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Customer Service RepresentativeBranch Manager/Senior Customer Success ManagerCare Provider/Case Manager InternVolunteer Basketball CoachCashier/Customer Service Representative
Centene CorporationTeam Legal Inc.In Home Supportive ServicesCity of LancasterSuperior Groceries
High Desert Medical College
Rosamond, CA

Seasoned Customer Service / Branch Manager with deep understanding of customer relations and service operations. Strong problem-solving, leadership, and communication skills honed through management roles in diverse business settings. Proven track record in developing effective strategies that improve customer satisfaction rates and foster loyalty. Succeeded in transforming customer service departments into efficient, success-driven teams contributing to company growth.

TOP SKILLS

AccountingAppointment schedulingBilling and codingWorkflow managementProject management
In House Sales Representative / T.O.In House VIP TeamMarketing & Sales DirectorSales ExecutiveSales ExecutiveSales Executive
Wyndham Vacation OwnershipWestgate ResortsRoyal Holiday ClubVistana ResortClub Cala Palmas Del Mar
Kirkwood Community CollegeInter American University of Puerto Rico
Cocoa Beach, FL

Dynamic sales professional with proven skills in customer engagement, market analysis, and strategic promotional strategies. Successfully enhanced team performance and customer satisfaction through innovative solutions.

TOP SKILLS

Sales presentations and customer engagementMarket analysis and budget managementPromotional strategies and relationship managementProduct sales and service knowledgeClosing techniques
Service Representative/ Senior Driver (Class A)
Sentman Distributors
C. Milton WrightHarford Community College
Elkton, MD

Experienced Senior Driver with 28 years in package handling and delivery logistics. Skilled in route coordination and safety compliance, ensuring timely deliveries while maintaining trust and satisfaction among customers.

TOP SKILLS

Logistics coordinationRoute coordinationDelivery documentationFleet managementSafety compliance
CSR - Customer Service RepresentativeCare ConciergePatient SitterCustomer Service AssociatePatient Care TechnicianCertified Central Sterile TechHousekeepingCustomer Service Representative
Aetna health insuranceCvs pharmacyErlanger Health SystemHomeServe USALifetouch National Photography
Chattanooga State Community College
Chattanooga, Usa

Dynamic customer service professional with extensive experience at Aetna Health Insurance, excelling in Medicare knowledge and customer relationship management. Proven ability to enhance client satisfaction through effective communication and data analysis. Recognized for delivering exceptional support and fostering positive patient experiences in fast-paced environments.

TOP SKILLS

Customer servicePatient supportMedicare knowledgeClaims managementInsurance processing
Liaison Representative - Pay Grade NH3 - 0301Senior Operations ManagerBattle Staff Sr. NCO
CPE STRI - 40 Hrs. Week / $127,331.00 SalaryDefense Industry ContractorUS Army
Defense Acquisition UniversityColumbia Southern University
Temple, TX

Dynamic Government Liaison Representative and Sr. Operations Manager with extensive experience with Defense Industry Contracts and Contractors, adept in program management and strategic project planning. Proven track record in modernizing procedures, enhancing efficiency, and achieving significant cost savings. Skilled in employee relations and effective conflict resolution, fostering collaboration across diverse teams to meet organizational goals.

TOP SKILLS

Government processes and protocolsContracting negotiation and complianceCac card trusted agentInventory managementRisk management
Customer Service RepresentativeCardiac Monitor TechnicianPersonal BankerUniversal Banker IITeller-BankerTeller/BankerCustomer Service Representative/Manager
Centennial BankTampa General HospitalValley BankCadence BankCenterState BankBrank Banking and TrustPublix Supermarket
Clearwater High School
Spring Hill, FL

Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.

TOP SKILLS

Client relationsAccount managementSales negotiationsTeam collaborationRelationship development
Inbound Contacts Representative 2 (full Time)Inbound Contact Service Representative 1Insurance Reimbursement SpecialistSales Fulfillment CoordinatorAce Pilot AssistantCustomer Service RepresentativeClient Service ProfessionalCrew Leader AssistantStay at Home MomCustomer Service RepresenttaiveCertified Nursing Assistant
HumanaCareMetx, LLC-BethesdaTaylor CompanyIHC Health SolutionsH&R BlockUS Census BureauHome MomBlue Cross Blue Shield of IL, MT, NM, OK & TXLexington Healthcare
Rasmussen CollegeRock Valley College
Rockford, IL

Achieved measurable improvements in customer service and claims processing by effectively training staff and facilitating member inquiries. Leveraged comprehensive knowledge of Medicare and Medicaid systems to uphold compliance and enhance operational efficiency, significantly improving member satisfaction.

TOP SKILLS

Claims processingHealthcare complianceHipaa complianceCms guidelines knowledgeMicrosoft office applications
Vice President of Sales | On-Air Brand RepresentativeSenior Account ManagerAccount Manager
Bellapierre CosmeticsSweis, Inc.
Heald College
Calabasas, CA

Award-winning beauty industry sales executive with 30+ years of experience driving revenue growth for prestige beauty brands through strategic retail partnerships, business development, merchandising, education, and brand execution. Proven ability to grow multimillion-dollar territories, develop high-performing retailer relationships, execute successful product launches, lead in-store education, and increase market share. Extensive experience collaborating with retailers, merchandising teams, operations, marketing, and executive leadership to deliver exceptional business results. Passionate about building brands consumers love while creating outstanding retail experiences.

TOP SKILLS

Specialty beauty retailBusiness developmentProduct launchesRetail educationRelationship management
People search illustration
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