Hire Top Retail Customer Service Associate

Norma Garcia

Experienced and detail-oriented utility professional with 10+ years at CenterPoint Energy supporting customer service operations, workforce coordination, and administrative processes in fast-paced, highly regulated environments. Proven ability to manage multiple priorities while maintaining accuracy, confidentiality, and exceptional organizational standards. Skilled in timekeeping administration, attendance tracking, scheduling coordination, data entry, reporting, document management, and process compliance. Demonstrated success supporting supervisors, managers, and cross-functional teams through effective communication, record management, operational reporting, and problem resolution. Experienced in coordinating employee schedules, maintaining confidential personnel information, processing administrative transactions, monitoring performance data, and ensuring adherence to company policies and labor requirements. Highly proficient in Microsoft Office Suite, SAP systems, and administrative support functions, with a strong ability to analyze information, manage sensitive data, and meet critical deadlines. Recognized for professionalism, adaptability, attention to detail, and a customer-focused approach. Bilingual in English and Spanish with an Administrative Assistance certification and a commitment to supporting operational excellence across Distribution Control Operations.

Jennifer Reyna

Dedicated customer service professional with extensive experience in coordinating service requests and enhancing team collaboration. Skilled in communication and problem-solving, effectively adapting to dynamic environments. Committed to delivering reliable support and ensuring operational efficiency with a client-focused approach.

Kirk Horner

Detail-oriented professional with extensive experience in customer service and team leadership. Known for exceptional problem resolution skills and fostering a collaborative workplace. Committed to driving customer satisfaction and operational efficiency.

SUSAN SANDATE

Achieved high productivity in customer service through proactive problem resolution and support.,Cultivated strong customer relationships by leveraging communication and active listening skills.,Delivered exceptional service outcomes by adapting to diverse client needs and challenges. Highly driven sales associate.

Quentin Sanders

Dedicated Customer Service Team Lead with expertise in conflict resolution, escalation handling, and performance monitoring, driving high-quality customer experiences.

TACARLYA DAVIS

Assisted customers with inquiries and provided support to enhance their experience.,Contributed to positive interactions by addressing customer needs promptly.

Cara Parrish

Customer service specialist with extensive experience in medical claims and insurance billing. Successfully resolved patient inquiries to enhance satisfaction, conducted insurance verifications, and maintained compliance with regulations. Collaborated with healthcare teams to streamline processes and improve operational efficiency, ensuring high-quality patient care.

Dawn Hoffman

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.