Hire Top Senior Customer Service Representative

Shelia Counts

Results-driven Customer Service Lead skilled in optimizing processes and enhancing customer satisfaction. Experienced in managing account operations and work orders to improve efficiency. Strong team player with a track record of building rapport with clients and fostering partnerships to drive business growth.

Georgina Barajas

Senior customer service representative specializing in complaint resolution, appointment scheduling, and staff training. Demonstrated ability to enhance patient satisfaction and improve operational efficiency while maintaining compliance with industry regulations.

CHRISTOPHER THOMPSON

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Robert Caggiano

Coordinate and manage daily operations in organizations numbering up to 140 employees. Manage operating budgets in excess of $1.2 million annually. Lead teams, problem solve and work well under pressure. Have excellent computer skills for operations management. Provide individual and collective training support to personnel including mentoring.

Maria Hairston

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Shannon Myers

Experienced professional with 18 years of tenure at Tidewater Skincare and Forefront. Joined as a Medical Assistant in 2003 and traveled between all six offices, demonstrating flexibility and dedication. Promoted to head nurse five years ago, successfully assisting in managing patient care. Recently transitioned to a PSR role at Forefront Dermatology in May 2021, showcasing a proven track record of issue resolution, customer satisfaction, and operational improvements. Proficient in Nextgen, phreesia and EMA systems, dedicated to continuous learning and growth. Skilled in scheduling appointments, collecting patient demographics and insurance information, verifying coverage, and providing exceptional patient care. Capable of independently handling provider check-ins, check-outs, calls, faxes, medical records, and payments. Strong communication and organizational skills. Diligent PSR with proven history of enhancing patient satisfaction through effective communication and problem-solving. Successfully streamlined appointment scheduling processes, ensuring smooth operations. Demonstrated strengths in patient interaction and administrative tasks.

Juanita Beasley

Customer Service Coordinator with more than 19 years of experience in the transportation industry with Ryder Transportation Services with exceptional people skills. Desires a challenging role as a manager. Adept at multitasking in fast-paced environments to solve customer problems by developing and implementing successful solutions based on business requirements and customer needs. Looking to grow professionally alongside an expanding team. Efficient at resolving customer concerns quickly to maximize satisfaction. Well-versed in operational standards and best practices in the transportation industry. Hardworking, disciplined and reliable with demonstrated record of success. Successful CSC with 19 + years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Jennifer Orris

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.