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Franchise Business ConsultantSupervisorFranchise Owner
The UPS StoreUPSThe UPS Store Inc.
DeVry Istritute of Technology
Independence, MO

Accomplished Franchise Business Consultant at The UPS Store, adept in Business Analysis and Relationship Building, enhanced area NPS score by 11 points through strategic initiatives. Proven track record in boosting profitability and performance, leveraging organizational development and teamwork skills. Expert in driving growth and operational excellence across franchise networks.

TOP SKILLS

Organizational developmentBusiness analysisOperations managementProblem-solving aptitudeContinuous improvement
Business ConsultantFinancial Planning ConsultantSenior Customer Experience ManagerSenior Business Analyst, Operations SupervisorLead Revenue Analyst
Self-Employed/Consulting By BZBNew York Life Insurance CoPitney Bowes
University of Phoenix
Spokane, WA

Perceptive Professional with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Consultant with 10+ years driving successful business processes for technology companies. Dedicated to maximizing impact of key performance metrics to enhance and reduce cost of business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

TOP SKILLS

Process mappingData analysisDetailed documentationBusiness developmentWorkflow analysis
Senior Event and Food Service Business ConsultantBusiness/Entrepreneur MentorChief Operations Officer / Managing PartnerSenior Human Resources ConsultantHuman Resources Generalist & Community Program ManagerHR Generalist / AmeriCorps VISTA Grant Project ManagerFinancial and Technical Recruiter/Account Manager
Taulcoy Enterprises, LLCSCORE Business Chapter of TulsaCCD Enterprises, LLCIndependent Nonprofit & Corporate ClientsDIRECTV, Inc.Big Brothers Big Sisters of OklahomaKey Personnel
Northeastern State UniversityTulsa Community College
Tulsa, OK

Strategic operations and program leader with 20+ years of experience driving entrepreneurship, workforce development, and small business growth. Proven at translating strategic goals into action, building pipelines of food and retail entrepreneurs, and leading high-performing teams across nonprofit, corporate, and startup ecosystems. Skilled in program design, fiscal oversight, and inclusive placemaking that fosters board engagement, data-driven decision-making, and strong community partnerships.

TOP SKILLS

Strategic planning & program developmentEntrepreneurial startup ecosystem buildingFood and beverage service management and consultingInclusive placemaking & community engagementFinancial oversight & budget management
Senior Assistant Vice President-Senior Business Execution ConsultantVP-Lead Speciality Software Engineer-ISO and Swift Regulatory-Wells FargoPrincipal EngineerSenior Mulesoft Programmer Analyst -Bank of AmericaCapital Markets Security Architect -WellsFargoMulesoft Integration Architect-LPL FinancialsSenior Software EngineerSenior Java Programmer Analyst -Bank Of AmericaSoftware ArchitectSenior Software EngineerLead Java SpecialistsPrincipal Software EngineerAssistant Systems EngineerSoftware Engineer
Wells FargoInnova SolutionsOne MainDiversantMarchon PartnersMastech DigitalMastech IncKforce IncAltech StarSungardTata Consultancy ServicesLDSS Technologies
Boston UniversityLucknow University
Indian Land, SC

Resolute and focused Application Business Owner,Business Analyst ,Risk Manager,Technical Project Manager , Architect and Principal Software Developer with over 20+ years of experience excelling at prioritizing, managing, completing multiple tasks simultaneously and following through to achieve project goals. Proficient in liaising with Auditors, Stakeholders and Management Board in presenting the various analysis reports . Expertise in managing change activities and testing the applicability of changes in production environment. Skilled in streamlining operations, identifying & mitigating operational risk across business functions. Exhibited leadership across business functions with expertise in driving improvement methodologies, developing methods & upgrading processes to improve adequacy and effectiveness of Risk Management Processes. Promoting enterprise-level risk management practices and implementing strong risk culture focused on policies and procedures. Excellent verbal, written, and interpersonal communication skills. Ability to navigate through ambiguity and maintain momentum which drives toward results and clarity in uncertain situations. Working knowledge of the audit life cycle, standards, practices and testing strategies. Knowledge of third-party risk management and regulatory compliance; understanding of operational oversight for third party execution and third-party regulations. Knowledge of enterprise risk management framework concepts, including risk identification, risk appetite and strategy, risk related decisions, processes and controls, risk analytics and governance. Strong analytical skills with keen attention to detail with ability to draw conclusions and translate findings. Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions. Proficient with delivering in line with: RCSA Policy and Internal Control Policy, Data Management Policy and Procedures, Regulatory Reporting Governance & Oversight Policy, Records and Information Management Policy, and Information Security Identity and Access Management Domain Policy.

