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Hire Top Senior Customer Service Representative

Discover verified Senior Customer Service Representative professionals ready to help your business grow.

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Customer Service Representative
FedEx
Los Angeles Pierce College
Reseda, CA

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

TOP SKILLS

Customer serviceProblem resolutionActive listeningClient engagementCritical thinking
Customer Sales RepresentativeManagerCustom medal manufacturing
Satos snacksSUBWAY®RestaurantsAT Designs
Rialto High School
Desert Hot Springs, CA

Hardworking employee with customer service, multitasking, and time management abilities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

TOP SKILLS

Customer relationship managementOrder processingPoint of sale operationInventory managementProduct display maintenance
Cashier and customer serviceShipping and Receiving Supervisor
TJX CompaniesSenninger Irrigation Inc.
Lyman High School
Altamonte Springs, FL

Dedicated professional with a proven track record in cash handling and logistics management. Recognized for strong attention to detail and organizational skills. Prepared to contribute to efficient operations and customer-focused service.

TOP SKILLS

Point of sale operationsTransaction processingCash handlingProduct returns managementInventory management
Customer Service Lead
Optum
Aurora University
Montgomery, IL

Dynamic Customer Service Lead with 25 years at Optum, recognized for implementing process improvements that enhanced workflow efficiency. Skilled in ServiceNow ticket management and proficient in Microsoft Office, I excel in mentoring teams and resolving complex issues, consistently exceeding performance goals and driving customer satisfaction.

TOP SKILLS

Proficient in microsoft word correspondenceProficient in microsoft outlookPowerpoint presentation development skillsServicenow/enterprisenow ticket managementAbility to identify and interpret applicable provider contract information (e.g., in - network vs. out - of - network, contracted rates, shared savings)
Senior Collections Representative
Santander Consumer USA
L.G.Pinkston High SchoolStrayer University
Dallas, TX

Collections Representative with 21 years' track record of providing exceptional customer service and negotiation techniques. Knowledge of multi-line phone systems, Microsoft Office and data entry. Honest, collaborative and an individual of integrity. Professional Collections Representative with 21 years of experience in the collections industry. Hardworking, friendly and a great negotiator. Mastery in locating debtors. Firm Collections Representative with specialties in personal credit and business collections. Fantastic communication and negotiation skills. Experienced with multi-line phone systems and data entry. Ambitious Collections Representative with 21 years of collections experience. Highly skilled in follow-ups, managing accounts and probing techniques. Work well independently or as part of team. Dynamic Collections Representative with excellent communication and negotiation skills. Persistent, firm and consistent in abiding by all policies and procedures. Excels through nonconfrontational negotiation and reasoning. Enterprising collections representative well-versed in collections and ready to apply 21 years of professional experience to new role. Excellent communicator and closer with solid record of success.

TOP SKILLS

Team managementBusiness operationsMs officeProblem resolutionRelationship development
Customer Service AssociateTeam AssociateCustomer Service Associate
Herbal Vitamins and Supply StoreContemporary Services CorporationMarlo Book Store
Southern New Hampshire UniversityCommunity College of Philadelphia
Philadelphia, PA

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

TOP SKILLS

Point-of-sale systemsCustomer service skillsProduct knowledgeInventory managementCustomer relationship management
Customer Service ManagerCustomer Service Supervisor
London Underground ltd
Albert Academy Secondary School
Freetown, W

Dynamic Customer Service Manager with a proven track record in developing innovative customer engagement strategies, enhancing satisfaction through effective communication and conflict resolution.

TOP SKILLS

Customer service managementTicketing systemsService protocolsCustomer engagement strategiesStaff training
Sr. Customer Service Rep / Processing TechLicensing Specialist, Customer Service RepInsurance Coordinator
Transamerica Life Insurance CompanyAIG - Travel GuardSentry Insurance
Mid-State Technical College
Plover, WI

Customer Service Professional skilled in team training, customer satisfaction, and problem solving. Proven track record of exceeding performance goals through effective communication and resourcefulness. Adaptable and diligent in mastering new skills independently.

TOP SKILLS

Customer relationship managementCall center operationsConflict resolutionEffective communicationTraining development
People search illustration
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