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Driven Customer Service with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

A proficient and committed Mechanical Engineer with over 5 years of experience in successfully executing engineering projects within the construction sector. I bring comprehensive expertise in managing the entire project life cycle, actively participating in preconstruction, construction, and post-construction phases. My career highlights include a demonstrated track record with reputable organizations such as Abu Dhabi Distribution Company, Qatar Petroleum, and Qatar General Electricity & Water Corporation.
My specialized experience lies in HDPE Pipeline, DI Pipeline, and ETFS projects, along with overseeing commissioning activities for large Water Utilities. I possess robust project management skills, evidenced by consistently delivering projects on schedule and within budget. My leadership and interpersonal abilities further contribute to the successful completion of projects, showcasing a well-rounded professional profile.

Dedicated shop supervisor with 6 years in retail experience. Maximises sales through creative merchandising and team training. Tracks and boosts KPI achievement with strong data and reporting ability. Offers strong brand awareness and market analysis. Store Supervisor with 6 years of experience leading dynamic teams. Grows profits and controls costs through responsible stock ordering and rota planning.

Result Professional & International experience in Accounting in a computerized environment. Main areas of Bookkeeping, Taxation, accounts payable, accounts receivable, Cash Management, Bank Reconciliation, fixed assets, Trial balance, Balance Sheet, Audit & MIS. Trained Accountant equipped to help clients with diverse accounting and bookkeeping needs. Accurate in preparing statements, reviewing records, and advising on strategies for minimizing liabilities. Organized professional advanced with SAP. Resourceful accounting professional with 20 years of experience in audit preparation and reporting. Experienced and proficient in laws and procedures governing business operations, tax filings, and regulatory compliance. Capable of handling detail-oriented work in a methodical and organized fashion. Seeking a challenging, growth-oriented position where field expertise, resourcefulness, and diligence can make a positive impact on business operations.

 Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Architect position. Ready to help team achieve company goals. 

Reliable Warehouse Assistant with 4 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

 A highly dedicated and skilled professional known for a combination of focused analytical skills, technical capabilities and interpersonal strengths. Possesses a significant knowledge and backgrounds in I.T. industry, including data analysis & modelling, information systems, ICT management, system testing, technical support, client engagement and customer service, among others, gained from intensive study and university experience.  Demonstrated ability to oversee and plan effective technology projects and execute all technology-related tasks and initiatives effectively. Eager to enhance skills and achieve growth in organization as Business Analyst or ICT system administrator. 

A result oriented, pro-active, enthusiastic, and self-motivated SME Banker, with a wide range of experience in providing financial services. Identify business/client needs, conceptualize and develop new business opportunities by closely partnering with clients. Detail-oriented team player with strong organizational skills. Knowledgeable about banking practices, regulatory standards and available products and services. Good relationship-building, communication and program management abilities. Look forward to utilizing skills and experience to drive further success and innovation for continued business development.

Focused with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adapt at project planning and managing multiple accounts at once. Dedicated to improving company Goals and meeting objectives.


  Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
  Motivated Warehouse Clerk with strong background in hands-on warehouse operations. Successful in processing outbound shipments, inspecting orders and documenting inventory movements. Proven history of consistently prioritizing safety by wearing protective gear and following company procedures.
  Productive Material Handler offering 10 years of demonstrated experience in warehouse operations. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.
  Committed Materials Handler experienced in moving and arranging materials in warehouse settings. Detail-oriented in documentation and thorough in following safety standards. Commended for preventing damage to loads by remaining aware of surroundings.
  Resourceful Material Handling able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
  Hardworking Warehouse team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in basic equipment maintenance.
  Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Diligent and driven professional with keen eye for optimizing procurement processes and fostering supplier relationships. Combines strategic sourcing and negotiation skills to enhance supply chain efficiency. Poised to make meaningful impact in Procurement Manager role.

Talented professional skilled at establishing and strengthening customer relationships. Organised individual committed to delivering comprehensive advice, and support to clients in current market. Performs thorough research and analysis to aid decision-making.

Diversely skilled Technical Engineer with 12 years helping businesses maintain smooth operations and optimal workflow. Driven to enhance functionality through careful and economical application of technical enhancements. Talented at deriving maximum value from existing assets as well as knowing when cost-effective upgrades reach peak return on investment (ROI).

Driven finance student motivated to apply academic background in growth-focused role. Excellent command of financial management principles and cost control initiatives. Offers superior attention to detail coupled with strong command of accounting functions and fiscal requirements. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic and friendly recent graduate with excellent communication and interpersonal skills. Eager to apply learned skills in practical settings and develop new knowledge from team. Seeking to gain deeper understanding of industry and seize opportunities for career progression.

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

To seek excellence in profession, growth in career and be associated with an organization offering a responsible position whereby my academics and skills can be best utilized.

HavIng enriched experience of more than 16 years in consulting of Oracle Applications [EBS & Fusion] in Financial and SCM modules across geographies and verticals like BFSI, FMCG, Consumer Durables, Garments etc. (in both manufacturing and non-manufacturing environments) in Implementation, integration and enhancement projects out of total experience of more than 25 years.

