I am a conscientious Bookkeeper & Administration Assistant with experience in general bookkeeping, including sales and purchase ledger management, invoice processing and credit control. I am Xero, Sage and Microsoft Suite adept.
I took a hiatus from work to be a stay at home mum from 2016 - 2022, before deciding to take up new roles within my local community, helping to fundraise for causes whilst hosting free for all baby and parent classes, both of which brought great job satisfaction.
Experienced Salesforce Administrator skilled in configuring custom solutions and automating workflows. Proven track record in enhancing user adoption and improving operational efficiency. Certified Salesforce Administrator with a strong background in system integrations and user training. Committed to optimizing Salesforce environments to meet business objectives.
TOP SKILLS
Salesforce administrator certifiedWorkflow automationReport generationCustomer support managementProcess documentation
System Security Administrator (SSA) & Program ManagerManagement Analyst/DATA Act LiaisonInformation Technology Specialist
Department of Housing and Urban Development (HUD)District of Columbia Government
Prince George’s Community College
Waldorf, United States Of America
IT Security and Program Manager with 15+ years of federal government experience leading cybersecurity, compliance, cloud services, and enterprise technology initiatives. Currently serves in multiple leadership roles as a Program Manager, System Security Administrator, and Information System Security Officer (ISSO) at HUD, overseeing identity and access management, security assessments, Authority to Operate (ATO) activities, and enterprise security operations. Proven success managing complex IT programs and application lifecycles from requirements analysis through implementation, modernization, and sustainment while ensuring compliance with federal security, privacy, and risk management frameworks.
As Program Manager for contractor support staff, leads Microsoft 365 cloud operations, ensuring secure, reliable communication, collaboration, and content management services across the organization. Directs the implementation and administration of enterprise application services and collaboration platforms that support mission-critical business functions. Provides oversight for application development, integration, testing, deployment, documentation, and ongoing maintenance of enterprise systems, ensuring operational effectiveness, security compliance, and alignment with organizational objectives.
Skilled at leading cross-functional teams, managing contractor performance, coordinating with internal and external stakeholders, and translating complex technical and cybersecurity requirements into actionable strategies for executive leadership. Recognized for strengthening cybersecurity posture, enhancing operational efficiency, and delivering secure, mission-focused technology solutions that support organizational and national priorities.
TOP SKILLS
System security administrationProject/program managementAgile methodologiesInformation system securityCompliance management
Professional and prepared Oracle database administrator with strong focus on team collaboration and achieving results. Adept in database installation, configuration, and performance tuning. Demonstrates reliability, eagerness to learn, and adaptability to changing needs. Known for robust problem-solving skills, ensuring high availability and security of data systems.
Elmec Equipment Rental LLC / Elmec Equipment Trading LLCAl Amal General Trading LLC
Tripura UniversityMicrosoft Excel, Word, PowerPointUmakanta Academy
Dubai, Uae
To attain a position that allow me to use and improve my skills. Looking forward to take challenging responsibilities to serve the organization & shown my abilities
TOP SKILLS
Supply chain understandingOrder processing expertiseSales cycle understandingPositivity and resilienceSales techniques
Business AdministratorFull Stack DeveloperHead BrewerBrewmasterAssistant Brewmaster
OCWC (Of Course We Can LLP)Allied Container Services Pte LtdPink Blossoms Brewing (Beer Foundry Pte Ltd)Trouble BrewingThe 1925 Brewing Company
General AssemblyRepublic Polytechnic
Singapore
Detail-oriented former Full-Stack Developer and Project Lead transitioning to Software Sales, utilizing a strong technical foundation in building CRMs and web applications. Skilled in connecting with clients to assess needs and translate technology into business value. Focused on delivering customized solutions that align with client objectives and drive business growth.
TOP SKILLS
Technical product demos: gathering business requirements and presenting solutionsClient enablement: onboarding, training, and technical account managementAgile project management: sprint reviews, cross-functional team alignment, and stand-upsEnterprise architecture: crm systems, logistics/supply chain, and system integrationsFrontend libraries: react.js, vue.js, typescript, javascript, html/css, tailwind
Results-driven Salesforce Administrator with 4+ years experience managing, configuring, and optimizing Salesforce platforms. Skilled in user management, automation, data integrity, and reporting. Proven ability to improve business processes and enhance system performance to support organizational goals.
TOP SKILLS
User management & access control, workflow rules & process builder, flow builder automationData management (data loader, import wizard)Reports & dashboards, validation rules & formula fields, apex basics (basic knowledge), crm analyticsSecurity & sharing rules, sandbox management & deployment, integration support (rest/soap apis)Sales force crm, data loader, microsoft excel, jira, confluence, zapier
Contract AdministratorElectricians Mate 2nd ClassExternal Credentialing Specialist IStaffing CoordinatorMedical Records Specialist and Intake Coordinator
INTERCONNECT WIRINGUS NAVYALL STAR RECRUITINGBRANDON HEALTH & REHABILITATIONCONCORD HOME HEALTH
Rhode Island College
Venus
Dependable and detail-oriented professional with experience in contract administration, military operations, and healthcare administration. Experienced in organizing information, coordinating tasks, supporting teams, maintaining accurate records, and communicating with customers and stakeholders. Adaptable, organized, and comfortable working in both independent and team environments. Looking to bring my experience and strong work ethic to a supportive, team-oriented position.
