Program Admin Specialist I – Child Support Enforcement Specialist SrAccounts Payable Specialist/Recovery SpecialistSpecial Order Processor/ Accounts Payable SpecialistCustomer Service Representative/Floor ManagerAdministrative and Program Specialist III
Virginia Department of Social ServicesAffinion Group/Traveler’s Advantage ServicesMyOfficeProductsThe Christie Cookie CompanyVirginia Department of Transportation
Northern Virginia Community College
Woodbridge
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
TOP SKILLS
Payment reconciliationCompliance monitoringQuality assessmentFinancial management systems ii (fmsii)Iapecs
Nitte Mahalinga Adyanthaya Institute of Technology
Bangalore
Decisive Program Manager/Delivery Head with expertise in project planning & scope management, activity sequencing, resource management & optimization, budgeting effort & cost estimation, risk analysis, agile implementation, quality management and project monitoring & delivery as per quality & time norms across Automobile, chemical, Insurance & Finance/Banking sector. Delivery Leader; worked on onshore-offshore delivery models, directing the implementation & delivery of large-scale projects (20M-25M USD)/programs for organizations/clients across the globe with focus on achieving top-line & bottom-line results. Track-record of managing projects across application development, maintenance, implementation & migration from legacy systems to cutting-edge technical ones, transitioning projects to Agile and leading digital transformation & process automation. Impressive success in managing FP&A Process Transformation Initiative to Oracle EPM with multiple Tracks and Releases. Anchored proposals (RFPs & RFIs) provided pre-sales, tendering & bidding support; proven capabilities in engaging with clients, top management & stakeholders across target organizations & driving the implementation of cutting-edge technical solutions for clients. Gained international exposure of over 12 years; worked on site in Germany and Japan as a Single Point of Contact to the customer; Account Anchor/Program Manager for multiple accounts. Client-centric professional with skills in understanding client’s requirements and designing a roadmap for further development; setting out delivery standards for various operational areas, implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLAs and business services. Key People Leader with repeated success in guiding sizeable, cross-functional, multi-cultural & multi-geographical teams in devising leading-edge solutions and best practices; groomed the team with technical expertise on various facets as per requirement of the project.
TOP SKILLS
Strategic leadership & planningProject & program management/ governanceDelivery ownership and accountabilityAgile/ scrum methodologiesPre-sales/ revenue growth
Assistant Vice President, Strategy & Sales SupportAssistant Vice President, India COO & StrategyAssistant Vice President, Program Management, COO & Business ManagementAssociate, Global COOAssistant Manager, PresalesPMO Analyst, Business ManagementPMO, Human Resources
TransUnionDBS Bank IndiaCredit SuisseMorgan StanleyDun & BradstreetCapgeminiITC Ltd
University of WalesXavier Institute of ManagementLoreto House
Mumbai
Dynamic banking and strategic leader with over 12 years of global experience across the U.S., Europe, India, and APAC, specializing in Chief of Staff roles, PMO leadership, governance, transformation, and business execution. Proven track record of partnering with CXOs to drive enterprise-wide programs, enhance compliance frameworks, and lead initiatives focused on contract governance and operational optimization. Recognized for delivering impactful results in high-growth and regulated environments through effective management of multi-country workforce transitions and remediation of compliance risks while redesigning contract, vendor, and governance models. Expertise in building high-performing teams and streamlining complex governance processes underscores a commitment to driving value through strategic alignment, operational transparency, and compliance, ensuring a meaningful impact in any organizational setting.
TOP SKILLS
Project & program managementProgram governanceChief of staff & executive supportContract evaluation & streamliningVendor governance
Compassionate Medical Support Assistant with a proven track record at Indian Health Service, excelling in patient communication and electronic health records management. Recognized for enhancing office efficiency and implementing care improvements, while maintaining HIPAA compliance and ensuring accurate patient records. Detail-oriented and a quick problem solver, dedicated to delivering exceptional patient care.
