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Offering strong analytical skills and passion for technology, eager to learn and thrive in engineering environment. Brings solid understanding of engineering principles and ability to quickly learn industry-specific tools and methodologies. Ready to use and develop problem-solving and technical skills in Desktop support roles.

Results-driven professional specializing in animal welfare and agricultural management at Khanh. Proven track record of enhancing productivity and ensuring compliance through effective teamwork and problem-solving. Recognized for maintaining high cleanliness standards and delivering exceptional service, fostering strong client relationships across diverse environments.

My name is Lauren Nguyen, I graduated the marketing & international business degrees from Griffith University in July, 2021.
Since that year, I have worked as a marketing and sales executive for a nail & beauty supply company in Brisbane and prior to that an additional three years as marketing-sales executive in Vietnam. During these years, I have gained several experiences in the digital marketing and customer services. I would say my strengths are setting Facebook/Instagram ads, managing social media channels and content writing.
I believe I am a hard-worker, outgoing and friendly person with a positive and "can do" attitude at work.

A highly experienced transformational leader with strong skills in operations management, customer service, strategy and planning, compliance, and change management. Strategic, diligent, and creative with a strong results focus, high level of integrity, an engaging manner, and an effective coaching and mentoring leadership style.

I aim to find a challenging focused position within an organization offering professional growth for employees based on employee dedication and proven ability. The ideal position would offer long-term commitment and be conducive to professional achievement.
Ideally, the position would be ‘people orientated’, thus enabling me to demonstrate my highly developed communication skills. The position would encompass new challenges and opportunities for applying and developing upon.

I am a consistent and hard-working individual with several years of study in Information Technology at TAFE, starting from a Certificate-level qualification. Throughout my academic journey, I have successfully completed various individual and group projects, which have strengthened my technical and teamwork skills. I am confident in my ability to contribute effectively to your organization and support your teams in achieving their goals and completing projects efficiently.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Energetic results-driven professional with experience in customer service through Hairdressing and the Wholefoods Store. Confident in inventory tracking and ability to enhance client satisfaction through friendly, personalized assistance. Adaptable and empathetic, committed to maintaining high standards of organization and cleanliness in fast-paced environments while keeping a smile on my face and everyone around me.

Highly motivated and diligent individual pursuing studies at Macquarie University, with a strong ability to quickly comprehend new concepts. Known for being responsible, punctual, and hard-working. Eager to expand knowledge and explore new opportunities.

Heavy duty diesel mechanic with wealthy of experience in heavy duty vehicle repair and maintenance. A self-motivated individual, energetic, team player with a genuine desire to perform high quality work. Able to work unsupervised and flexible in my approach to work. Consistently adhere to manufacturer and company standards for maintenance and repair work. Goal driven and result oriented.

Professional Competencies
Program Change Management and Communications: Solid experienced in delivering business-related changes, effectively managing stakeholders and ensuring buy in, undertaking change impact assessments and gap analysis, developing the roadmap, assessing and identifying risks inherent in change, empowering employees, staff retraining and the development of key performance indicators. Skilled in the development of communications to varying levels of the organization using a variety of communication mechanisms.
Change Management Methodologies: Broad experience in successfully applying methodologies such as Prosci’s ADKAR, John Kotter and Kubler-Ross. Also capable of applying hybrid methods and developing and applying proprietary change management frameworks for organisations as required. Strategic Planning: An experienced practitioner in developing strategic plans and implementing governance frameworks and methodologies in to organisations. Highly capable at leading and implementing large scale business systems change in multiple business environments
Organisational Development: Strong capability in the development of the organisation’s strategy, building leadership and people capability, performance management systems, succession models, reward and recognition strategies, and culture initiatives.
Communication: Strong ability to communicate effectively at all levels of the organisation including senior stakeholders, peers and technical specialists. Communicates effectively with overseas clients and has presented very effectively to academic forums.
Project Management: Strong knowledge and experience in project management including developing business cases, producing costings and schedules, managing risk, identifying deliverables, and managing diverse teams to deliver successful outcomes. Experienced in the application of best practice methodologies to projects while including customer preferred methodologies such as PRINCE2, PMBOK and PMMv2.
IT Service Management: An experienced information systems specialist with proven expertise in the development, delivery and management of information systems across various business and technology domains. Strong experience in developing and managing Service Level Agreements. Broad experience in the successful implementation of ITIL strategies and practices to align IT services to existing and new business requirements. Experienced in developing, implementing and maintaining IT service support centres for information systems for up to 50000 users throughout Australia, UK and USA using ITIL best practices.
Learning & Development: Including training needs analysis, design, development and recommendations; training strategy and plans, curriculum design and development, training delivery to professionals. Qualified and strongly experienced in developing and delivering information systems training to Australian Defence to the governments of Vanuatu and East Timor.

