Hire Top Representative

Roseann Francoeur

Patient service and behavioral health professional with experience supporting medication access, appointment scheduling, and provider communication. Brings strong documentation skills, phone support, and a steady approach to helping patients navigate medical and mental health services.

JEFFREY GRIFFIN

Dedicated professional with extensive experience in customer service and sales. Proven ability to lead teams with a positive attitude while fostering collaboration. Committed to maintaining high customer satisfaction to drive repeat business. Results-oriented with a strong focus on building lasting relationships and guiding teams to success.

Nancy Limon

Dedicated customer service representative with a strong focus on resolving complex issues, enhancing service practices, and ensuring customer satisfaction through effective communication and attention to detail.

Tina Colbert

Customer Service Lead experienced in addressing and resolving customer issues effectively. Achieved positive outcomes through strong team collaboration and effective communication. Reliable and adaptable, contributing valuable problem-solving skills.

Nayra Algarin

Insurance Sales / Customer Service Representative with 18 years of experience providing exceptional customer support in the insurance industry. Highly skilled in policy management, claims processing, and effectively addressing client inquires. Strong communication skills and problem solving abilities. Dedicated to consistently meeting and exceeding customer expectations. Demonstrated ability to work collaboratively in a fast paced environment, ensuring client satisfaction and retention.

DERICK YEE

Retired Navy Veteran with a Secret Security Clearance, leveraging over 28+ years of leadership in operations management. Achievements include overseeing programs with 1,090 personnel and managing budgets of $9.5 million, resulting in substantial cost savings and enhanced compliance with regulatory standards across the aerospace and defense sectors.

Julie Clark

Experienced professional skilled in client needs assessments, establishing and completing targeted goals and effective communication. Proven ability to develop individualized supervision plans and collaborate with community services to enhance client support.

Wesley Vinson

Lead Customer Service Representative experienced in balancing customer needs with company objectives. Built loyalty and long-term relationships with customers while achieving individual sales goals through effective team coordination and productivity enhancement programs. Coached and mentored new employees in service delivery, telephone etiquette, and conflict resolution.