect specializing in sustainable developments with four years of industry experience. Advanced knowledge of sustainable design elements and experience in building energy rating schemes. Expert in Green building certifications (LEED, IGBC, GRIHA, WELL, Passive Designs, and Green Star). Designs highly functional facilities that meet the highest environmental compliance and certification standards.

Dynamic Cleaning Team Leader with a proven track record at Vivid / Chatswood Interchange, specializing in health and safety compliance and effective team performance management. Excelled in enhancing cleaning efficiency and quality assurance, significantly improving team productivity. Skilled in staff scheduling and conflict resolution, adept at fostering customer relationships and maintaining high inventory control standards.

Motivated professional with experience in customer service, sales and administrative tasks.
Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Personable and organized with keen eye for detail and positive, upbeat attitude. Possess strong communication skills . Capable of enhancing team efficiency through effective coordination and administrative support.
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy.

A manager with over 30 years experience across the Telecommunications industry , who has played key roles in establishing and managing multiple contracts worth millions of dollars. Outstanding skills in people management and engagement who is capable of taking on diverse projects to ensure success and working under extreme pressures and timeliness.

Dynamic Supervisor with over 6 years of experience at The Compass Group and transitioned from a Lounge Assistant to a Supervisor. I am recognized for enhancing customer satisfaction and productivity through exceptional analytical problem-solving and multitasking abilities. Proven track record in motivating teams to achieve ambitious goals while fostering a communicative culture that empowers employees. Eager to leverage skills in a fast-paced, challenging environment that encourages professional growth and development.

Versatile and results-oriented, I spearheaded national distribution for Goodman Fielder Baking Aust, optimizing supply chain processes and enhancing transportation management. My leadership at the Australian Defence Department and expertise in finance and safety monitoring drove significant improvements. Skilled in sales collaboration and lean principles, I consistently deliver strategic solutions and operational excellence.

I relocated from New Zealand to Mackay in 2022 with my husband and two young children, where we have embraced the vibrant community and proximity to extended family.
Originally born in South Korea, I grew up in New Zealand and began my healthcare career as a registered nurse before completing my medical training at Auckland University. I gained extensive clinical experience working in various departments at a regional hospital in New Zealand for several years. More recently, I served as a medical registrar for one year at Mackay Base Hospital, further honing my skills in acute and chronic care management.
Over the past two years, I have pursued my passion for community-based medicine as a GP registrar, with a particular focus on Indigenous health. Last year, I worked in an Indigenous GP clinic, providing care for patients with complex chronic conditions. This experience was both challenging and profoundly rewarding, deepening my commitment to addressing health disparities.
As I transition into the next stage of my career, I am eager to continue my lifelong learning as a GP specialist, with special interests in Indigenous health and women’s health. I am committed to delivering compassionate, patient-centered care and contributing to the well-being of the Mackay community.

Empathetic and dedicated Personal Care Worker with extensive experience at Home Caring and Uniting AgeWell, excelling in compassionate and sensitive approach to caregiving . Achieved a significant increase in client satisfaction through personalized attention and empathetic communication. Skilled in fostering independence while ensuring safety and comfort, demonstrating a strong commitment to client relationship management and clinical documentation.
Passionate about improving well-being of others and providing compassionate treatment to clients.
Professional caregiver with high standard of care, prepared to meet diverse needs of clients. Extensive experience in providing personalized assistance and promoting client well-being. Collaborative team player known for reliability and adaptability, with strong skills in communication and empathy.

Culinary professional with a degree in culinary arts, specialising in cold food preparation and recipe creation. Demonstrates strong skills in produce purchasing, negotiation proficiency, and adherence to sanitation standards. Adept at applying food storage principles to maintain quality and safety. Known for a positive attitude and commitment to excellence in all culinary endeavours. Career goal: To leverage expertise in a dynamic culinary environment that values innovation and quality.


As a Master’s graduate in Health Science with a specialization in Occupational Health and Safety, I possess advanced expertise in workplace safety management, policy analysis, and adherence to Australian WHS legislation. My professional competencies are underpinned by rigorous research and a commitment to fostering culturally inclusive and safe organizational practices.

My post-graduate studies have significantly broadened my clinical knowledge and expertise in various nursing specialties. Alongside my clinical experience, I have also developed strong teaching skills through my roles as a clinical facilitator and Education Manager. I am proud of my extensive experience in Emergency Care and Intensive Care, which demonstrates my clinical competence in these areas.
I am also proud and honoured to work as a Remote Nurse Providing primary health care to indigenous population with limited access to quality health care and prearitioners.

To obtain a responsible role in the field of Hospital Assistant Grade 2/ Catering Assistant where my skills and knowledge can be enhanced and utilized effectively. I wish to provide an efficient hygienic service and to achieve customer satisfaction.

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