Hire Top Lead Customer Service Representative

Lupe Montoya

Patient Access Specialist streamlining registration, eligibility review, and authorization support and completing 101+ coverage checks per week for high-volume ambulatory care. Strengthens the patient access process by catching coverage issues early, correcting 31+ pre-visit registration or insurance issues per month, and keeping pre-visit work aligned with clinic needs. Communicates clearly with families and care teams to reduce delays before appointments.

Tenaya Fleming

Seasoned Customer Service / Branch Manager with deep understanding of customer relations and service operations. Strong problem-solving, leadership, and communication skills honed through management roles in diverse business settings. Proven track record in developing effective strategies that improve customer satisfaction rates and foster loyalty. Succeeded in transforming customer service departments into efficient, success-driven teams contributing to company growth.

Alison McGlinchey

Healthcare Professional experienced in patient care and education. Delivered high-quality support through critical thinking and effective communication, ensuring compliance with health standards and fostering team collaboration. Senior Customer Service Representative Lead with expertise in managing and mentoring teams, achieving significant improvements in customer satisfaction through efficient issue resolution and relationship building. Front End Cashier with hands-on experience in payment processing and customer service, demonstrating strong attention to detail and organizational skills.

Christopher Bachmann

Experienced Senior Driver with 28 years in package handling and delivery logistics. Skilled in route coordination and safety compliance, ensuring timely deliveries while maintaining trust and satisfaction among customers.

Gail Epps

Dynamic customer service professional with extensive experience at Aetna Health Insurance, excelling in Medicare knowledge and customer relationship management. Proven ability to enhance client satisfaction through effective communication and data analysis. Recognized for delivering exceptional support and fostering positive patient experiences in fast-paced environments.

Rosemary Crisp

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

Shasha Moore

Dynamic shift manager with expertise in customer service and team leadership. Proven ability to enhance operational efficiency and drive revenue growth while ensuring exceptional customer experiences.

Holly Johnson

Dynamic food service professional with a strong work ethic and proven leadership at Wisconsin Veterans Home. Expert in safe food handling and sanitation standards, consistently enhancing service efficiency and customer satisfaction. Recognized for training staff and implementing process improvements, fostering a collaborative team environment while maintaining high-quality meal preparation.