Hire Top Lead Customer Service Representative

Cynthia Carroll

Experienced Auto Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 9 years of experience and willingness to take on any challenge.

STEPHANIE MORONEY

Customer service professional committed to excellence and results. Extensive background in managing high-performing teams and driving customer satisfaction. Known for collaborative leadership and adaptability in dynamic environments. Proficient in conflict resolution and process improvement. Experienced with leading customer service teams to achieve high standards. Utilizes expertise in problem-solving and team development to enhance service quality. Track record of implementing process improvements and fostering collaborative environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer service professional with proven track record in team leadership and performance management. Known for strong focus on collaboration and achieving results, adapting to changing needs with ease. Expertise in conflict resolution and team training, ensuring high levels of customer satisfaction and team efficiency.

Angela Judd

Focused individual successful at multi-tasking who excels at uncovering client needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals. Used to wearing many hats as a creative professional with over 10 years experience.

LaSonya Phillips

Calm Customer Service role with over 15+ years of experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs in high-volume call center environments. Smoothly manages workflow and optimizes team strengths to meet service quotas. Service-oriented Customer Support Representative with 3+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Gretchen McFadden

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

DEVIKA DEBBIE BHEECHAM

Strategic leader with 20+ years of experience driving operational excellence across customer service, healthcare, and education sectors. Expert in leading cross-functional teams, managing programs, and aligning operations to organizational growth. Strong background in CRM systems, budgeting, compliance, and client success. Proven record in launching, scaling, and optimizing service-driven organizations.

Ellen Yurco

Dynamic professional with extensive experience in customer service and medical coding, notably at Walmart and Med Receivables. Proven ability to enhance customer loyalty through exceptional service and effective complaint resolution. Skilled in cash handling and adaptable in high-pressure environments, consistently achieving timely reimbursements and maintaining compliance with industry standards.

Teyannaprincess Wells

Results-driven professional with extensive experience in member services and customer support. Proficient in account verification and navigating complex insurance systems, providing effective solutions that enhance member experience and streamline claims processing. Detail-oriented professional with a strong background in health insurance and customer relationship management. Skilled in navigating online member portals and addressing inquiries, contributing to enhanced member experience and efficient claims processing.