Upbeat, customer-focused Sales Associate with more than 8 years of experience in retail environments. Flexible and approachable, with strong organisational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Professional, compassionate and reliable caregiver with a proven track record at Kidz First Early Learning. Adaptable to changing needs, I have enhanced social skills and independence in individuals with special needs through personalised care plans.. Skilled in effective communication and empathetic support, I foster nurturing environments while ensuring safety and well-being of all indiviuals. Committed to community values and maintaining high standards of care.
Effective team collaborator with focus on achieving positive outcomes.

 Reliable worker offering expertise in the use of variety of cleaning products and technique. Possesses excellent communication and organisational skills and a strong commitment to superior service. Dedicated to maintaining a clean, safe and comfortable environment for all clients. 

Skilled in food preparation, dishwashing, and kitchen maintenance, I contribute strong multitasking skills to support smooth kitchen operations and assist chefs. My extensive knowledge of hygiene standards and safety protocols ensures a clean and organized kitchen environment. As an enthusiastic Kitchen Hand, I am recognized for efficiently cleaning workstations, managing dishwashing tasks, and monitoring inventory. I am highly trained in keeping the kitchen well-stocked and prepared for busy meal times, and I am regarded as a motivated employee with a positive attitude.

Dynamic marketing professional with experience at EHub International, skilled in social media strategy and customer service. Successfully developed engaging marketing materials and collaborated with agencies to enhance brand visibility. Detail-oriented and adept at relationship building, I thrive in team environments, ensuring effective communication and project alignment.
Experienced with managing and executing marketing campaigns efficiently. Utilizes exceptional communication and organizational skills to coordinate between teams and stakeholders. Track record of creating impactful content and driving brand growth through innovative strategies.

Compassionate Community Support Worker with broad experience in providing diverse community members with emotional, physical, and mental support. Possesses strong interpersonal skills, adept at building trust and rapport within challenged or vulnerable populations. I have experience working as a volunteer, and I have the same empathy for clients. Demonstrated ability to work collaboratively within multidisciplinary teams while focusing on client-centered goals. I have a strong, proven record of implementing innovative programs that improve community health and wellness. Responsible and motivated student, ready to apply education in the workplace, and knows how to build community engagement.

Experienced global management professional with 10-plus years of continued career progression accompanied by key accomplishments in highly competitive industries. The beneficiary of empowered work environments where broad responsibility and decision-making have been pushed down into the organization, resulting in exceptional exposure and work experiences. Logistics: Hands-on and leadership experience across a range of logistics functions including production planning, inventory management, customer service, forecasting, transportation, and distribution with a diverse group of companies, products, and services. Acumen: Well-developed business and supply chain understanding attained through diverse assignments in logistics, sales, and business analysis at both staff and manufacturing locations. Results-Oriented: Proven track record utilizing a fact-based, process-oriented approach towards reaching aggressive goals in support of cost, profit, service and organizational objectives.

Detail-focused House Painter known for exceptional productivity and efficient task completion. Excel in time management, adaptability to various project demands, and maintaining clean workspaces. Bring strong communication skills and teamwork ability to every job, ensuring projects meet both quality and timeline expectations. Experienced professional with many years applying paint and other finishes to houses. Sanded, filled and cleaned surfaces before priming and painting, incorporating custom designs, and techniques to client request. Dedicated to excellence in providing picture-perfect finishes. While the focus of my work was both physical and technical, I have learned that, in order for a business to run smoothly, efficiency in office administration is vital.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Motivated Year 9 student with strong communication and organizational skills. Experience includes netball umpiring, babysitting, and volunteering. Proven ability to work effectively in team settings. Availability includes Monday and Friday afternoons, Saturday afternoons, and all day Sunday, with full availability during school holidays.

Accomplished professional with over 20 years in food service and retail, specialising in culinary operations, training, and national management. Demonstrated ability to drive revenue growth and optimise costs through innovative strategies. Experienced in team leadership, menu development, and maintaining high food quality standards. Holds a degree in adult education with a focus on training and mentoring.

Motivated and compassionate individual with strong customer service background and excellent communication skills. Recently completed Certificate III in Individual Support (Ageing and Disability), including placement experience in a residential aged care facility. Known for being empathetic, reliable, and a fast learner. Passionate about providing high-quality care and support to older people in the community.


  Good teamwork, personal ability and experience combined with stable health and agility, I can work long hours and do my job well.


Highly experienced and safety-conscious professional with over 8 years of hands-on experience in manufacturing and warehouse environments. Holds a current Forklift License, Yellow Card, and a valid Working with Children Check. Demonstrates strong adaptability, quick learning abilities, and a proactive approach to task completion. Proven team player with a solid track record of maintaining productivity, meeting deadlines, and supporting smooth day-to-day operations in fast-paced settings. Committed to workplace safety, continuous improvement, and contributing positively to team dynamics.

