Hire Top Senior Customer Service Representative

Lakesha Fleming

Dedicated customer service professional with strong verbal and written communication skills. Ready to apply analytical and problem-solving skills to help teams resolve customer complaints and foster long-term customer relationships. Confidently adjusts to changing situations and works well under pressure. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Michelle L Stork

Results-driven professional with a passion for delivering outstanding service. Displays robust initiative and creative problem-solving abilities, thriving in collaborative environments. Proven ability to multitask effectively, bringing enhanced productivity and efficiency to fast-paced team-oriented settings.

Ashley Kelly

Experienced healthcare and administrative professional with 19+ years of experience in medical assisting, medical billing, medical reception, scheduling, insurance verification, prior authorizations, customer service, and administrative support. Skilled in Epic, NextGen, HIPAA compliance, patient communication, and coordinating quality patient care.

ROSE DAVIDSON

Highly organized administrative professional with more than 20 years of experience supporting executives, coordinating operations, managing schedules, organizing events, and delivering exceptional customer service. Known for professionalism, discretion, strong communication skills, and the ability to manage multiple priorities in fast-paced environments.

JEFFREY GORDON

Claims-focused professional with 10+ years of experience in insurance restoration, project coordination, and property damage assessment. Skilled in Xactimate estimating, scope review, and working with insurance adjusters to validate coverage and pricing. Strong background managing projects from pre-construction through completion while supporting claims documentation and resolution.

Ya-Hui Chen

Trilingual library professional with 11 years of frontline service at the Saint Paul Public Library supporting reference services, circulation operations, and digital literacy for a diverse urban community. Known for excellent customer service, strong technology skills, and effective communication across cultures. Experienced in program promotion, collection support, and assisting patrons with technology and information needs. Committed to advancing SPPL’s mission of inclusive, accessible public library services.

Tina Byrd

Highly motivated and empathetic professional with a strong track record of supporting individuals, resolving concerns, and maintaining detailed administrative records. Skilled in active listening, conflict resolution, and building positive relationships. Known for maintaining confidentiality, handling sensitive information with discretion, and collaborating effectively across teams. Eager to bring a strong work ethic, a passion for employee support, and a commitment to fostering a respectful, inclusive workplace culture.

Samantha Foster

Dedicated Customer Service professional committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.