Advanced Medical Support AssistantHabilitation-Respite-Skill Builder
Health Administration Services, VA Medical CenterArcadia Health Care
Maricopa Community Colleges - Rio Salado Community College
Sun City, AZ
Seeking a position that will allow my compassion and dedication to provide care, with unsurpassed commitment in providing quality care throughout customer service industry or clerical services that will utilize my knowledge, skills and abilities to achieve company goals.
TOP SKILLS
Provide customer service support courteously and respectful, speak clearly with understand of care direction, greet patient and visitors, preregistration updating address information, check in/ or out for appointment schedule, preparing paperwork, resolving patient issues, prescription, and messages, interdependence in order to achieve assignments in pact team clinic and patient care , answer phone promptly and politely with call backs reminders of lab orders, consults , procedures and appointment setting and request , response to my healthy vet request and concerns consistently.Assist and maintain various administrative duties throughout health administration services(has) health care outpatient specialty clinic and internal medicine specialty clinic, and primary care clinic, diamond, gold and emerald clinic, check patient in /or out for appointments, preparing paperwork and faxing and gathering outside information for provider , resolving patient issues, interact to inquiries, as well as to address complaints under time constraints, medication prescription, and messages for providers. eligibility administrative support update annually monetary benefits (means test) income information for health care cost, for medication, and primary co-pay visits, upload registration information in system, dd/214, and pdx data.Perform clerical data duties and office automation using software applications associated with icb insurances card buffer, microsoft outlook e-mail and my healthy vet website, word; excel spreadsheet's, powerpoint, access, vista, computerized patient record system (cprs), window 7/dos, ms word, medical terminology.The medical support assistants (msas) are assigned to the health administration service (has) located in the veterans health administration (vha) phoenix, arizona which includes the facility's outpatient and community based outpatient clinics, and are responsible for performing a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants and other members of the medical facility who provide direct patient care.Msas are considered the chief sources of patient care and patient flow information and are responsible for a range of duties which include interpreting and verifying provider orders in accordance with vha national scheduling directive guidelines. the incumbent in this assignment supports all outpatient clinics (pact, surgical specialty, internal medicine, and integrated clinical services) of the medical center and can be pulled to work in any clinic, due to low staffing or assigned consults from any clinic due to backlog. inpatient msa, which provides coverage for all inpatient wards, intensive care units and community living centers (clc).
