Member Service Representative and Loan OfficerLoan OfficerLead Bank Teller
Southern Teachers and Parents Federal Credit UnionMidSouth BankJPMorgan Chase
L. E. Fletcher Technical Community College
Thibodaux, Louisiana
Results-driven professional with over 20 years in banking, team leadership, and regulatory compliance. Skilled in building relationships, safeguarding confidential information, and enhancing operational efficiency through effective onboarding and training. Recently earned an Associate of Science in Business Administration, demonstrating a commitment to Human Resources and ongoing professional development.
TOP SKILLS
Loan regulationsTransaction processingCustomer serviceDocumentation managementHr support
Patient Service RepresentativeTax AssemblerAccounting ClerkAccounting Specialist II/BookkeeperAccounting Finance TechCollections SpecialistEHR Support SpecialistAdministrative Assistant (Remote) / Debt Collections - Medical Front and Back OfficeHIM/HIPAA SpecialistAccounts Payable / Office Support ClerkBusiness Office AssistantPatient Registration Lead
Premier Surgery CenterSorrenDataman Agency - Colorado Springs UtilitiesHumane Society/Add StaffCity Of Colo Springs/Add Staff Temp AgencyColorado Springs Orthopedic GroupFamily Care CenterOffice of PsychiatryUCHealthCenter for CorderaAudiology/Hearing CenterPatient Registration
Community College of AuroraOverland High School
Colorado Springs
Healthcare Support Professional experienced in managing patient interactions and administrative tasks. Delivered exceptional customer service through strong collaboration and adaptability to changing needs. Contributed to team goals by focusing on scheduling, patient communication, and problem-solving to enhance patient satisfaction.
TOP SKILLS
Patient schedulingData entry proficiencyHipaa complianceMedical billingHealth record management
Customer Service RepresentativeCustomer Service RepresentativeStudent Proctor
CitibankAloricaMesa Community College
Maricopa Community Colleges, Mesa Community College
Tucson, AZ
Dynamic customer service professional with expertise in active listening and de-escalation skills. Recognized for addressing customer concerns empathetically, leading to increased satisfaction and loyalty. Ready to leverage experience to enhance service quality.
TOP SKILLS
Customer serviceCall center experienceClient serviceCrm expertiseData entry
Veterans service representativeArmy Recruiter /Station Commander
Veterans AdministrationU.S Army
McKendree, UniversityMiami University
Bowling Green
Poised [Job Title] with experience in service coordination and support. Growing up with Blind parents this job would be ideal. I am an Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices.
As an Veterans service representative, Authorizer, Serve as the primary authorizer for unusually complex claims, including terminations and disallowed benefits. Provide second-signature approval on high-level administrative decisions to ensure technical accuracy and completeness. Analyze and decide on complex military service claims - such as character of discharge, presumed death, line-of-duty determinations, and fraud. Review decisions prepared by Veterans Service Representatives (VSRs), ensuring clarity, thoroughness, and empathetic wording. Clearly explain final complex decisions to Veterans via mail, phone, or in-person. Draft Statements of the Case (SOC) for authorization appeals and guide Veterans through post-decision processes. Accurately enter adjudication data in electronic systems, generate award notifications, and issue benefits payment decisions. Review incoming case documentation, perform routing or take action as appropriate on mail evidence. Maintained a quality score of over 90% every year, while working or the Veterans Administration and exceeded the standard every year as an Authorizer.
TOP SKILLS
Great time managementPlanning and evaluatingCollected and used statistical dataProblem solvingSet goals/planned events
Customer Service RepresentativeCashierCashier/Lead Customer Service Representative
K N G FashionCitgo Gas StationBlues City Gerenal Store
Strayer University
Memphis, TN
Dedicated Customer Service Representative experienced in complaint handling and active listening. Enhanced customer satisfaction and team efficiency through effective management of high-stress situations. Contributed to increased team performance by training new staff and improving processes, while resolving complex inquiries.
Member Service RepresentativeRetail Team MemberLandscaping Crew MemberDishwasherAircraft Detailer
Navy Federal Credit UnionTargetBrightView LandscapesRed LobsterJefferson City Flying Service
Jefferson City High School
Jacksonville, Florida
Customer-focused professional with over 10 years of experience in retail, financial services, landscaping, and hospitality. Proven ability to build positive customer relationships, resolve concerns efficiently, and provide excellent service in fast-paced environments. Skilled in communication, time management, problem-solving, and teamwork. Committed to creating positive customer experiences and contributing to organizational success.
Knowledgeable representative with proven background in enhancing member satisfaction and addressing concerns promptly. Possesses valuable experience in managing member inquiries and resolving issues efficiently. Demonstrated ability in effective communication and problem-solving to support team goals.
TOP SKILLS
Membership engagementCustomer service excellenceCustomer relationship buildingProblem resolutionTime management
Customer Service RepresentativeBar Manager / Training & Onboarding CoordinatorEnglish TutorSales Department Coordinator
IntegonCervecería InsurgentePrivateCuchara Diseño
Instituto Tecnológico De TijuanaPreparatoria Federal Lázaro Cárdenas
Ciudad De México
Organized and detail-focused professional with extensive experience in department coordination within fast-paced, people-centric environments. Delivers operational efficiency through effective collaboration and adaptability to changing requirements. Strong communicator and leader, committed to driving results and enhancing team performance.
TOP SKILLS
Crm managementCalendar coordinationDocument controlOnboarding and trainingTraining documentation
Detail-oriented project coordinator with extensive experience in managing production schedules and enhancing customer service. Proven success in fostering collaboration and ensuring timely project delivery.
