Hire Top Member Service Representative

Roseann Francoeur

Patient service and behavioral health professional with experience supporting medication access, appointment scheduling, and provider communication. Brings strong documentation skills, phone support, and a steady approach to helping patients navigate medical and mental health services.

JEFFREY GRIFFIN

Dedicated professional with extensive experience in customer service and sales. Proven ability to lead teams with a positive attitude while fostering collaboration. Committed to maintaining high customer satisfaction to drive repeat business. Results-oriented with a strong focus on building lasting relationships and guiding teams to success.

Nancy Limon

Dedicated customer service representative with a strong focus on resolving complex issues, enhancing service practices, and ensuring customer satisfaction through effective communication and attention to detail.

Tina Colbert

Customer Service Lead experienced in addressing and resolving customer issues effectively. Achieved positive outcomes through strong team collaboration and effective communication. Reliable and adaptable, contributing valuable problem-solving skills.

Nayra Algarin

Insurance Sales / Customer Service Representative with 18 years of experience providing exceptional customer support in the insurance industry. Highly skilled in policy management, claims processing, and effectively addressing client inquires. Strong communication skills and problem solving abilities. Dedicated to consistently meeting and exceeding customer expectations. Demonstrated ability to work collaboratively in a fast paced environment, ensuring client satisfaction and retention.

Michelle Drysdale

Dedicated customer service professional with strong problem-solving skills and a focus on complaint resolution. Proven ability to enhance customer satisfaction and retention through effective communication.

Kelsey Janeski

Dedicated Patient Service Representative experienced in managing patient charts, processing payments, and scheduling procedures. Contributed to team success through effective communication, strong customer service, and proficient multitasking.

Curtis Huery

Customer service representative with experience supporting secure document destruction, records management, and transportation operations. Skilled in task prioritization, attention to detail, and resolving service issues with professionalism. Builds strong customer relationships while keeping work accurate, organized, and on schedule.