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Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Outgoing, reliable, young professional seeking an entry-level position in the airline industry where my hospitality and customer service skills will be put to good use.

Highly Motivated, team-driven professional with 15+ years of International Experience in IT / ICT Industry with strong and decisive technical & management skills. Working as Sr. Solution Architect / Pre-Sales Lead and led several Integrated Solution & Services programs across IT & Telecommunication domain.

A dynamic HR enthusiast and with a proven potential for planning & directing executive-level administrative affairs & support. Combined organizational & communication skills with the ability to independently plan & manage diverse business relationships. Strong time management,analytical & problem solving skills with ability to set priorities & manage multiple tasks. Background includes all aspects of Human Resources with sole responsibility for HR Administration, HR Policy & Procedure, employee relations & new employee orientation, payroll, hiring, training, staff development, job evaluations, reviews & in-depth understanding of UAE labor laws. Consistently recognized for achieving company goals, effective client relationship management, & ability to develop strategies.


  9+ years of demonstrable experience in online and conventional media communication, strategy, branding, and marketing.
  Expertise in translating insight, aligning objectives, and identifying concepts to increase brand awareness, improve sales, develop marketing plans and drive growth
  Highly skillful, competent, and hardworking professional with an in-depth understanding of managing traditional as well as digital marketing projects over the years, which is a unique skillset not common when it comes to account management
  Well experienced in managing B2B and B2C clients in diverse industries: Port and Freezone, Retail, Health, F&B, Education, Finance, Government, Semi-government, Real estate, Industry, Entertainment Gaming
  An articulate communicator with excellent oral and written communication skills, equipped with a solid technical proficiency in account management tools and online applications such as WordPress, Shopify, Adobe Experience Manager, Eloqua (Oracle).
  Adept at performing SEO analysis, implementing link building campaigns, monitoring web analytics and tracking (Google Analytics)

Offline/360-degree campaigns

  Managed the Galleria Abu Dhabi (Luxury and high-end Mall at Al Maryah Island) account for more than a year leading the execution of campaigns
  Lead a team from Waterfront market retained agency for integrated campaigns Creative, PR, and Social media with campaigns, tactical activations resulting in increasing footfall at the market to more than 25,000-30,000 per day.
  Lead Ducab Dragons Thailand and Hong Kong Retail Campaigns for Ducab. The campaign over-achieved the targets by 25% and was shortlisted for Middle East Effie and Middle East Event Awards 2013.
  Lead the project for the first-ever Qatar IT Business Awards 2016, initiated by the Ministry of Transport and Communications, Qatar.

Digital

  Lead the digital transformation projects for the Electrolux EMEA that included managing the website development for Electrolux Arabia, Iran, Israel. Also, lead the web development projects of sub-brands AEG (Israel, Iran) and Arthur Martin Morocco.
  Managed American International Group (AIG) MENA websites and mailing for the region comprising of UAE, Oman, Qatar, Egypt, Lebanon, Kuwait, and Pakistan.
  Lead the digital campaign and presence for SOHAR Port and Freezone rebranding in 2014. Website views per month increased from 5,224 views per month from 2009-2013 to over 47,000 page views per month in 2014.


Corporate Flight Attendant with over 14 years of successful experience in customer service and problem-solving. Recognized consistently for performance excellence and contributions to success in Business Aviation industry. Strengths in detail-oriented and time management backed by training in butler and customer service.

Highly experienced international trader of all kinds of jewellery and precious stones.
Capable to lead and motivate staff

Experienced Office Management and Administration Professional with 3 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Experienced in Social Media and Management with over 5 years of experience in in this field. Excellent reputation for resolving problems and improving customer satisfaction.

Meticulous Air Transportation Specialist offering four years of United States Air Force performance to contribute value to any team. Well-versed in military aircraft functions and transport documentation. Bringing in-depth experience in logistics management and resource allocation.

Transportation Manager with 3 years of experience overseeing teams of drivers to meet efficiency and performance targets. Strong understanding of effective routing and transportation cost-saving measures. Deep knowledge of logistical operations in tourism . Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Driven leader with ability to motivate and develop employees.

Senior Manager and outstanding performer in Academia . Proven track record of association with local and International groups such as Ministry of Higher Education,Bayan College in Association with Purdue University Northwest, USA, Glyndwr University (North Wales Business School),UK. Westcliff University, California , USA, .Rome Business School, Italy, London College of Arts by Qualifi - Ofqual.
Proven success in leadership, operational excellence and organizational development with keen understanding of elements of operations and sales . Recognized for supporting management team members to excel and encouraging creative work environments.

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