Dynamic administrative professional and leader with 21+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled HR Manager and liaison with superior communication, computer, support and organizational skills.
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Accomplished professional with extensive expertise in sales, operations management, project management, and strategic planning. Proven leadership in retail operations and field teams, excelling in business development and stakeholder management. Proficient in Microsoft Office, EPOS, ERP systems, and data analysis tools including HubSpot and Power BI. Committed to driving process improvements, enhancing customer retention strategies, and managing financial budgets to achieve performance goals.
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As a life-long New Orleanian, I have always believed in our cities ability to make visitors feel welcomed and appreciated. The Sugar Bowl Committee is an example of how this is done on a professional and personal level. I believe I would be an asset to the committee with my ability to relate to all individuals in a confident and positive manner. I am a college football fan and consider myself to be extremely knowledgeable of the direction in which the sport is headed and the importance of the college football playoff system. I believe the Sugar Bowl to be one of the most prestigious annual events in the country and it would be an honor to serve as an ambassador for the organization and the city of New Orleans.
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Results-oriented professional with 23+ years of experience in retail sales operations, business development, inventory and staff management, visual merchandising, customer service, and channel management. Proven track record of driving growth in dynamic retail environments through innovative strategies, operational excellence, and team leadership. Skilled in launching and scaling stores, managing multi-functional teams, and enhancing customer experiences to achieve business objectives.
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Experienced Senior Sales and Customer Service Manager well known for creating positive workplace culture and high performing teams. Innovative thinker with a collaborative interdepartmental approach. Committed to driving company success by utilizing skills in process improvement, training, and relationship building to execute a company's strategic plan.
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Experienced office manager with over 21 years of experience . Excellent reputation for resolving problems and improving customer satisfaction; while also being an asset with 23 years of experience in all invoicing, collections, AP/AR.Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
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Business leader with expertise in operational oversight and team management. Proven ability to resolve escalated issues with effective communication and commitment to sustainable solutions. Strong background in strategic planning and project management, driving business growth and operational efficiency. Skilled in project management and financial analysis, ensuring robust business growth and operational efficiency. Dedicated to driving measurable improvements and fostering organisational success.
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Accomplished Billing Manager with expertise in medical billing, insurance claims management, and revenue cycle operations. Demonstrated success in leading billing teams, optimizing processes, resolving discrepancies, and maximizing revenue capture. Recognized for precision, proactive problem-solving, and effective collaboration across departments. Results-driven professional dedicated to ensuring accuracy and efficiency in all aspects of billing operations.
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