As a dynamic Lead Technician with a proven track record at RestorEaze, I'm ready to take the next step in advancing my career. Successfully managed team performance while implementing innovative technologies and techniques, enhancing operational efficiency. Recognized for exceptional customer communication and meticulous documentation, ensuring high-quality service, proper billing and client satisfaction in challenging environments. Helpful professional commended as a valuable team player with expertise in Water, Fire and Smoke and Mold Restoration as well as Crime Scene Cleanup, Lead Testing and Removal, Odor Control and Content Processing. Ready to bring 4 years of relevant work experience to a new position in the restoration industry in New Hampshire and Vermont. While I have no hands on experience using Xactimate, I'm familiar with the line items used in job scopes in the restoration industry. I am also only 1 certification away from achieving Master Water Restorer (AMRT) and 1 certification away from achieving Master Fire and Smoke Restorer (UFT or CCT) with the IICRC. I am incredibly open to further education and training to become the best fit possible.
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