TOP SKILLS
Detail-orientedExam room preparationElectronic health records managementMedical transcriptionHipaa compliance
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul><ul><li>Implemented new talent attraction strategies and reviewed positions profiles to decrease turnover by above 10%.</li><li>Established a continuous review approach of the recruitment and hiring processes and forms in order to increase efficiency and accuracy. Achieved above 90% of store vacancies filled.</li><li>Recommended changes to the performance appraisal program and led changes to improve it.</li><li>Developed improvements to the promotion procedure.</li><li>Coordinated job fairs empowering the recruitment staff.</li><li>Preserved a close bond with the Ministry of Labor regarding disability workers program.</li><li>Generated reports as requested by executive level suite, to monitor employees cases and attrition.</li><li>Set up guidelines for internship program.</li><li>Controlled budget and suppliers to reduce costs according to the company guidelines.</li><li>Supervised and trained recruitment team, made of 9 members.</li></ul><ul><li>Provided support to over twenty store managers nationwide to ensure the success of their teams.</li><li>Monitored and analyzed labor cases.</li><li>Digitalized the exit interview form to achieve computable data and results analysis time reduction by 75%.</li><li>Supervised the execution of employee disciplinary and termination processes ensuring compliance to the Panamanian Labor Law regulations and established company policies.</li><li>Elaborated HR KPIs report on a weekly basis, including the attrition.</li><li>Guided orientation at all levels for 25 stores, distribution center and administration area.</li><li>Prepared internal communications for all the company levels.</li><li>Kept track of immigration status and supplied documents required for the renewals, ensuring immigration compliance at 100%.</li><li>Handled Social Security regarding affiliation issues, in partnership with the Social Security outsourcing, with a resolution of 100% of the cases.</li><li>Led the implementation of control forms for employee changes, personnel requisition and termination process.</li><li>Arranged the acquisition of salary surveys and completed the survey with the company information.</li><li>Principal advisory to HR Direction in regards to employee relations matters.</li><li>Supervised Employee Relations team, made of six members.</li></ul><ul><li>Structured and spearheaded the creation of the Human Resources department: development of policies, procedures and forms for HR and administration area.</li><li>Oversaw the end-to-end recruitment and talent selection cycle.</li><li>Managed the end-to-end employee contractual cycle: from hiring to termination.</li><li>Directed actions to achieve the creation of the company’s first ever Employee Handbook.</li><li>Established the performance appraisal program and the progressive disciplinary processes.</li><li>Trained employees and managers on HR policy and employment law.</li><li>Managed payroll forms used by Tecnasa (payroll outsourcing) and supported other payroll related tasks.</li><li>Kept track of immigration compliance and provided support to expats for their immigration and work permits processes (with attorney’s office guidance).</li><li>Administered along with the brokers the private life and health insurance.</li><li>Generated reports for external audits and management.</li><li>Coordinated events such as Town Hall Meetings, Mother’s Day and Family Day activities, as well as workshops.</li><li>Implemented the Social Security Agency web platform system and the Talentia HRIS.</li><li>Supervised HR team, made of three team members.</li></ul><ul><li>Provided orientation and guide at all organizational levels on policies and procedures: payment claims, punctuality and attendance issues, maternity benefits, job abandonment.</li><li>Executed progressive disciplinary and termination process.</li><li>Reported site’s attrition numbers and causes.</li><li>Oversaw site’s Front Desk staff and facility.</li><li>Executed continuous review of forms and processes of the HR department.</li><li>Took part in the recruitment and selection processes for middle management positions.</li></ul><ul><li>Reviewed and developed job descriptions and org charts.</li><li>Elaborated a new performance evaluation program based on competency model.</li><li>Updated forms and procedures of the ISO quality system and took part of ISO quality audits.</li><li>Collaborated in translation of policies, communications and procedures.</li><li>Participated in the standardization of Human Resources in connection with IT processes.</li><li>Participated in the investigation of fraud cases.</li></ul>
ALORICAACE INTERNATIONAL HARDWARE (DO IT CENTER)OPEN BLUE SEA FARMS PANAMA, S. A.STAR CONTACT, S. DE R. L. (NCO)
truePanama City, Panama
Panama City, Panama
Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills.
TOP SKILLS
Internal communicationDevelopment of leadersBenefits managementAppraisal processes for performanceIntegrity
Assistant Director, Operations and Administrative Support – Residence Life, Campus Culture & Student LifeEvents Coordinator – Commencement, College Ceremonies & Academic EventsAssistant to the Provost – Academic AffairsExecutive Administrative Assistant III – Provost/Vice President for Academic AffairsDivision Administrative Assistant – Social SciencesAdministrative Assistant / Office ManagerSenior BuyerAdministrative Assistant – AccountingAdministrative Assistant – Credit InvestigatorVerification AnalystCredit InvestigatorCustomer Services Sales AssociateCredit InvestigatorContract Administrator
Spring Hill CollegeMarietta City SchoolsCoca-Cola EnterprisesEquifax Information ServicesGeneral ElectricSprint Telecommunications, Inc.Rhodes Corporate CreditNYNEX, Inc.
Spring Hill CollegeNational-Louis UniversitySouthern University A&M College
Powder Springs, GA
Strategic higher education operations professional with expertise in budget oversight and event management. Implemented cost-saving strategies and operational improvements through effective collaboration and system enhancements. Experienced in managing business operations, training staff, and monitoring procedures, with strong skills in inventory control, loss prevention, and vendor negotiation.
TOP SKILLS
Residence life operationsStudent affairs administrationHigher education operationsAcademic operationsHousing administration
Dougherty County School Police DepartmentQuitman County Sheriff's OfficeRandolph County Sheriff's OfficeTerrell County Sheriff's Office
The University of Arizona Global Campus
Baconton
Dedicated law enforcement leader with 28 years of experience seeking the position of Assistant Chief of Police with the Dougherty County School System Police Department. Proven track record in school-based policing, emergency preparedness, and community engagement. Committed to fostering a secure an supportive educational environment by implementing proactive safety measures, mentoring officers, and building strong partnerships with students, staff, and families. Dedicated to upholding the district's mission of meeting the academic and nonacademic needs of its students through rigorous and relevant educational experiences.
TOP SKILLS
CommunicationProblem solvingCoaching and developmentOrganizationActive listening
Virtual Assistant & Online Business SupportBusiness Development & Operations CoordinatorExecutive & Administrative Assistant to Parts Director of Imports PDCFront of House & Operations Supervisor (Part-Time)Executive & Administrative Assistant to Financial DirectorRetail Sales & Customer Service Associate
VA MagnificentHyundai Automotive South AfricaNiche RosebankDracon Contractors (Pty) LtdA la Juliette
UdemySouthern Business SchoolQuest
Kloof
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering 5 years of experience providing quality administrative support to clients.
TOP SKILLS
Business administration: scheduling and coordinationRemote support software proficiencySocial media management toolsOnline course developmentCustomer service
