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Intelligence Training ConsultantTherapistCorporate Magician / PresenterHospital PerformerSocial Work Intern
Intelligence TrainingMontgomery County Crisis CenterIndependentHealthy HumorWashington DC Veterans Administration
University of Maryland Baltimore School of Social WorkMacalester College
Hyattsville, MD

Experienced role player and intelligence training consultant with extensive experience supporting complex, scenario-based training exercises for U.S. Government and DoD personnel. Skilled in role portrayal, improvisation, interviewing and elicitation, rapport building, scenario development, surveillance support, student evaluation, and adapting quickly in high-pressure environments. More than two decades of professional performance experience, with additional experience in crisis response and behavioral health training.

TOP SKILLS

Role playing & scenario developmentImprovisationIntelligence trainingInterviewing & elicitationRapport building
Founder & Senior SRE ConsultantSenior Site Reliability EngineerSite Reliability EngineerSenior Site Reliability EngineerSite Reliability EngineerSystems Administrator
CARDOSO CLOUD & SRE LTDAStoneEbury BankTembiciTOTVS
UniSociesc
Joinville

Senior SRE Consultant delivers cloud infrastructure architecture for enterprise clients across AWS, GCP, and Terraform, delivering 3–5 environments per year. Designs 2–4 CI/CD pipelines and Kubernetes environments that improve deployment speed, reliability, and operating consistency. Builds 2–3 Prometheus and Grafana monitoring stacks for SLA and SLO compliance while supporting safe releases through Jenkins and GitHub Actions.

TOP SKILLS

AwsGoogle cloud platform (gcp)Ci/cdKubernetesTerraform
Finance Analyst / Trusted Advisor (Consultant)Senior Financial/Accounting AnalystSenior Financial/Accounting AnalystSenior Financial AnalystSenior Accountant (Contract)Senior Financial Analyst (Contract)Senior Financial AnalystSenior Financial Analyst
Boingo WirelessPrime TherapeuticsUnitedHealth GroupBell HelicopterNovartis PharmaceuticalsVarious OrganizationsJCPenneyDefense Industrt
Mercer UniversityJackson State University
Princeton, TX

Managed operating budgets exceeding $300M while delivering executive-ready financial insights that enhance decision-making. Supported financial planning for programs valued at over $1.1B, improving reporting accuracy and operational performance. Strengthened internal controls and streamlined planning processes to drive profitability.

TOP SKILLS

Fp&a and financial modelingBudgeting and forecastingVariance analysisStrategic planningExecutive reporting
Gift Registry ConsultantFine Jewelry AdministrationSales AssociateWedding and Gift ConsultantHR Administrator
Macy'sMacys Department Store
Erasmaus Hall
Lithonia, GA

Detail-oriented Gift Registry Consultant known for strong relationship-building and problem-solving skills. Experienced in managing product offerings and educating clients, committed to elevating customer satisfaction through personalized service.

TOP SKILLS

Gift registry coordinationCustomer relationship managementCustomer experience managementProduct knowledgeIssue resolution
Solutions ConsultantBusiness Development ManagerProject & Proposals CoordinatorEnterprise Accounts Executive
Simpro SoftwareRegenesysMirsons GroupAmerican Express
Massey UniversityThe Open University
North Shore, Auckland

Results-driven technology professional with expertise in customer engagement, onboarding, and account management. Supported customers in navigating technology solutions and driving account growth through strong relationship-building and cross-team collaboration. Leveraged CRM insights to enhance customer outcomes.

TOP SKILLS

Customer needs analysisTechnical consultingOnboarding engagementValue adoptionAccount upselling
Medical Billing Specialist and ConsultantBilling Specialist and Office ManagerMedical Billing SpecialistTrainer
Broad Billing LLCFinish Line WellnessChinese Acupuncture and Herb CenterRaising Canes
DCTCRosemount Senior High School
Savage, MN

Dynamic individual with 16 years of hands-on experience in Medical Billing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability in dynamic environments, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

TOP SKILLS

Strong verbal and written communicationRelationship building and interpersonal skillsPatience, empathy, and active listeningOrganization and time managementAttention to detail
Managing ConsultantSenior Project ManagerSenior Advisor, Project Manager, Clinical IT Manager, and Epic ASAP AnalystED RN, Nursing Informatics and Epic ASAP Lead Analyst
GuidehouseBCForwardImpact AdvisorsProvidence Health
Indiana University, Southeast
Holton

Highly skilled professional with adult and pediatric care experience and a proven ability in change management, team leadership, communication, utilization management, clinical workflow, patient throughput, EHR optimization (Oracle Cerner and Epic), physician relations, critical care nursing, clinical informatics, and Information Technology (IT) solution implementations. Experience to include change management, utilization management, inpatient, HIM, admitting, emergency, trauma, psychiatric, in-home hospice, and state health leadership. Effective communicator who can distill large volumes of highly technical information into usable and understandable knowledge for non-technical audiences. His background is complemented by 35 years of clinical hospital and nursing experience with the past 17 years in clinical IT implementations and optimizations. Skilled in developing new and efficient ways to use information technology that improve patient care and clinical outcomes while supporting revenue capture and end-user satisfaction.

TOP SKILLS

Adaptability and resilienceIndustry expertiseLean six sigmaInformation technologyProblem-solving
Premier customer service consultantAssistant ManagerRestaurant Manager
ATT MobilityCarinos Italian grillPizza Hut
Raton High School
Pueblo, CO

Achieved high productivity in customer service through proactive problem resolution and support.,Cultivated strong customer relationships by leveraging communication and active listening skills.,Delivered exceptional service outcomes by adapting to diverse client needs and challenges. Highly driven sales associate.

TOP SKILLS

Assisted in managing customer relationships to enhance satisfaction.Supported technical troubleshooting to resolve issues efficiently.Utilized customer support software to streamline service processes.Addressed complaints to foster positive customer experiences.Facilitated customer training sessions to improve product knowledge.
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