Hire Top Lead Customer Service Representative

Sherry Howard

Dynamic customer service professional with extensive experience at Cox Communications, recognized for enhancing customer satisfaction and retention through effective problem-solving and CRM software proficiency. Proven ability to train staff and implement upselling strategies, driving sales and fostering a positive customer experience. Composed under pressure, consistently delivering results. Professional customer service specialist prepared for this role. Experienced in fostering customer loyalty and resolving concerns efficiently. Strong team collaborator, reliable, and adaptable to changing needs. Skilled in communication, problem-solving, and conflict resolution with results-driven mindset.

CAROLYN K. SMITH

Technical Operations Professional experienced in telecommunications, network, and field-systems environments. Achieved results in crew management, technician development, and quality assurance through effective coordination and complex diagnostics. Focused on risk management, physical security, and cybersecurity to enhance overall security posture and ensure regulatory compliance.

CHRISTINA DUENAS

Healthcare expert with a strong background in patient advocacy, service delivery, and therapeutic techniques. Proficient in coordinating care, managing patient inquiries, and providing emotional support to enhance patient satisfaction and well-being. Committed to continuous improvement through education and collaboration within healthcare teams.

Ruth Kelley

I am a detail-oriented professional offering expertise in both medical and nonmedical backgrounds, including sales, customer service and medical transcribing.

Nancy Markham

Dynamic and results-oriented customer service professional with over 15 years of experience delivering exceptional support across diverse industries. Recognized for expertise in building rapport, efficiently resolving issues, and consistently exceeding customer expectations. Proven ability to manage high-volume inquiries while maintaining a positive attitude and ensuring customer satisfaction. Eager to embrace a full-time role that presents professional challenges, leveraging strong interpersonal skills, effective time management, and problem-solving capabilities to drive team success and achieve organizational goals.

Leonora Saunders

Results-driven Supervisor with over 16 years of expertise in Healthcare Management, Global Logistics, and Human Resources. Proven track record in Ancillary Care Review, Authorization, Staffing, and Call Center Operations, with previous insurance licensing across 16 states. Strong foundation in Workers' Compensation and commitment to advancing patient wellness through effective logistical strategies.

Liana Foy

Healthcare professional with extensive experience at SleepWorks, specializing in patient service and insurance verification. Achieved high patient satisfaction ratings while ensuring strict HIPAA compliance. Demonstrated skills in multitasking and quality assurance, effectively coordinating appointments and enhancing patient care through strong communication and leadership.

Whitney Miller

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.