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Dedicated Customer Service Agent skilled at handling inquiries, resolving basic complaints and ensuring positive customer interactions. Skilled at ensuring customer requirements are met while maintaining compliance with company and industry standards. Quick learner with commitment to delivering outstanding service.

 Motivated and detail-oriented  B.Com graduate (2024)  with strong skills in accounting software, data entry, and MS Office tools. Eager to start a career in finance, administration, or operations where I can apply my technical knowledge, learn quickly, and contribute to organizational growth. 

Versatile and achievement-driven Sales Director with a progressive career across retail, distribution, hospitality, tourism, and international trade, evolving from front-line sales to senior leadership. Over the past 15+ years, I have consistently delivered outstanding commercial results by combining strong client relationship skills with strategic business development. From early successes in retail and distribution, to managing large yacht charter fleets and developing international accounts, I have built a reputation for driving revenue, optimizing operations, and leading high-performing teams.
Today, as Sales Director at Luxury Sea Boats Charter in Dubai, I oversee multimillion-AED sales operations, having successfully achieved AED 7M+ revenue in a low season, restructured the business mix from B2B to B2C, secured high-value corporate accounts, and launched innovative products that strengthened the company’s market position. My journey demonstrates not only the ability to adapt across industries but also the capability to build strategies, mentor teams, and deliver measurable growth in highly competitive markets.

Results-driven Consultant with 7+ years of experience in banking operations and implementations. Specialized in Finacle core banking solutions with proven expertise in end-to-end project delivery across multiple international markets. Demonstrated proficiency in managing complex implementation cycles, requirement gathering, and solution design documentation. Strong technical background in cloud technologies, APIs, and database management with a track record of maintaining high-quality deliverables and exceeding performance expectations.

Hospitality and retail professional with experience in customer service, sales, and stock management. Skilled in POS systems, cash handling, and inventory monitoring, while engaging customers and supporting teams in fast-paced environments.

Electrical Engineer with extensive experience in High Voltage Operation and Maintenance of substations, power transformers, switchgear, and distribution networks (11kV/22kV/33kV). Skilled in safe switching operations, preventive & corrective maintenance, protection system testing, fault diagnosis, and commissioning. Proven expertise in SCADA-based monitoring, HV cable testing and termination, and load management to ensure uninterrupted and reliable power supply. Strong background in HSE compliance, risk assessment, and permit-to-work systems, with the ability to lead teams, train personnel, and coordinate effectively with stakeholders. Dedicated to delivering operational excellence, system reliability, and safety in all aspects of HV electrical engineering.

    Versatile customer service Lead and acting Manager, looking to take on increasing responsibility. Thrive in fast-paced environments and maintain calm in challenging situations. Offering 10+ years of experience and readiness in the customer service Field.    Highly-qualified Assistant Manager, highly effective at conflict resolution and persuasive communication. Knowledgeable about quality assurance and training. Hardworking and reliable with excellent attention to detail.    Goal-orientated Assistant Manager with 3+ years of experience in successful leadership roles. Detail-focused with knowledge of employee training techniques throughout the sales process and dedication to meeting and exceeding sales goals. A charming salesperson with skills in communication and collaboration for best-in-class service.  

I am a highly organised professional with experience supporting high-profile clients, overseeing team operations, delivering customer service excellence for over nine years, and advancing academic pursuits. I am seeking a role that leverages this combination of adaptability, leadership, and continuous growth.

Professional waitress with high standards and a strong record of providing excellent dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced settings. Known for effective teamwork, flexibility, and keeping a positive atmosphere even during busy hours. Excels at delivering results and ensuring guest satisfaction.

Dynamic IT professional with over 10 years of experience in SAP ERP solutions, specializing in SAP R/3, S/4HANA, and ABAP debugging. Expertise in SAP CAR and POSDTA, along with extensive involvement in S/4HANA development and configuration, consistently enhances operational efficiency within retail environments. Proficient in SAP IS-Retail MM and familiar with SAP EWM, supported by a solid foundation in sales and promotional strategies. A collaborative approach with implementation partners on SAP EWM demonstrates a commitment to delivering innovative solutions that drive business success.

Expert in managing high-volume dining settings, with a strong background in staff training and inventory oversight. Experienced in event management, serving methods, and food service standards, complemented by a solid understanding of dietary needs and various culinary styles. Dedicated to elevating customer service through clear communication and menu proficiency, aiming to apply sales techniques for business growth.

Resourceful Junior Maintenance Technician with knack for problem-solving and hands-on repair work. Skilled in maintaining and troubleshooting mechanical systems, consistently ensuring operational efficiency and safety. Known for delivering timely repairs and contributing to seamless production processes.

