Senior Business Execution ConsultantSenior Business Execution ConsultantOperations SpecialistSenior Escalations RepresentativeSenior Fraud and Claims Operations SpecialistLoan Document SpecialistLoan Servicing SpecialistLoan Closer
Wells Fargo CR COE AnalyticsWells Fargo Customer Excellence Data & AnalyticsWells Fargo Enterprise Complaints and RemediationWells Fargo ExecutiveWells Fargo ATM/Debit Card ClaimsWells Fargo Home Equity FulfillmentWells Fargo Real Estate Tax ServicesWachovia, a Wells Fargo Company
Christiansburg, VA
Highly-motivated employee known for leading change initiates, problem solving skills, and troubleshooting escalations through leading support functions within operational frameworks. Strong work ethic, adaptability, and exceptional interpersonal skills within all levels of an organization. Superior learning agility; able to rapidly assimilate information from a new business area to provide leadership and subject matter expertise for initiatives.
TOP SKILLS
16 years combined business execution, implementation, and strategic planning work experience with 13 years service and going at wells fargo.Ability to partner, develop relationships, and collaborate with a diverse group of shareholders including individuals from senior leadership, operations, risk, audit, legal, and regulatory partners to gain commitment to accomplish business goals.Working knowledge of customer remediation's policies, procedures, and processes since introduction in june 2022.Provide leadership in process improvements, implementations, quality assurance, analytical and problem-solving skills, and efficiencies.Work effectively in a virtual environment where key partners are in various time zones and locations.
