Hire Top Lead Customer Service Representative

COLLEEN PITA

Customer service and scheduling specialist with a background in front-desk support, high call volume handling, appointment coordination, and accurate documentation. Calm, professional communication, patient issue resolution, and HIPAA-compliant recordkeeping support smooth service in remote or office-based client support roles.

Jordan Buiso

Healthcare customer service leader with a record of improving member experience through team development, workforce management, and quality improvement. Oversees staffing, performance management, onboarding, and SOP updates while partnering with Operations, IT, and Compliance to improve efficiency and service delivery. Recognized for driving high-performing teams and maintaining strong regulatory standards.

Johanna Colon

Reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments to complete orders while coordinating shipments and coordinating timely deliveries. Well-organized, proactive and detail-oriented.

Elizabeth Tovar

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Marlon Wright

Visionary leader committed to enhancing Envoy's performance through strategic development of the Senior Management Team. Strengthening direct report leadership drives operational excellence, elevates customer experience, and fortifies financial stability within the American Airlines Group. Focus on leadership development paves the way for long-term success.

Syrranna Johnson

Customer service professional with a background in patient support, front desk operations, and client relations. Handles phone inquiries, schedules appointments, coordinates referrals, verifies insurance details, and maintains accurate records while supporting a calm and organized patient experience. Known for clear communication, conflict resolution, and dependable service under pressure.

Julia Hannah

Customer-focused leader with strengths in communication, team supervision, and process improvement across service and insurance roles. Adds value through escalated complaint resolution, accurate account review, policy and procedure updates, and steady support for staff handling customer questions, billing issues, and service coordination.

Brent Dawkins

Professional Service Representative experienced in on-site support and customer relations. Delivered operational efficiency through troubleshooting and technical assistance while fostering team collaboration to achieve results. Adaptable to changing environments, consistently provided reliable and organized service and support.