Dedicated professional with a strong foundation in communication and interpersonal skills, complemented by exceptional attention to detail and time management. Proven ability to deliver outstanding customer service and sales results through effective teamwork and multitasking. Experienced in deep cleaning, waste management, and maintenance reporting, ensuring high standards of operational efficiency. Committed to leveraging skills in a dynamic environment to achieve organisational goals.

Energetic employee, organised and dependable with training and work experience acquired while managing completing studies. Seeking a position where I can grow and deliver value and expertise.

Senior Biomedical Engineer with 14 years of experience in healthcare technology management across the GCC and India. Proven ability to lead cross-functional teams and deliver high standard healthcare technology. Expert in JCI Accreditation and strategic procurement for major hospital groups.

Dedicated professional with expertise in patient care and dental hygiene education, complemented by strong skills in clinical documentation and instrument preparation. Demonstrates exceptional customer service and team collaboration abilities, fostering a positive environment for staff training and problem solving. Proficient in Microsoft Excel, Word, and PowerPoint, aiming to leverage these competencies to enhance operational efficiency and contribute to organisational success.

Dynamic and versatile Bar Supervisor with over 7 years of experience in luxury hotel environments, specializing in Food & Beverage operations. Proven track record of driving repeat business and growth through exceptional guest service. Recognized for strong leadership abilities in staff management and training, along with expertise in coordinating seasonal events, fostering team cohesion, and effectively resolving conflicts. Highly skilled in sophisticated mixology and menu creation, ensuring memorable experiences for every guest.

Accomplished operations leader with deep expertise in dialler configuration, license governance, and ID management across SIP, PRI, and GSM platforms. Proven track record in building scalable reporting ecosystems, including automated MIS dashboards, One View centralized reporting, and real-time performance analytics. Adept at analyzing Call Detail Records (CDRs) and dialler KPIs (Abandons, AHT, Occupancy) to drive data-backed strategy and enhance agent productivity by 20%. Successfully led Voice BOT and mobile calling deployments, improving connectivity by 15–20%. Skilled in cross-functional collaboration with IT, BI, and Collections teams to align dialler operations with business goals and deliver measurable impact.

Enthusiastic and attentive Guest Relations Officer with 3 years of experience in the hospitality sector. Energetic personality with excellent customer service talents. Strong multi-tasking and ready to help team. Offering excellent organizational, communication and proven ability enhance customer satisfaction.

Accomplished professional with expertise in technical skills, including SAP, Tally ERP 9, MS Word, MS Excel, and Winman Software. Demonstrates proficiency in Zoho accounting and account management, with a strong focus on VAT compliance and risk assessment. Skilled in financial auditing, aiming to leverage these competencies to enhance organisational financial integrity and efficiency.

HSE professional with expertise in risk assessment, safety audits, and incident investigation. Demonstrated success in ensuring regulatory compliance and optimizing resources for enhanced workplace safety. Proficient in emergency response, conflict resolution, and training facilitation, with a focus on construction site safety and ISO 14001 implementation. NEBOSH certified with in-depth knowledge of ISO 45001 standards, dedicated to improving HSE practices through effective documentation management and hazard communication.

Accomplished banking professional with 10 years of experience in the financial industry. Committed to ongoing development of expertise in compliance regulations and industry best practices, specifically in AML/CFT. Leveraging strong analytical skills to conduct comprehensive investigations into potential compliance breaches, ensuring timely resolution and effective risk mitigation.

Dynamic and results-driven professional with three years of expertise in client handling, relationship building, and sales negotiation. Demonstrates strong market and product knowledge, coupled with excellent communication skills in both French and English. Adept at problem-solving, emotional intelligence, and leveraging digital tools to achieve targets efficiently. Skilled in time management, teamwork, collaboration, and proficient in using Salesforce CRM to optimise sales processes. Committed to driving business growth through strategic planning and exceptional customer engagement.

 Accomplished sales and marketing professional with extensive expertise in field sales, business-to-business sales, and customer relationship management systems. Proficient in utilising retail software and tactical selling techniques to drive event selling success. Demonstrates strong computer literacy with advanced skills in Excel, MS Word, PowerPoint, and Salesforce. Committed to delivering exceptional customer service and effective project management while continuously enhancing sales training capabilities.   

A highly skilled professional with expertise in scope and project definition, gap analysis, and forecasting and planning. Demonstrates proficiency in cost estimation, budgeting, and process development within electrochemical materials and battery science. Possesses strong laboratory managerial skills with a focus on health and safety protocols. Adept at information processing, communication, content creation, and technical writing. Committed to advancing career goals through continuous learning and applying innovative solutions in the field.

