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Hire Top Customer Support Manager

Discover verified Customer Support Manager professionals ready to help your business grow.

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Sales Associate/Customer Support Specialist
Sharp Health Plan
Bryman College
Sandiego, CA

Dedicated Sales Associate with a strong focus on customer service, teamwork, and problem-solving. Proven ability to cultivate client relationships and streamline communication, ensuring high levels of customer satisfaction. Results-driven Customer Support Specialist with over 20 years in sales and client relations. Expertise in time management, listening skills, and reliability. Committed to enhancing customer experiences and resolving inquiries efficiently. Highly reliable professional experienced in customer service and team collaboration. Known for exceptional problem-solving and time management skills, contributing to increased customer satisfaction and streamlined operations.

TOP SKILLS

Customer serviceTeamwork and collaborationTime managementProblem-solving skillsListening skills
Customer Success Manager IISolutions EngineerEnterprise Client Relations ManagerTraining ConsultantProfessional Services Consultant, Major AccountsProduct ConsultantRegional Sales Manager/Coordinator
Dataminr, Inc.Cision, Inc.Concur TechnologiesCvent, Inc.B.F. Saul Company Hotel Division
Virginia Tech
Fairfax, VA

Strategic Customer Success and Solutions leader with 15+ years of experience partnering with enterprise organizations—including Fortune 100 companies—to maximize SaaS adoption, customer retention, and business value. Currently manage a portfolio of 32 enterprise customers representing $3.5M in Annual Recurring Revenue while delivering 95%+ Gross Revenue Retention through consultative engagement, executive relationship management, and proactive customer success planning. Throughout my career, I have served as the trusted advisor between customers and product teams, helping organizations implement complex technology, accelerate adoption, improve operational workflows, and achieve measurable business outcomes. I am experienced in collaborating across Sales, Product, Engineering, Marketing, and Support to influence product strategy, advocate for customer needs, and identify opportunities for growth. I am passionate about leveraging AI, data-driven insights, and customer enablement to build long-term partnerships and deliver exceptional customer experiences.

TOP SKILLS

Customer adoption and enablementSolution consultingProduct implementationCross-functional leadershipCustomer advocacy
Customer Service Manager
Walmart
Northampton Community College
Bangor, PA

Resourceful and client-focused Customer Service Manager with over 20 years of experience leading teams. Meticulous and results-oriented with expertise educating employees on all stages of sales cycle while recommending best options to meet short- and long-term needs. Personable relationship builder with polished communications skills.

TOP SKILLS

Talent developmentClient relations and retentionConflict resolution techniqueTraining programsFocused on customer satisfaction
Customer Service Manager
Burke & Herbert Bank
Laurel High School
Laurel, DE

Experienced customer service manager with strengths in conflict resolution, account servicing, and bank policy compliance. Known for clear communication, accountability, and dependable support across branch service channels.

TOP SKILLS

Customer relationship managementComplaint resolutionTransaction dispute resolutionDeposit account servicingAccount maintenance
Customer Account ManagerLOGISTICS & TRANSPORTATION COORDINATORCUSTOMER ACCOUNT MANAGERSENIOR INSIDE SALES ACCOUNT MANAGER
Mile Post LogisticsGregory Poole Equipment CompanyC.H. Robinson IncUPS Freight
Christopher Newport University
Moseley, VA

Experienced and accomplished supply chain consultant seeking a new challenge that will utilize past logistics experience and skill set to benefit an employer while allowing for professional growth and advancement.

TOP SKILLS

Multimodal transportation expertMicrosoft office suite proficientProblem-solvingMultitaskingAttention to detail
Customer Experience Manager, Premium AccountsAdvanced Business Analyst, Digital MarketingSenior Web Programmer, Web TeamSystems AnalystSenior Software Engineer
Cisco SystemsNovo NordiskFireEye, Inc.EXILANT Technologies Private LimitedWipro Limited
KIIT UniversityDelhi Public School
Research Triangle Park, NC

Dynamic customer-centric software technical leader with a proven track record in managing strategic accounts, leading complex escalations and delivering exceptional customer experiences. Expertise in industry-leading observability platforms including Splunk-AppDynamics, with a strong focus on customer success. Known for building trust, enhancing service outcomes and driving continuous improvement in high-visibility environments.

TOP SKILLS

Customer success & experienceStrategic account managementCross-function collaborationQuick adaptation to complex environmentsSaas (software-as-a-service)
Customer Service ManagerAssistant Customer Service ManagerCustomer Service Team LeaderCustomer Service Staff / Cashier / Front Service Clerk
Publix
College of Coastal GeorgiaGlynn Academy
Garden City, GA

People-focused leader with 16 years of progressive leadership experience in employee relations, performance management, coaching, hiring, onboarding, and organizational development. Proven ability to build high-performing teams, mentor future leaders, resolve complex workplace concerns, and partner with leadership to drive operational success. Recognized for leading organizational change, developing talent, and fostering positive workplace cultures.

TOP SKILLS

Employee relationsPerformance managementLeadership & team developmentCoaching & mentoringConflict resolution
Customer Care Team Lead / Senior Program ManagerSenior HR Generalist / Benefits ManagerHR Generalist / Administrator / Onboarding SpecialistParalegal
The Boeing CompanyNizhoni Health Services, Inc.The Computer MerchantAir Products & Chemicals
Northeastern University
Bradenton, FL

Results-driven program manager with a strong track record in benefits administration and operations for 160,000+ employees. Successfully led large-scale implementations and vendor management initiatives that improved employee engagement and streamlined processes, driving operational efficiency and supporting strategic business objectives.

TOP SKILLS

Benefits administrationProgram managementEmployee experience & engagement | vendor management | process improvementChange managementWorkday administration
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