Hire Top Call Center Representative

JUANITA WILLIAMS

Ambitious Collection Rep with more than 15 Plus years of experience in debt collection and collections processing. Successful in following up on past due accounts and recouping unpaid balances. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt.

JACQUELYN ODEGARD

Customer-focused Appointment Center Representative with 10+ years of experience in high-volume call environments, scheduling coordination, and customer service excellence. Proven ability to manage 600+ weekly calls, reduce scheduling errors, and improve patient satisfaction and retention. Highly skilled in communication, active listening, and cross-department collaboration. Passionate about supporting community-based services and delivering efficient, compassionate service, particularly in healthcare and public-facing organizations.

Tina Bedard Peña

Hardworking and passionate individual who has knowledge of Veridian loan products with strong customer and member skills looking forward to a loan advisor position and eager to help team achieve company goals.

Ivelisse Reynoso

Experienced in leading and directing call center operations with more than 75 employees. Disciplined manager with 8 years of tolling experience.

DONNA E. FRANKLIN

Compassionate Call Agent with documented strengths in building customer relationships. Caring and kind with focus on providing effective solutions to complex problems. Eager to provide superlative results for customers and employers alike.

Thaddius Coleman

Diligent call center professional with proven track record in managing call center operations efficiently. Skilled in enhancing team performance and streamlining processes to ensure customer satisfaction. Demonstrated ability to lead teams through effective communication and strategic planning.

Brent Braxton

Dynamic sales professional with a proven track record at Ivos International, adept in telemarketing and building customer relationships. Excelled in B2B development and inbound sales, achieving significant sales goals through expert product knowledge and strategic solution selling. Skilled in documentation and performance metrics, consistently exceeding team goals by fostering client rapport and engagement. Customer-focused Inbound Call Center Representative with verbal communication and active listening skills. Achieves set goals by aggressively cross-selling and referring customers to services and sales campaigns. Experienced in processing complex transactions and performing extensive research to resolve customer inquiries.

Tanisha Christian-Jackson

At Kaiser Permanente, for the past 27 years I have enhanced call center productivity by streamlining operations and prioritizing tasks, leveraging my problem-solving and time management skills. I have had the pleasure of training over 63 employees. 4 of which have successfully transitioned into management. As an experienced trainer, I developed resources and programs that significantly improved new hire performance, demonstrating a commitment to excellence and a detail-oriented approach.