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Hire Top Call Center Representative

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Principal Office Assistant - Call CenterPrincipal Office Assistant - Central RecordsPrincipal Office Assistant - Nursing DepartmentAdministrative Assistant for Temp AgenciesSenior Administrative Secretary
Suffolk County Community CollegeHW Staffing/Robert Half/Express Employment Prof.Brookhaven National Laboratory
Mount Ida Junior College
Middle Island, NY

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

TOP SKILLS

Time managementMultitasking capabilitiesAttention to detailEffective communicationOrganizational skills
Call Center Supervisor
Woodbridge Home Solutions (Renovo Partners)
Army National Guard
Garland, TX

Dynamic Call Center Supervisor at Woodbridge Home Solutions, skilled in quality assurance and coaching. Enhanced team performance through effective mentoring and process improvements, achieving high service levels. Fostered a collaborative environment, resolving escalated issues and motivating staff to excel, while ensuring operational efficiency and customer satisfaction. Skilled call center professional with proven track record of driving team performance and delivering results. Excels in fostering strong team collaboration, adapting to changing needs, and ensuring customer satisfaction. Adept at managing high-volume environments, resolving complex issues, and implementing effective strategies. Known for reliability, leadership, and focus on achieving targets.

TOP SKILLS

Quality assuranceCall monitoringCoaching and mentoringStaff motivationCustomer service focus
Licensed Call Center Supervisor, RNEmergency Room Registered NurseLicensed Team LeadLicensed Healthcare Communicator
Ashfield HealthcareLehigh Valley Hospital And Health Network
Community College of Philadelphia
Easton, PA

Results-driven Call Center Manager focused on developing and leading exceptional call center teams. Motivational leader with a strong record of success in the field.

TOP SKILLS

AclsPalsCenMscnSane
Contact Center RepresentativeManagers AssistantHuman Services Assistant
TD BankIntroducing VickyVineland Developmental Center
Millville High School
Millville

Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

TOP SKILLS

Resolving issuesLegendary customer serviceComplaint resolutionCalm disposition
Customer Service Call Center SpecialistAdministrative Assistant
General Electric CompanyFirst Interstate Bank
Univ SD And Univ NE
Rapid City, SD

Results-driven customer service specialist with a proven track record in resolving inquiries and exceeding satisfaction goals. Known for strong problem-solving abilities and empathetic communication, consistently recognized as a top performer.

TOP SKILLS

Well developed customer service skills with ability to communicate well, with all types of customers.Ability to satisfy customers with problem solving skills to resolve issues.Proven track record dealing with numerous company contracted clients to get their work done, to build rapport.Expert typist including data entry
Customer Service Representative- Call CenterCustomer Service Representative- Call CenterCustomer Service Representative
Penn Medicine: University of Pennsylvania Health System21st Century Health & BenefitsIndependence Blue Cross
Widener University
Philadelphia, PA

Dynamic Customer Service Representative with a proven track record at Penn Medicine, excelling in client support and effective listening. Achieved a 99% accuracy rate in documentation while resolving complex issues with empathy. Strong problem-solving skills and a commitment to enhancing customer satisfaction through proactive communication and detailed follow-up.

TOP SKILLS

Client supportEffective listeningProblem-solving skillsData entry
Contact Center RepresentativeFront Desk ReceptionistFront Desk Receptionist
UPMCTristate OrthopaedicNorth Hills Podiatry
Pittsburgh Technical College
Pittsburgh, PA

Achieved notable first call resolution rates at UPMC by leveraging exceptional customer service and problem-solving skills. Excelled in managing high call volumes and navigating CRM software with precision, demonstrating superior workload management. Actively contributed to team meetings, enhancing collective efficiency and customer satisfaction.

TOP SKILLS

Complaint resolutionWorkload managementCrm softwareCustomer service
Medical Center RepresentativePremier Nutrition Call CenterEnvironmental ServicesSales Support SpecialistProvisioning SpecialistSales Support SpecialistDirect Sales ClerkCustomer Service Representative
Premier Physicians NetworkCox BuildingMiami Valley Hospital NorthTime Warner Cable/Spectrum
Wright State University
Englewood, OH

I have extensive Customer Service experience, While processing customer orders, collection of payments and scheduling I addressed customers in a professional and friendly manner.

TOP SKILLS

Organizational skillsResource allocationRegulatory complianceMultitasking
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