Hire Top Lead Customer Service Representative

Lashawnda Gissendanner

Medical office professional with HIPAA-compliant handling of customer inquiries, accurate data entry, and payment processing. Manages prior authorizations, appointment scheduling, and benefit verification. Performs EOB review and claims processing. Experienced with Epic, eClinicalWorks, Cerner, Allscripts, and Praxis.

Phillip Gaitan

Dynamic professional with a strong background in mental health customer service, equipped with expertise in problem-solving and conflict resolution. Aiming to leverage skills in training and mentoring to contribute to a customer-centered organization.

Rowan Dean-Burton

Dedicated Customer Care Representative with expertise in crisis communication and patient inquiry handling. Proven track record in managing accurate patient records and maintaining strong customer relationships.

Justine Uribe

Results-driven Customer Service Team Lead experienced in client relationship building, team training, and conflict resolution. Enhanced customer satisfaction and operational efficiency through strong interpersonal skills and effective problem resolution. Supported a positive culture for a team of representatives while driving employee and customer success.

ANGEL PADILLA

Remote customer service professional supporting high-volume accounts, onboarding, and retention with clear, empathetic communication. Handles complex questions, accurate digital documentation, and state regulatory requirements while maintaining strong data integrity and customer trust.

Crystal Haynes

Enthusiastic Senior Customer Service Representative with more than 20 years of customer service and order management experience. Adds value to business by providing outstanding customer service, engaging customers and building relationships. Willing to relocate: Anywhere Diligent Customer Service Representative with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Yesenia Martinez

Customer service lead offering 20+ years of experience in optical order management, prescription support, and escalation management. Delivers accurate payment reconciliation and strong CRM-driven service workflows. Coaches teams to achieve consistent customer service results.

Tomasa Ortega

Hardworking and reliable front counter cashier with strong ability in interpersonal communication and efficiency. Offering positive attitude, punctuality and Dispute resolutions. Highly organized, proactive and punctual with team-oriented mentality.