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Hire Top Senior Customer Service Representative

Discover verified Senior Customer Service Representative professionals ready to help your business grow.

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Sr. Customer Service CoordinatorCustomer Service CoordinatorProgram Support TechnicianCustomer Service GeneralistFront Desk Clerk
Capital One Bank N.ADepartment of Motor Vehicles (DMV)Armada Inn
Prince George High SchoolRichard Bland College
Petersburg, VA

Highly proficient Senior Customer Service Representative with demonstrated customer service orientation and interpersonal and communication skills to effectively handle multiple tasks in fast-paced environment. Quality-focused producer consistently meets team and department production targets by delivering strong output to achieve metrics. Mentors new hires and existing staff in call handling best practices to promote accurate and consistent call responses.

TOP SKILLS

Decision-making capabilitiesG suiteCall center experienceComplaint handlingClient retention strategies
Front Desk Receptionist/Billing/Customer Service/Security and Safety TechnicianSecurity and Customer Service (Walden Security and Allied Barton Security)Customer ServiceCustomer ServiceCustomer Service
BlueCross BlueShield of TNCountry Place RestaurantRoyal Treatment Day Spa & SalonFirst Tennessee Bank
Academy of Allied Health CareersMiller Motte Technical CollegeChattanooga State TCCRed Bank High School
Chattanooga, TN

Seeking a position to utilize my skills acquired from 28 years of Customer Service experience. Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

TOP SKILLS

Microsoft products: (word, excel, outlook, access, and powerpoint)Internet explorerAgent workspaceGenesys cloudVirdi biometric enrollment system
Customer Service ISR (HOMESHORE)SAHM Homeschooling Mom of 3Customer Service Manager
Travelers InsuranceHomeSprouts Farmers Market
Rialto High School
Castle Rock, CO

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

TOP SKILLS

Investigate claimsSpeakingCredit card payment processingStrong analytical and problem-solving skillsCustomer service
Machine/Weld Customer RepresentativeGeneral ManagerDrive Train SpecialistMechanic
Interwest SupplyElko Blacksmith Shop (Interwest Supply) Bought OutSixstates DistributionWeller Truck
Elko High School
Elko, NV

Proven leader and skilled problem-solver, I significantly enhanced customer satisfaction and streamlined operations at Interwest Supply. Expert in quality assurance and customer service excellence, I led teams to exceed sales targets and implement cost-saving measures, boosting profitability and fostering strong client relations. My approach combines strategic project management with effective communication, driving organizational success.

TOP SKILLS

Quality assuranceProduct or service supportPayment processingCustomer service excellenceProblem-solving abilities
Customer Service RepresentativeCustomer Service SpecialistCustomer Service RepresentativeCustomer Service RepresentativeCustomer Service RepresentativeOvernight StockerTeacher Assistant
CPI Security Systems Inc.Charter Communications (spectrum)ShutterflyAon HewittIqorWal MartCMS (Charlotte Mecklenburg School)
Clover High School
Clover, S.C

Cheerful and upbeat professional with a proven track record of surpassing customer service expectations. Demonstrates a calm and composed demeanor in high-pressure situations, effectively mitigating customer dissatisfaction through prompt acknowledgment, clear communication, and targeted solutions. Strong background in customer interactions and service solutions, with expertise in conflict resolution, communication, and problem-solving to ensure optimal customer satisfaction and loyalty. Collaborative team player who readily adapts to changing needs, consistently prioritizing efficiency and empathy to achieve exceptional results. Recognized for reliability and a proactive approach in meeting both customer and organizational goals.

TOP SKILLS

Interpersonal skillsHuman resourceLesson plansPayrollProblem resolution
CUSTOMER SERVICE DIRECTORRADIOLOGIC TECHNOLOGISTRadiologic technologist & Nuclear Medicine Supervisor
DEVILS LAKE CARSSMP-ST. KATERICHI St. Alexius Health
Mount Marty UniversityAvera Sacred Heart School of Radiologic TechnologyNortheast Community College
Starkweather, ND

Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives.

TOP SKILLS

Customer service excellenceCall center managementCustomer relationship managementCrm software proficiencyPerformance monitoring
Senior Customer Service RepresentativeAssistant Manager
Oklahoma Gas & Electric CoHertz Car Rental
Rose State College
Oklahoma City, OK

Highly proficient Senior Customer Service Representative with demonstrated customer service orientation and interpersonal and communication skills to effectively handle multiple tasks in fast-paced environment. Quality-focused producer consistently meets team and department production targets by delivering strong output to achieve metrics. Mentors new hires and existing staff in call handling best practices to promote accurate and consistent call responses.

TOP SKILLS

Conflict managementEscalation managementProcedure writingComplaint resolutionCross-functional collaboration
Customer Service Representative/Load PlannerDriver Manager/ Load Planner
P & S TransportationWestern Express, Inc.
Bluestone High School
Chase City, VA

Proven track record in enhancing customer service and operational efficiency at P & S Transportation, showcasing expertise in data entry and conflict resolution. Increased team productivity and customer satisfaction through innovative process improvements and effective complaint resolution. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Account updatingPaperwork processingInformation securityData entryCall management
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