Senior Technical Service ManagerRetail Store Manager 3Retail Sales Consultant
AT&T Inc.
Broadneck Senior High School
Candler, NC
Proven leader at AT&T Inc., adept in relationship building and project management, enhanced customer satisfaction across federal and retail sectors. Spearheaded support for 75K+ customers, driving $40M in revenue, and led a top-performing store. Excelled in staff development and leveraging Excel for business analysis, achieving the highest audit score in a competitive market.
TOP SKILLS
Staff developmentRelationship buildingAccount managementClient relationship managementBusiness process analysis
United Airlines UGEBubba's Powder CoatingStudio WatermanOutback Steakhouse
College of The Desert
Desert Hot Springs, CA
Experienced professional with over 20 years of delivering exceptional customer service across various industries. Proficient in efficiently resolving customer inquiries and complaints, leading to high satisfaction rates. Demonstrated ability to cultivate strong relationships with clients and colleagues, fostering a positive work environment. Seeking to utilize strong communication and problem-solving and customer service skills to provide outstanding service within a dynamic Flight Attendant team setting.
TOP SKILLS
Customer serviceCustomer supportClient engagementWorkplace conflict resolutionEmployee relations and engagement
Direct Billing & Employer Customer Service RepresentativeClaims & Benefits / Customer Care RepresentativeUnemployment CSR / Team Leader / Medicare-Medicaid CSR
OptumUnitedHealth Group (UHG)PCG Consulting Group
The University of Arizona Global CampusPenn Foster High School
Indianapolis, IN
Experienced Customer Service & Claims Specialist with 5+ years in high-volume call centers and 16 years in hospitality and healthcare support. Skilled in resolving complex issues, handling escalations, and navigating multiple platforms across benefits, claims, authorizations, and financial accounts. Seeking a Senior Complex Customer Care Representative role where I can leverage my experience, strong problem-solving ability, and commitment to one-call resolution.
Customer Service Representative IIIAssistant Director/Prekindergarten TeacherDirectorAssistant Director/Teacher
Elevance HealthProdigy PreschoolYouthland Academy
Milford High School
Middletown, OH
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
TOP SKILLS
Analytical problem solvingAdaptability and flexibilityLeadershipEffective communicationCustomer support
Customer Service RepresentativeTerritory ManagerStore ManagerStore SpecialistStore ManagerGrocery Manager
Signature AviationSpectrumOceanic Time Warner Cable/SpectrumStarbucksSafeway
Waiakea High School
Keaau, Usa
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Customer Service ManagerMaterial HandlerSales SpecialistSecondary TeacherFacilitator
Miller Fabrication SolutionsDomtarLowe's Home ImprovementPunxsutawney Christian SchoolSt Marys School District
Clarion University
Reynoldsville, PA
Experienced with leading customer service teams to ensure top-notch customer satisfaction. Utilizes strategic planning and process improvements to boost efficiency. Track record of developing team capabilities and resolving customer issues effectively.
With over 30 years of experience, I consistently provide excellent customer service both internally and externally. My expertise includes over 20 years of using SAP, where I created COAs, handle invoicing, manage certificate of origins, inventory, deliveries, and order entry. I also utilize Sales Force and provide input to IT on creating features and options for the program at Chr. Hansen. Proficient in using the WASP inventory database. Extensive knowledge in shipping, including domestic, export, and dangerous goods. Well-versed in using Microsoft Word, Excel, Outlook, Teams, and various other software systems. Over 30 years of experience shipping via FedEx and utilizing their Ship Manager software for booking international and domestic outbound freight. Outstanding work ethic, reliable, and detail-oriented. Built positive customer relationships both internally and externally on a domestic and global scale. Appreciated for jovial nature, outgoing personality, open-mindedness, and respect for others. Always willing to help co-workers. Excel at multitasking and thrive in high-stress situations. Ability to work independently and consistently deliver results. Focused professional knowledge allows me to devise innovative solutions for diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building skills coupled with critical thinking abilities. Determined and decisive nature ensures success in any endeavor.
TOP SKILLS
Customer serviceShipment coordinationSales supportSap userInvoicing and shipping documentation
Patient Service RepresentativeMedical ReceptionistSupport Activities InstructorReceptionist
RadNetSouthern Medical SuitesGood Shepherd ServicesLucky Star Broker
StepfulIrmo High School
Williamstown, US
Medical Receptionist with over two decades of experience in healthcare administration, recognized for exceptional patient relations and bilingual communication. Demonstrates expertise in blood collection, patient intake, and coordinating medical office operations, resulting in improved efficiency and patient satisfaction. Committed to fostering a welcoming environment and enhancing patient experiences through meticulous attention to detail and collaboration with medical staff and insurance providers.
TOP SKILLS
Phlebotomy, blood collection, venipuncture, capillary collection, injections, immunizations, patient intake, scheduling, patient relations, bilingual communication, medical billing, insurance verification, chart management, ehr systems, multi-tasking, documentation, hipaa compliance, confidentiality, customer service, problem solving, time management.Appointment schedulingPatient confidentialityPatient intakePayment collection
