Hire Top Lead Customer Service Representative

Cheryl Pedro

Dedicated Shift Lead Customer Service Associate with 3+ years in customer service and retail management. Providing excellent customer service in high-volume store environment. Skilled in team supervision, effective communication, and problem resolution.

Heather 'Goldie' Akoury

Organized and detail-oriented professional with extensive experience providing comprehensive guest care. Possesses excellent interpersonal and communication skills, as well as a strong understanding of professional software applications.

Allison Morris

Reliable hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Organized and results-driven, with a friendly attitude and excellent problem-solving skills.

LESLIE HERNANDEZ

Hardworking and knowledgeable professional well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

April Swafford

Results-driven Customer Service Lead with over 4 years of experience in team building and training. Skilled in resolving complex customer issues and fostering strong relationships, committed to delivering exceptional service and driving team success.

Leah Mimnaugh

Customer service lead with proven experience leading high-performing teams through structured coaching and documentation. Skilled in active listening, issue resolution, and conflict de-escalation. Maintains professionalism and positive customer outcomes in high-stress environments.

DESIRAE DIAZ

Detail-oriented professional with 5+ years of experience in customer relations, administrative coordination, data management, and stakeholder support, including extensive experience within USAA. Holds a Master of Arts in Industrial/Organizational Psychology with a strong interest in Talent Acquisition and the employee lifecycle. Experienced in managing confidential information, coordinating time-sensitive processes, maintaining accurate records, and delivering high-quality stakeholder experiences in fast-paced environments.

Edgar Ramirez

Accomplished bilingual customer service specialist recognized for fostering a positive team culture through collaboration and effective communication. Ready to leverage experience and insights to elevate customer service standards and drive business success!