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Business ConsultantBusiness Development LeadCUSTOMER SERVICE AGENT (B2B)RESTAURANT SUPERVISOR (À LA CARTE)OWNER & MANAGER – FULL SERVICE RESTAURANTSHIFT SUPERVISOR / WAITERRECEPTIONIST (FRONT DESK)HEAD WAITER / BARTENDER
AmmenuShali OyElnour OyHOK-ElantoCairo DeliHilton Helsinki AirportKahramana HotelDomina Coral Bay Resort
E.C.C
Vantaa, 6A

Dynamic, customer-focused professional with over 15 years of international experience in customer service and hospitality across Egypt and Finland. Expertise includes luxury hotel management, fine dining, B2B customer service, operations coordination, and team supervision, thriving in diverse, multicultural environments. Recognized for a composed demeanor and empathetic approach in client interactions, emphasizing that exceptional service stems from active listening and thoughtful problem-solving. Results-driven business consultant with a proven track record in strategic initiatives, skilled at analyzing processes to identify growth opportunities while fostering collaboration and adapting to evolving business landscapes. Business consultant with track record of driving strategic initiatives and delivering impactful solutions. Adept at analyzing business processes, identifying growth opportunities, and implementing effective strategies. Strong focus on team collaboration and achieving results, with flexible approach to dynamic business environments. Skilled in project management, data analysis, and stakeholder engagement. Known for reliability and adapting to changing needs. Experienced with strategic planning, financial analysis, and stakeholder engagement. Utilizes analytical skills to drive business growth and efficiency. Track record of providing actionable insights and facilitating organizational improvements. Results-driven business professional known for delivering impactful consulting services. Adept at identifying business needs and implementing tailored strategies. Renowned for fostering team collaboration and adapting to evolving business environments.

TOP SKILLS

Strong public speaking abilitiesStrategic business analysisEffective business planningStaff guidanceCustomer service leadership
Business Readiness ConsultantMember SpecialistRetention Specialist
Australian UnityPrimus Telecommunications
St Aloysius College
Moorabbin

I am self-motivated, confident, target driven person with over 13 years of contact centre experience in customer service, retention and sales and 3 years in process improvement and management. My strengths are and ,not limited to, paying attention to detail, resilience to working under pressure, customer focused, problem-solving skills, friendly and team player. I am a quick learner and enjoy learning new systems and technology to help improve my skillset. I am always looking for opportunities to get better at my job and never shy away from asking for help when I need it

TOP SKILLS

Analytical thinkingDetail-oriented approachLeadership and team developmentClient engagementIssue resolution
Business Service ConsultantSupervisorTelesales RepresentativeSales Representative/Customer ServiceSupervisorCashier & Floor AssociateCrew MemberAssistant
Comcast BusinessComcastNexgen WirelessUnited Parcel ServiceKohl'sBurger KingS & D Financial Services
Becker College
Manchester, NH

Successful sales business professional with demonstrated track record consulting. Exceptional program, team and project manager. Skilled at mentoring staff, integrating ideas and customizing approaches to support specific means and goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TOP SKILLS

Business processConsultingB2b salesSalesCash register
Claims Business Consultant - Commercial LinesNYLL SpecialistField Consultant, Commercial Claims NYLLE&S Claims Specialist IIICommercial Claims Rep II & IIIClaims Spec IIAdjuster IIWork Comp/PIP
Nationwide Insurance CompanyJames River InsuranceNationwideAllstateSentry InsuranceCitizens Insurance
Baker CollegeMichigan State University
Willow Spring

Results-oriented professional with over 20 years of experience in complex claims, customer service, and workflow prioritization. Proven ability to enhance operational efficiency and deliver exceptional client satisfaction in high-pressure environments. Seeking to leverage extensive skills and knowledge in the Consultant, Commercial Casualty Complex Loss role to contribute to strategic initiatives and drive successful outcomes. Committed to fostering collaborative relationships and delivering tailored solutions that meet client needs.