TOP SKILLS

Data analysisRisk analysisChange management controlsDatabase management and reportingProject management
Business Rules Architect - ConsultantBusiness Rules Architect - Associate ConsultantBusiness Rules Engine Architect - Assistant ConsultantRules Engine Developer - Assistant ConsultantIT AnalystAssociate ConsultantSoftware Engineer
Tata Consultancy ServicesMindtreeTavant Technologies
Narsee Monjee Institute of Management StudiesBirla Institute of Technology, MesraDAV, Jawahar Vidya Mandir, Shyamali, RanchiSt. Xavier's School, Doranda
Bournemouth

Experienced FICO Blaze Advisor's Business Rules Architect and Lead Developer at Vitality Health in Bournemouth, UK. Recently migrated all the business rule to Cloud - FICO Decision Modeler Platform. Possessing 18 years of IT expertise, including 10 years in BRMS and 8 years as a Java Web developer, the role at Vitality Health fits nicely with the extensive knowledge gained from experience. A key member of the Clinical Business Rules Team, which manage the business logic and business rules for the Clinical and Healthcare division, have taken ownership of all technical aspects and delivery for Blaze Advisor/Decision Modeler. Have proven track record of successfully delivering end-to-end Rules Engine projects and implementing BRMS in Legacy Transformation projects. Additionally, proficient in using Experian's Strategy Design Studio which was utilized for Retail Loan Origination System in a Bank.

TOP SKILLS

Fico decision modeler- fico blaze advisor in cloudBusiness analysisCustomer facing roleAgile methodologiesJira, confluence
Manager /Business ConsultantDeputy Manager /Business AnalystAssistant Manager / Business AnalystAssistant Manager /Customer Success SpecialistTeam Leader - CRM Operations
PolinsysResbird Technologies Pvt. Ltd. (Amadeus)Go Ibibo Pvt. Ltd.Yatra Online Pvt. Ltd.Interglobe Technologies Pvt. Ltd.
IGNOUUniversity of Delhi
Faridabad, India

Certified Scrum Master and Business Consultant with 15 years of experience applying Agile Scrum Methodology, Business Analysis, Exceptional Planning and Problem-Solving Abilities. Strongly believes in empiricism & lean thinking. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

TOP SKILLS

Scrum masterBusiness analysisStakeholder managementProcess improvementEmpiricism & lean
Business ConsultantPracticum/Internship I & II
Self-Employed Business ConsultantEmpathyHQ (formerly Alliance Child & Family Solutions)
Walden UniversityFairleigh Dickinson UniversityStockton State University
Colleyville, TX

Master of Science in Clinical Mental Health Counseling graduate. Completed clinical practicum and internship providing therapy to individuals, couples, families, teens, and groups in hybrid (in-person and telehealth) settings. Trained in evidence-based modalities, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Solution-Focused Therapy, Motivational Interviewing, Rational Emotive Behavior Therapy (REBT), and Person-Centered Therapy. Experienced working with diverse populations affected by trauma, domestic violence, homelessness, human trafficking, and mental health conditions such as anxiety, depression, OCD, and borderline personality disorder. Skilled in crisis intervention, child protective services (CPS) collaboration, case conceptualization, treatment planning, and clinical diagnosis using the DSM-5. Proficient in electronic clinical documentation and mental health note structures (SOAP, DAP), as well as administration of basic counseling assessments. Strong group facilitation skills; led therapeutic art workshops for clients at a local homeless shelter, promoting self-expression and emotional healing. Compassionate and collaborative communicator with a proven ability to build rapport and foster trust with clients, colleagues, and interdisciplinary teams across clinical and community-based settings. Extensive background in healthcare and insurance consulting, with specialized expertise in life, disability, and health insurance policies, HIPAA compliance, and business operations. Deeply committed to lifelong learning, multicultural competence, trauma-informed care, and ethical standards in counseling practice. Languages: Fluent in English and Indian Dialects (Hindi/Gujarati)

TOP SKILLS

Presentation skillsBusiness analysisBusiness planningStaff mentoringMultitasking and organization
Business ConsultantQuality AssuranceCase SpecialistExecutive Administrative AssistantEmployment SpecialistSales Account ExecutiveCollections Administrator
Wells Fargo Bank, N.A.Pacific University OregonAlternative Services, OR INCComcast
University of Phoenix
Cornelius, OR

Proactive Business Analyst with 15 years’ experience in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills within financial services, administrative support, and sales. Communicative and collaborative with proven history of improving business operations to support corporate initiative and provide a better customer experience.

TOP SKILLS

Presentation skillsRoot cause analysisProcess improvementsMs excel, powerpoint, word, outlook, teamsRegulatory compliance
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