Bringing a positive and collaborative approach to providing top-notch customer support and technical solutions, I am familiar with troubleshooting hardware and software issues, and I am adept at using ticketing systems and remote support tools. Knowledgeable in ITIL best practices and capable of managing high-stress situations to ensure seamless operations. Committed to resolving issues efficiently to enhance user satisfaction and operational efficiency. Added a bit of warehousing experience to diversify my customer service experience.Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

I am a hardworker with 12 years experience in the Early Childhood / Kindergarten Sector.

Very punctual and organised with strong time management skills.



Continue my commitment to improving residential aged care, through positive consumer experience and regulatory compliance. As a goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Fiscally focused and driven to promoting financial growth for the organization.

HR - Coordination And Sourcing
Goal-oriented human resources specialist with 5+ years of experience in recruiting and talent acquisition. Expertise in effectively managing people and contributing to the success of the HR stream. Dedicated to creating a positive and engaging work environment that fosters employee growth and success.


With a strong interest in the fashion industry, I am re-entering the workforce after a short break. I enjoy working in a team environment as well as individually. I look forward to facing new challenges, gaining new skills and knowledge, and providing customer services of a high standard. I consider myself to be a confident individual, creative, and skillful in memorizing jobs, maintaining the workplace, and customer satisfaction. I will welcome the opportunity to commence my career within a company that will allow me the chance to further my knowledge, both professionally and personally. I pride myself on being courteous and respectful; if given the opportunity, I will endeavor to exceed to the best of my abilities.

Dynamic individual with hands-on experience in customer service and finance with a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Sales and guest experience professional with a proven track record of leadership in the hospitality, tourism, and customer service industries. Recognized for cultivating trusted client relationships, delivering exceptional guest experiences, and achieving growth through effective communication and people-focused solutions. With a unique blend of corporate and entrepreneurial experience, successfully managed customer service operations for digital platforms, organized immersive outdoor adventures for over 3,000 global travelers, and established strong partnerships within the financial and tourism sectors. Now based in Melbourne, brings a balanced approach of structure, passion, and results-driven execution to roles that prioritize reputation, relationship building, and unforgettable customer outcomes.

A hard-working, conscientious and motivated individual with a good work ethic who feels proud of what I do and who has the courage to take on difficult challenges. I believe that 'It's the people that make a kitchen' and because of this I always carry out all of my duties to the highest standards possible. I have worked in many kitchens and have acquired experience of various different cuisines.


A Registered Nurse with solid foundation in perioperative nursing. Successfully managed preoperative, intraoperative, and postoperative phases of patient care, ensuring optimal surgical outcomes. Demonstrated expertise in sterile techniques and patient safety protocols while fostering effective communication with surgical teams.
Seeking part time employment to broaden my nursing skills.

Personable and compassionate individual with a natural ability to provide empathetic care and support. Possesses knowledge of patient care standards and basic medical procedures, including assistance with daily activities, and medication management. Dedicated to improving the quality of life for residents through attentive and respectful care.

Dedicated Motor Mechanic with extensive experience at VTECH Automobiles, specializing in engine repair and diagnostics. Proven track record in enhancing vehicle safety and reliability through effective troubleshooting and quality assurance. Strong customer relations skills complemented by a commitment to continuous learning and teamwork in high-pressure environments.

Currently a Youth Co-Responder Officer for The Department of Youth Justice. The role of a Co-Responder officer is to provide diversionary support to young offenders subject to youth justice intervention, or those at risk of entering the youth justice system, with the aim of preventing offending and reducing re-offending. I have over Ten years as a Police Liaison Officer (PLO) for the Queensland Police Service (QPS), working with community, external agencies and police to build rapport, trust and positive relationships. Assist police officers to communicate effectively with cultural appropriateness to members of the local community by providing advice on First Nations culture, customs and protocol. Identify opportunities to strengthen community engagement and the development of QPS crime prevention and early intervention strategies, that are culturally appropriate. Organised and dependable candidate successful at managing multiple priorities with a positive attitude, excellent time management and problem-solving skills. Work well under pressure and crisis situations. Willingness to take on added responsibilities to meet team goals. Seek and maintain position that offers professional challenges utilising interpersonal skills.

Former highly competent Rifleman with six years of experience working as a section member, 2IC and section commander with two years of additional experience as a Mortarman. I am dedicated to comprehensive team leadership and career development. I have experience leading small teams and am dedicated to completing all tasks to the highest standard. I have excellent attention to detail and strong organisational skills. I am incredibly self-driven and disciplined, with an exceptional work ethic. I am organised, dependable, and successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team and organisational goals. I seek to attain a full-time position that offers professional challenges utilising my interpersonal skills, excellent time management and problem-solving skills.

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