TOP SKILLS

Claims business consultantNyll specialistNy adjacent property damage specialistInvestigationNegotiation
Independent Business ConsultantAccount ExecutiveBusiness Development ManagerSenior Territory ManagerRegional Account ManagerTerritory ManagerNational Account Manager
Self-EmployedHumanaPurafil (Filtration Group Company)Ormco (Danaher Corporation)Hu-Friedy ManufacturingAxis SybronEndo (Danaher Corporation)PayNet, Inc.
Northern Illinois University

Dynamic business consultant with a proven track record of success, driving growth and exceeding sales targets. Expertise in business development and consultative sales, leveraging financial analysis to optimize client profitability. Adept at building strong relationships and delivering impactful presentations, resulting in enhanced operational efficiency and revenue generation.

TOP SKILLS

Business development and growth strategyConsultative salesTerritory and account managementPipeline management and forecastingContract negotiation
BUSINESS DEVELOPMENT CONSULTANTSENIOR PRODUCTION MANAGERSENIOR PRODUCTION MANAGER/DIRECTOR OF PRODUCTIONSENIOR IMPORT PRODUCTION MANAGERIMPORT PRODUCTION MANAGER/COSTING MANAGERCOUNTRY MANAGER
IMPULSE TRADINGRLOOM DESIGN CORPCOLLECTIVE CONCEPTSONE WORLD APPARELSUBLITEX INC.GLOBAL EXPORTS INT’L SOURCING CORP
Polytechnic University of the PhilippinesPhilippine Trade & Training CenterJCPPCMOHR Retail Learning Systems
Los Angeles, CA

Dynamic and results driven Production Manager with 20 years of extensive experience in the apparel manufacturing industry. Proven expertise in Production Management, cost analysis and factory sourcing with strong commitment to delivering high quality products on time and within the budget. Adept at leading cross-functional teams and fostering relationship with key stakeholders to drive operational excellence and achieve organizational goals.

TOP SKILLS

Direct imports proceduresCosting / cost analysisProduction managementFactory sourcing/fabric souringPre-production
Owner/Business ConsultantExecutive DirectorConsultantManager
Brookdale Senior LivingAllstateFox CorporationTIAA-CREF, TIAA, Institutional Retirement Services
Simmons College School of ManagementState University of New York College
Cumming, GA

Executive leader in the retirement and investment management industry. Proven experience in developing strategy and translating strategic vision into actionable results with a focus on growth, retention, operational efficiency, profitability, organizational alignment, and optimizing participant outcomes. Significant experience in developing client relationships and cultivating new business. Extensive expertise in product management and strategic marketing. Substantial experience in managing/leading high performing teams.

TOP SKILLS

Business consulting, strategicBusiness strategies, vendor managementNew business developmentProduct developmentProduct marketing
Business Finance Consultant/Listing PartnerVP, CCB Business Relationship Manager IIIVP, Senior Business Relationship ManagerBusiness Banking ManagerBusiness Banking Credit Analyst
Metafin.bizJP Morgan Chase & CoHSBC USANational Australia Bank
Wharton School, University of Penn CertUniversity of California, BerkeleyHarvard University Extension SchoolUniversity of Melbourne
New York, NY

CONSULTATIVE SALES & PARTNERSHIPS:: BUSINESS FINANCE /TECH A driven, collaborative and customer focused Business Development and Partnerships Manager with a depth of finance experience combined with a zest for technology in business. Passionate about the startup sector as an innovation driver and web3 as a way of improving financial access and inclusion. Possess a strong track record of sales success from effective partnerships, a goal focused approach and strong analytical skills. Have a strong global perspective. Skills include: Effective communication & collaboration Account Management & Client retention Networking, Sales & Consultative solutions Sales pipeline management & CRM Successful External & Internal Partnerships Business banking, Lending, Cash Management, KYC Blockchain: Uses, Currencies & Regulation Crypto currency and trading, IEO listing FX, Trade Finance, Payments & Ecommerce Web/App Development & UX Design CAREER HIGHLIGHTS Customer feedback score of 4.85 out of 5 as Upwork Consultant over 2019, 2020, 2021 and 2022 Consistent portfolio sales growth (108% in 2018, 121% in 2017, 141% in 2016 & 148% in 2014) Award for highest portfolio revenue for region in 2014

TOP SKILLS

Critical thinkingProfessional relationship developmentBusiness developmentPartnership managementStrategic selling
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