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Decision Review Officer/Rating Quality Review Specialist / GS-13Rating Veterans Service Representative (RVSR) / GS-12Supervisory Veterans Service Representative / GS-12/ GS-13Rating Veterans Service Representative (RVSR) / GS-12Veterans Service Representative / GS-11
Department of Veterans Affairs
Northeastern State UniversityMuskogee High School
Muskogee, OK

Decision Review Officer/Rating Quality Review Specialist leads monthly quality reviews of DRO and RVSR decisions to measure rating accuracy, document errors, and support performance standards, including assessment of examination compliance. Translates review findings into trend reporting, training guidance, and corrective actions for complex claims work. Strengthens adjudication quality through in-process case analysis, detailed rationale, and documentation that supports unfavorable findings. Created training courses for station wide training classes in areas identified as error trends. Assisted in mandated new hire training classes and performed second-signature mentor reviews.

TOP SKILLS

Quality reviews including indepth review of dbq compliance and proper evaluation assessment training delivery including assessment and requirements of dbq compliance communication with peer, first line supervisors, high level management data analysis of quality error trends workload management of self and others policy interpretation from policy and procedures staff, quality assurance, pa&i, court cases, and established regulations process improvement to provide more accurate decisions managed performance standards of subordinate employees case management of self and subordinate employees staff coaching including giving advice, counseling, and instructing employees on work and administrative matters strategic planning for station goals and employee alignment workforce planning of team members to improve production and quality while meeting station goals root cause analysis to identify and implement strategies to continually improve quality, including review of dbq's. continuous improvement of training and work process methods to improve efficency and accuracy
Federal Law Enforcement Officer-RetiredInformation Systems Technician
FEDERAL BUREAU OF PRISONSUNITED STATES NAVY
UNIVERSITY OF MARYLAND
Lumberton, Texas

Accomplished Federal Law Enforcement Officer with 25 years at the Federal Bureau of Prisons, excelling in leadership and crisis management. Proven expertise in firearms instruction and conflict resolution, consistently upholding federal regulations. Demonstrated integrity and adaptability, enhancing safety and security through proactive problem-solving and effective communication.

TOP SKILLS

Safety & securityFirearms instructionDisturbance controlIncident reportingEmergency response
Nuclear Security OfficerPublic Works SupervisorLandscape Foreman
Dominion EnergyCity Of HopewellCoastal Maintenance Services, LLC
Kempsville High SchoolTidewater Community College
Waverly, VA

Strategic leader in nuclear security, public works management, and heavy equipment operations. Maintained safety and security standards while coordinating with public agencies and leading teams. Demonstrated organizational and problem-solving skills drive project success and enhance team performance.

TOP SKILLS

Security system monitoringThreat assessmentIncident responseAccess control managementEmergency preparedness
Security OfficerVillage Council MemberCaptainAdult Probation/Parole OfficerPolice Captain
Ohio Industrial CommissionVillage Of FredericktownKnox County Sheriffs OfficeKnox County Common Pleas CourtMount Vernon Police Department
John Glenn College of Public AffairsNorth Central CollegeNorth Central State CollegeJohnstown Monroe High School
Fredericktown, OH

Accomplished public safety professional with leadership experience in law enforcement, adult probation, and security operations. Skilled in supervising diverse teams, managing complex caseloads, and directing patrol activities to enhance community safety. Expertise in report preparation, collaboration with courts and agencies, and strategic financial management, ensuring effective operations and documentation.

TOP SKILLS

Risk assessment and managementCourt testimonyReport writingSupervision planningCriminal justice and law enforcement
Contracting OfficerMunitions Flight Chief (E-9)Line Manager
Department of the InteriorIdaho Air National GuardJabil Circuit
Ashford UniversityEastern Oregon University
Payette, ID

Supply chain professional with extensive experience in procurement lifecycle management, including supplier identification, negotiation, and performance monitoring. Strengths include cost evaluation, risk mitigation, and process improvement, ensuring alignment of supplier deliverables with organizational goals and enhancing operational readiness and efficiency.

TOP SKILLS

Sourcing and procurementSupplier identificationRfi managementRfq managementContract negotiation
Correction OfficerSecurity OfficerCorrection Officer / Promotion Correctional Sergeant
Bucks County Correctional FacilityMerakeyPhiladelphia Dept. of Prisons
Kensington High School
Huntingdon Valley, PA

Seasoned, resourceful Correctional Officer familiar with problem-solving and crisis-management techniques necessary to effectively navigate prison environment. Detailed supervision for day-to-day inmate interactions, including recreation, leisure and work-site activity. Safety-focused dedication with results-oriented planning and protocol establishment to maintain safety for all.

TOP SKILLS

Correctional proceduresInmate oversightInmate observationInmate property storageInmate property cash & personal valuable collections
Corrections OfficerIN-HOME DAYCARE PROVIDERSALES ASSOCIATEHEALTH, SAFETY & ENVIRONMENTAL ASSISTANTCERTIFIED NURSING ASSISTANTASSISTANT TEACHERBARTENDER
Trempealeau County Sheriff's OfficeSELFDOLLAR GENERALPRECISION PIPELINESTRUM AREA HEALTH & REHABILITATIONCREATIVE BEGINNINGS EARLY CHILD CARE CENTERHOG DADDY'S BAR & GRILL
Blair-TaylorChippewa Valley Technical College
Eleva, WI

Corrections professional with experience in inmate supervision, contraband searches, custody checks, and emergency response in a secure jail setting. Known for accurate documentation, safe inmate transports, and consistent use of de-escalation and security procedures to support orderly operations and facility safety.

TOP SKILLS

Inmate supervisionIncident reportingSecurity proceduresEmergency responseIntake processing
Certified Peace OfficerCertified Peace Officer
City of CheyenneCity of Rock Springs
University of Wyoming
Cheyenne, WY

Peace officer with 18 years of experience in public safety and site security. Expertise in safety protocols, weapon handling, and secure operations during high-visibility events. Event planning and risk mitigation based on established security procedures.

TOP SKILLS

Criminal investigationsSwat operationsSurveillance systemsEmergency responseCritical thinking
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