Hire Top Call Center Representative

Shardia Feggins

Dedicated professional with 20 years of diverse experience, including compliance with health and safety standards, seeking a role as a Certified Medical Assistant. Possesses a Medical certificate in Medical Assisting from CET-Chicago, underscoring clinical experience. Proven track record in regulatory compliance, inventory management, and delivering high-quality customer service. Focused on improving call center times and quality of service with data-driven and hands-on approach. Attentive to customer behaviors and preferences and knowledgeable about teaching representatives to maintain good control and enhance customer satisfaction. Good recordkeeping and report writing abilities.

Lisa Rivera

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every patient a positive and memorable experience.

Lashunda Gates

Accomplished Call Center Specialist and Associate Team Leader with a proven track record at Fort Wayne Housing Authority and H&R Block. Expert in customer service and problem-solving, enhancing client satisfaction and loyalty through effective resolution of complaints and fostering strong relationships. Demonstrates exceptional organizational skills and a commitment to excellence, significantly improving team efficiency and collaboration. Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Motivated Customer Service Representative offering valuable contributions in all facets of administrative activities derived from diverse, 20-year background. Recognized for exemplary time management, organization, prioritization and work ethic.

Jewel C. Smart

Visionary and results-oriented healthcare operations executive with over 10 years of leadership experience in call center management, patient advocacy, insurance verification, and revenue cycle operations. Proven success in scaling service delivery, streamlining processes, and driving high-impact operational outcomes across complex healthcare environments. Adept in regulatory compliance, performance management, and strategic planning, with hands-on expertise in EHR systems including Epic, Cerner, NextGen, and MODMED. Passionate about leading high-performing teams and fostering a patient-first culture that supports organizational excellence.

MICHELLE BALLEW

Customer service professional skilled in managing high-volume calls and resolving conflicts. Proven track record in enhancing patient retention and experiences through strategic problem-solving and effective communication in fast-paced environments.

Tamika Able

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Teressa Jones

Adept at managing high-stakes situations, demonstrated through a successful tenure at City Of Apopka, where emergency management and problem-solving skills were honed. Expert in utilizing dispatch software and delivering superior customer support, significantly enhancing client satisfaction and operational efficiency. Proven ability to prioritize tasks and maintain composure under pressure, ensuring seamless operations across diverse roles.

Sherri Johnson

Over 30 years experience in sales and consulting of health care products. Proven experience in sales and leadership with emphasis on exceeding objectives and key results aligned with corporate growth opportunities.