An enthusiastic, self-motivated, reliable, responsible and hard working person,mature team worker and adaptable to all challenging situations,able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

Actively seeking a sales position where I can optimize my problem-solving and organizational skills to contribute in achieving sales targets. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team

Dedicated professional with a strong focus on self-development and attentive observation, skilled in medical appointment scheduling and medication administration. Expertise in understanding special needs, providing basic life support, and meal preparation. Proficient in public relations principles, effective networking, and event planning, aiming to leverage these skills towards enhancing patient care and community engagement.

Accomplished IT professional with expertise in ITIL V4, Microsoft Office 365, and Oracle, adept at leveraging IT ticketing systems and project management software to enhance operational efficiency. Demonstrates strong problem-solving skills and executive support capabilities, with a proven track record in team coordination and vendor relations. Proficient in Active Directory, Bitrix CRM, Quickbooks, and SAP, providing comprehensive project support to drive successful outcomes. Committed to continuous improvement and seeking opportunities to contribute to innovative IT solutions.

A dedicated and versatile insurance professional with over 17 years of experience across Insurance (Life, Motor, Marine & Personal Lines), Training & Development, PR, and Media Coordination. Adept at client servicing, operational processes, underwriting, training, claims handling, and event coordination. Highly organized, proactive, and results-driven with a deep understanding of UAE insurance practices.

 Customer-focused professional with extensive experience in hospitality and customer service. Bilingual in English and Portuguese, demonstrating strong problem-solving and interpersonal communication skills. Proven ability to thrive in high-pressure environments while maintaining efficiency and composure. Committed to delivering exceptional experiences for clients and team members alike. 

Dynamic professional with a strong foundation in creativity, attention to detail, and interpersonal skills. Demonstrates exceptional work ethic and adaptability, thriving in team environments while effectively managing time and communication. Committed to leveraging these skills to achieve organisational goals and drive success.

Results-driven professional with over 20 years of experience in the financial services sector, including 13+ years specializing in internet trading and digital transformation. Proven expertise in business development, customer relationship management, trading compliance, and risk mitigation. Adept at analyzing complex business needs and delivering seamless, client-focused service solutions. A confident and collaborative leader with a strong track record in team management, process optimization, and platform enhancement. Known for exceptional communication skills, analytical decision-making, and a commitment to driving operational excellence and client satisfaction.

Sales professional with experience in FMCG/Personal Care cosmetics and beauty distribution industry, able to transition into pharmaceutical sector due to scientific background. Skilled in key account management, client/distributor/supplier relations, and channel management. Motivated, hardworking, and strong communicator.
Team player with dedication to group projects, quick learner with extensive knowledge and passion for new challenges.
Recognized for creativity, supportive management style, and hands-on approach. Seeking environment for continuous learning and growth opportunities.

Customer-focused and service-driven professional with over 10 years of experience in hospitality, customer service, and front-desk operations. Skilled in managing high-pressure situations, handling guest relations, and supporting operations in fast-paced environments. Currently seeking to transition into the aviation industry as ground staff with Emirates Airlines, bringing proven interpersonal communication, cultural sensitivity, and dedication to world-class service.

Experienced AML & Compliance Specialist with expertise in transaction monitoring and 5+ years of financial crime prevention in top Middle Eastern financial institutions. Skilled in Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Transaction Monitoring to ensure compliance with AML regulations. Proficient in identifying and mitigating financial crime risks using advanced tools like GoAML, World-Check, and Lloyds Intelligence Sea searchers.

Dynamic professional with expertise in inflight leadership and ground support, specialising in Internal Communications and Pilot Support & Engagement. Proven ability to manage sensitive communications while fostering a positive team environment. Strong track record in event planning and stakeholder collaboration, aligned with organisational goals.

 Charismatic professional with knack for fostering positive guest experiences and handling inquiries with tact and diplomacy. Skilled in conflict resolution and customer service, ensuring smooth operations and satisfaction. Committed to enhancing guest relations and contributing to welcoming environment.  Charismatic individual with natural ability to connect with people and resolve issues promptly and diplomatically. Proficient in communication and problem-solving, with proven track record in customer service and hospitality sectors. Poised to enhance guest satisfaction and loyalty in Guest Relation Executive role. 

Soft Services Project Manager with 11+ years’ experience across residential, commercial, and retail cleaning operations. Expertise in resource planning, cost control, and service delivery. Leading teams of 150+ staff and ensuring full compliance with demanding SLAs and KPIs to maintain high standards of quality and operational performance.

Result-driven Procurement & Supply Chain Specialist with over 12+ years of diverse experience in strategic sourcing, vendor negotiations, master data management, and procurement analytics. Proficient in using ERP systems like SAP (MM, PM, PP), Microsoft Dynamics 365, and automation tools including RPA (UiPath) and Power BI. Demonstrated success in achieving significant cost savings, improving vendor performance, and leading process automation initiatives.

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