Hire Top Call Center Representative

Kelly A. Larca

Comprehensive experience in corporate level management specializing in office operations, including staff management and supportive supervision of staff, training, scheduling, payroll, human resources, accounts receivable/payable, bookkeeping, recognized as a results-oriented and solution-focused individual. Areas of strength include: EPIC training Human Resources/Benefits Knowledge of HMOs, Medicare HHM and Med soft billing systems Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Lorraine Barrucco

17+ years experience as a call center professional with commitment to excellence and operational efficiency. Known for driving team collaboration and delivering results in dynamic environments. Expert in process optimization and employee development, ensuring smooth operations and high customer satisfaction.

CHRISTOPHER MCCARTY

Experienced call center professional prepared to lead operations and drive success. Strong focus on fostering team collaboration and achieving results. Skilled in managing staff, optimizing processes, and ensuring customer satisfaction. Dependable, adaptable, and ready to meet changing needs.

Tania Bankston

PROFESSIONAL SUMMARY Accomplished and certified Pharmacy Technician/ Customer service representative of 16 years, with a proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high quality assurance and control standards when filling prescriptions, and administering customer service. A driven individual who is dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet targets. Well organized, self-motivated, and knowledgeable about successful strategies for managing tasks.

STEPHANIE MORONEY

Customer service professional committed to excellence and results. Extensive background in managing high-performing teams and driving customer satisfaction. Known for collaborative leadership and adaptability in dynamic environments. Proficient in conflict resolution and process improvement. Experienced with leading customer service teams to achieve high standards. Utilizes expertise in problem-solving and team development to enhance service quality. Track record of implementing process improvements and fostering collaborative environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer service professional with proven track record in team leadership and performance management. Known for strong focus on collaboration and achieving results, adapting to changing needs with ease. Expertise in conflict resolution and team training, ensuring high levels of customer satisfaction and team efficiency.

Teresa Sevilla

Personable and dedicated Customer Service Representative with extensive experience in Call Center industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Malesha Jones

Self-motivated, passionate, and collaborative IT professional offering over 10 years proficiency in troubleshooting, customer support, analytical skills, and problem-solving experience for delivering outstanding solutions and driving results. Background in technical roles with recent education in Computer Programming, Information Systems IT Project Management, and Scrum. Currently seeking to leverage a valuable blend of skills within an organization that shares the same drive and passion for technology.

Dyshaun Mitchell

Experienced customer service professional with a strong desire to transition into a management role. Proven ability to build meaningful connections with clients, fostering trust and loyalty. Highly self-motivated, with a track record of delivering exceptional service through effective communication and proficient computer skills. Seeking an opportunity to leverage expertise in customer service and leadership to drive organizational success.