Hire Top Lead Customer Service Representative

Maria Hairston

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Shannon Myers

Experienced professional with 18 years of tenure at Tidewater Skincare and Forefront. Joined as a Medical Assistant in 2003 and traveled between all six offices, demonstrating flexibility and dedication. Promoted to head nurse five years ago, successfully assisting in managing patient care. Recently transitioned to a PSR role at Forefront Dermatology in May 2021, showcasing a proven track record of issue resolution, customer satisfaction, and operational improvements. Proficient in Nextgen, phreesia and EMA systems, dedicated to continuous learning and growth. Skilled in scheduling appointments, collecting patient demographics and insurance information, verifying coverage, and providing exceptional patient care. Capable of independently handling provider check-ins, check-outs, calls, faxes, medical records, and payments. Strong communication and organizational skills. Diligent PSR with proven history of enhancing patient satisfaction through effective communication and problem-solving. Successfully streamlined appointment scheduling processes, ensuring smooth operations. Demonstrated strengths in patient interaction and administrative tasks.

Juanita Beasley

Customer Service Coordinator with more than 19 years of experience in the transportation industry with Ryder Transportation Services with exceptional people skills. Desires a challenging role as a manager. Adept at multitasking in fast-paced environments to solve customer problems by developing and implementing successful solutions based on business requirements and customer needs. Looking to grow professionally alongside an expanding team. Efficient at resolving customer concerns quickly to maximize satisfaction. Well-versed in operational standards and best practices in the transportation industry. Hardworking, disciplined and reliable with demonstrated record of success. Successful CSC with 19 + years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Jennifer Orris

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Christine Richter

Competent Accounts Receivable Specialist and Customer Service Representative bringing 20 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Proficient in customer services best practices.

LEAH SMITH

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Beatriz Cuacuas

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

KEVIN MCCANTS

Results-focused Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Multi-tasking, adaptable and safety oriented well-known for creating positive working environments where employees can thrive and succeed. Detailed oriented and extremely knowledgeable to effectively and efficiently facilitate deadlines. Pursuing a new role where hard work and dedication will be highly valued.