Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical office.. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. 20+ years experience in high level support roles, organized and professional.
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PROFESSIONAL SUMMARY CUSTOMER SERVICE REPRESENTATIVE II/BILLING COODINATOR III Customer Service Representative with over 15 years of experience bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
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A personable transformational leader with over 11 years of operations management experience, focused on building and maintaining high performing teams, developing leaders, and empowering others to achieve their potential. Dedicated to problem-solving and streamlining operations to decrease costs and improve efficiency.
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Customer Service Representative bringing an upbeat and happy demeanor. Experience in the pet food and supply industry. True love of animals and their well being.
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Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions. Astute Call Center professional, delivering polished communication skills and great listening skills along with excellent multi-tasking skills and de-escalation skills learned from being trained in service excellence and from real life skills acquired through on the job experience. I'm self-motivated and true team player.
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Service-focused CER bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software with expertise in related roles.
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Dedicated Customer Service Lead with proven expertise in training development, complaint resolution, and quality assurance. A team player poised in all situations. Constantly exceeds performance goals through effective communication and problem-solving skills. Committed to simultaneously handling customer and associate needs. Focused on increasing team performance by defining and clarifying goals, responsibilities and roles.
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Personable and dedicated Customer Service Representative with extensive experience in enrollment seeks position as Financial Aid Coach. Solid team player with upbeat, positive attitude and proven skills in establishing rapport. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
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