Hire Top Consultant

TIFFANY L. WALKER

Safety-focused airline operations and customer-service professional with 16 years at Southwest Airlines across operations, customer service, ramp, training, and leadership support. Experienced coordinating cross-functional teams, communicating during irregular operations, applying FAA and TSA requirements, and caring for customers in fast-moving environments. Business owner recognized for reliability, empathy, sound judgment, and polished service.

Jodee Rapp

Registered Nurse with extensive healthcare experience in utilization management and clinical operations. Demonstrates leadership in developing efficient workflows, ensuring regulatory compliance, and analyzing performance metrics to drive measurable outcomes. Recognized for fostering collaboration and continuous improvement within fast-paced healthcare environments.

Barry A. Schaefer

Emergency management and public safety leader with extensive experience leading emergency preparedness, crisis communications, stakeholder engagement, and multi-agency incident response across wildfire, public safety, and critical infrastructure environments. Proven ability to monitor, evaluate, and communicate emerging threats; develop operational plans and response procedures; and coordinate with emergency management, fire, law, healthcare, government, and community partners during high-risk incidents. Experienced in ICS/NIMS, EOC operations, Incident Management Team deployments, wildfire response, real-time incident communication, public information, risk assessment, operational readiness and executive-level briefings.

David Ellis

Outgoing Service Consultant highly effective at maintaining smooth and efficient operations while serving customer needs and maximizing quality. Well-coordinated and accuracy-driven leader offering many years of experience in the field.

VICKI PENNINGTON

Revenue cycle management consultant with hands-on experience supporting hospital implementations, system build, and client training. Brings SQL query construction, application support, and data analysis to improve workflow efficiency, resolve help desk issues, and strengthen adoption across patient access and patient accounting teams.

April Haynes

Dynamic Sr. Claims Consultant with expertise in negotiation and risk analysis. Proven track record of resolving claims effectively while mentoring junior staff to enhance team performance.

ERIN OH

Seasoned Curriculum Consultant with strong background in designing and implementing educational programs. Equipped with knowledge in instructional design, curriculum development, and educator training. Demonstrated ability to improve student outcomes through innovative teaching strategies. Contributed to significant improvements in school performance metrics in previous roles.

JENNIFER GIDDENS

Customer-focused professional with experience in personalized care and service delivery. Improved client satisfaction through relationship management and process improvements. Supported business growth through effective strategy execution in sales environments.