Customer Service ManagerMaterial HandlerSales SpecialistSecondary TeacherFacilitator
Miller Fabrication SolutionsDomtarLowe's Home ImprovementPunxsutawney Christian SchoolSt Marys School District
Clarion University
Reynoldsville, PA
Experienced with leading customer service teams to ensure top-notch customer satisfaction. Utilizes strategic planning and process improvements to boost efficiency. Track record of developing team capabilities and resolving customer issues effectively.
Lead Client Care RepresentativeFront Desk AssociateLaboratory TechnicianVeterinarian Technician AssistantWarehouse WorkerDepartment managerExecutive AdminServerFloor ManagerBarista
Fond Memories Pet Cemetery & CrematoriumMassage EnvyBeyond Engineering and Testing, LLCFar West Veterinary ClinicAustin Homebrew SupplySprouts Farmers MarketOn The Mark WeatherP.F. Chang'sGreen Vegetarian CuisineStarbucks
Houston Community College
Austin, TX
Experienced customer service professional with a unique and creative approach. Demonstrated expertise in delivering exceptional service to diverse clientele over 10+ years. Proven ability to think outside the box and find innovative solutions to meet customer needs. Committed to providing personalized experiences that leave a lasting impression.
With over 30 years of experience, I consistently provide excellent customer service both internally and externally. My expertise includes over 20 years of using SAP, where I created COAs, handle invoicing, manage certificate of origins, inventory, deliveries, and order entry. I also utilize Sales Force and provide input to IT on creating features and options for the program at Chr. Hansen. Proficient in using the WASP inventory database. Extensive knowledge in shipping, including domestic, export, and dangerous goods. Well-versed in using Microsoft Word, Excel, Outlook, Teams, and various other software systems. Over 30 years of experience shipping via FedEx and utilizing their Ship Manager software for booking international and domestic outbound freight. Outstanding work ethic, reliable, and detail-oriented. Built positive customer relationships both internally and externally on a domestic and global scale. Appreciated for jovial nature, outgoing personality, open-mindedness, and respect for others. Always willing to help co-workers. Excel at multitasking and thrive in high-stress situations. Ability to work independently and consistently deliver results. Focused professional knowledge allows me to devise innovative solutions for diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building skills coupled with critical thinking abilities. Determined and decisive nature ensures success in any endeavor.
TOP SKILLS
Customer serviceShipment coordinationSales supportSap userInvoicing and shipping documentation
Patient Service RepresentativeMedical ReceptionistSupport Activities InstructorReceptionist
RadNetSouthern Medical SuitesGood Shepherd ServicesLucky Star Broker
StepfulIrmo High School
Williamstown, US
Medical Receptionist with over two decades of experience in healthcare administration, recognized for exceptional patient relations and bilingual communication. Demonstrates expertise in blood collection, patient intake, and coordinating medical office operations, resulting in improved efficiency and patient satisfaction. Committed to fostering a welcoming environment and enhancing patient experiences through meticulous attention to detail and collaboration with medical staff and insurance providers.
TOP SKILLS
Phlebotomy, blood collection, venipuncture, capillary collection, injections, immunizations, patient intake, scheduling, patient relations, bilingual communication, medical billing, insurance verification, chart management, ehr systems, multi-tasking, documentation, hipaa compliance, confidentiality, customer service, problem solving, time management.Appointment schedulingPatient confidentialityPatient intakePayment collection
Customer Service SpecialistMember Services ManagerAsset Protection ManagerHuman Resources ManagerCustomer Service ManagerFront Line SupervisorMember Services Team MemberCashier
Massey Services Pest PreventionBJ's Wholesale Club Inc.
Merritt Island High School
Cocoa, FL
Dynamic leader and motivated team player with extensive experience at BJ's Wholesale Club Inc., skilled in cash management and fostering positive customer relationships. Excelled in roles requiring the ability to handle high-volume transactions and resolve customer issues efficiently. Achieved significant improvements in customer satisfaction and team productivity, demonstrating a natural leadership ability and a customer-oriented approach.
TOP SKILLS
Proficient in cash managementTrusted key holderNatural leaderMotivated team playerCustomer-oriented
Experienced Customer Service Associate with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs. Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
TOP SKILLS
Administrative and office supportData entryAppointment schedulingOrder fulfillmentMs office proficiency
Lead Patient Service RepresentativeLead Patient Service RepresentativePatient Service RepresentativePatient Service RepresentativeFront Desk ReceptionistCustomer Service Cashier
Cooper Care AllianceJefferson HealthInternal Medicine Associates Of Southern New JerseyFamily Practice Associates At WashingtonLowe's Home Improvement
Rowan UniversityCamden County College
Williamstown, NJ
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
TOP SKILLS
Enthusiastic and friendlyMultitasking and organizationConflict resolution techniquesHipaa complianceCustomer support
IT, Dispatcher, Customer Service, and LoaderComputer Graphics and Presentations DesignerCoding and Music TeacherMusic and Computer TeacherMAP yearbook coordinator, designer, and photographerMarketing, Photographer, and Special ProjectsMusic Teacher
Willow Run Foods, Inc.Digital InspirationsSyracuse Academy of Science Charter SchoolPoughkeepsie City School DistrictJuilliardBinghamton Youth Symphony OrchestraWindsor Central School
Le Moyne College
Kirkwood, NY
Work Experience Expert Operator experienced in server monitoring, troubleshooting and technical support. Installs updates, checks permissions and verifies operational details. Detail-oriented and systematic with organized approach and positive attitude.
TOP SKILLS
Data entryDispatch software and proceduresStress toleranceCustomer relationsComplex coding methods