Accomplished Senior Software Developer with 6+ years of experience leading projects by acting as architect, developer. Proficient in supporting project deliverables and maintaining releases. Strong leader in guiding support teams and solving complex issues.

Experienced financial management professional skilled in developing an enhanced financial strategy. Budgets proactively to reduce expenditure for improved business profits. Offers diligent, decisive leadership focused on long-term solvency. Focused Finance executive with an impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives. A loyal employee with a solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

 Hardworking drafting professional with in-depth understanding of project processes and design practices. Expert professional effective at reading, interpreting and understanding structural drawings. Careful to review and optimise drawings through project phases. 

Results-driven Supply Chain Director with over 10 years of experience in supply chain operations & program management. Proven track record of supply chain management and strategic initiatives implementation to enhance supply chain performance, and improve overall operational effectiveness. Had the privilege to lead diverse teams navigating through complex business problems & dynamics while collaborating with multi-functional teams and stakeholders delivering excellent business results. Outgoing and detail-oriented with strong analytical skills coupled with a keen understanding of emerging industry trends and technologies. Accomplished in developing and executing supply chain strategies that align with organizational goals, resulting in measurable improvements across supply chain metrics. Seeking to leverage expertise in supply chain optimization and strategic planning to drive operational excellence for a dynamic and forward-thinking organization.

Energetic bartender familiar with making cocktails. Possess remarkable multi-tasking and listening abilities. Seek to leverage industry experience.

Accomplished Customer Service Representative of 5 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.

 High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. 

Driven Sales Manager with 11+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer focused environments with positive attitude towards achievement.

Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management, technical procurement requirements, implementing processes and programs, and performing evaluations to ensure compliance with technical specifications and code requirements in Industrial Procurement. Strong analytical skills with a working knowledge of Inventory/Project Purchasing modules.

As an experienced Social Development Expert, seeking to leverage my expertise in conflict-sensitive development, protection, peace and security, and humanitarian emergency management to contribute to innovative projects and initiatives.
MA in Development Studies with over 22 years of experience across humanitarian, development, and emergency response sectors. Specialized in human rights, child protection, women empowerment, health promotion, and peacebuilding. Proficient in strategic planning, project management, rights-based programming, and community engagement. Demonstrated ability to lead diverse teams, conduct in-depth research and analysis, and effectively communicate with international partners.

Service-orientated administrative professional accomplished in maintaining neat, organized reception spaces for staff and guests. Outgoing and friendly Receptionist offering dynamic client engagement. Excels in calendar management and scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Versatile and hardworking Receptionist driven to improve productivity and customer relations with professional demeanor and attention to detail. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

Skilled in planning and organizing with the ability to complete tasks on deadlines. An independent
worker who successfully meets the challenges of a fast-paced environment

Committed and reliable communicator with excellent organization and time management skills. Eager to learn and develop industry knowledge to assist and support procurement team. Offers creative, innovative mindset to help improve procurement strategies.

I help people to shine!
Dynamic leader with 15+ years in Retail and customer-centric roles. Expert in driving sales, fostering personal development, and ensuring customer satisfaction. Committed to excellence in Retail and customer engagement.

Testimonial: “Heba is an outstanding, enthusiastic team motivator with a proven track record in driving employee engagement initiatives. She has achieved remarkable success in training and operations, demonstrating a high ROI on both employee and customer journeys. Her extensive focus on customer centricity, creating a unique customer experience, increasing NPS, driving sales, reducing costs, and developing the workplace environment has left a lasting impact.”- Marc Anthony France, CEO ANOTAH (Previous Direct Manager)
Further testimonials and references available upon request.

Values:
Passion, Boldness, Quality, Integrity, entrepreneurship, Leading with empathy, resilience.

Experienced Account Executive & Business Development Executive, with vast exposure within diversified industries in Customer service, and Sales. Consistently delivers service at the highest quality standard, ensuring customer satisfaction and performing effectively under pressure. A highly competent professional who can be trusted even with the most difficult and confidential project. A quick learner who is always seeking for knowledge to ensure optimal goal achievement.

Seeking employment in an organization, which can provide challenging work to enhance my professional skill and abilities and provide a learning environment for improvement in my expertise, one that can help me for building new skills in respected field.

Fluent in Arabic, French, and English, my educational background in journalism and business has uniquely positioned me at the intersection of effective communication and strategic business thinking. Currently based in Dubai, I am on the lookout for opportunities to shape impactful narratives and contribute my skills to innovative projects. Eager to build a lasting career in journalism or communication, I bring a distinctive blend of linguistic prowess and business acumen to the table, ready to make a mark in this dynamic industry.

 Committed manager with exceptional leadership, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Customer-oriented project manager with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. 

Highly motivated and experienced Real Estate professional with over 6 years of experience in property management, client relations, and marketing. Adept at leading and motivating teams to achieve excellent results. Skilled in communication, negotiation, and ensuring timely resolution of client inquiries and concerns.

My objective is to contribute effectively my acquired knowledge and experience in the field of customer service, willing to learn and fully apply operating procedures, provide customers with complete attention and service. Friendly and reliable sales assistant offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

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