Hire Top Lead Customer Service Representative

Lana Copeland

Customer Service Professional with 16+ years of experience improving patient and client interactions through precise scheduling, records management, and daily data entry. Drives faster appointment resolution and higher satisfaction by coordinating with clinical and operations teams and maintaining regulatory-compliant records. Seeks to apply strong problem-solving and EMR familiarity to enhance service delivery. As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Francine Gill

Experienced Executive Assistant provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Christina Mercadel

Detail-oriented professional with strong customer support skills and a focus on problem resolution. Expertise in training clients and staff, driving operational efficiency, and ensuring compliance. Committed to enhancing organizational processes and building client satisfaction.

Tina Colbert

Customer Service Lead experienced in addressing and resolving customer issues effectively. Achieved positive outcomes through strong team collaboration and effective communication. Reliable and adaptable, contributing valuable problem-solving skills.

Benito Mendoza

Experienced technician with a solid foundation in equipment installation and maintenance. Recognized for efficient project coordination and technical analysis, leading to improvements in service quality and reliability. Ready to leverage expertise for impactful contributions in a field service role.

Azucena Barbery

Highly motivated Logistics Specialist experienced in SAP, ERP and TMS platforms. Background includes work with private fleet shippers and carriers. Qualified Customer Service with 20 years in fast-paced environment. Personable and professional under pressure. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Luke Hofmann

Results-oriented Account Manager with a strong background in project oversight and contract negotiation, generating over $1 million in sales. Expertise in CRM systems and delivering impactful presentations to diverse clients. Focused on enhancing customer experiences and aligning with organizational goals through effective communication and strategic collaboration.

Athena M. Gibaszek

Dynamic human resources professional with proven expertise in talent acquisition, employee relations, and compliance. Detail-oriented HR Assistant with a robust understanding of office administration and essential HR operations, demonstrating a strong commitment to customer service and data accuracy. Recognized for exceptional teamwork and adaptability, consistently driving impactful results in conflict resolution, onboarding, and HR software utilization while recommending actionable improvements aligned with industry best practices. Equipped with strong problem-solving abilities and excellent communication skills, poised to tackle new challenges and contribute to team success in achieving organizational objectives.