Hire Top Program Support Assistant

Sharleen Lewis

With a strong background in roles at the municipal government level, I've excelled in assisting the public, fostering collaboration among staff, and ensuring exceptional service delivery. My extensive volunteer work with grassroots organizations worldwide further developed my ability to thrive in challenging team environments. As an English teacher for over two years, I provided cross-cultural support and tutoring, further honing my teamwork and collaboration skills. Pursuing a social work role within a school board perfectly aligns with my career goals, allowing me to showcase and expand upon these capabilities.

Angy Alvarez

Highly adaptable, bilingual (English/Spanish) Healthcare and Customer Support Specialist with a proven track record of handling high-volume operations and complex data environments. Demonstrate strong analytical, problem-solving, and communication skills, with a deep expertise in navigating insurance benefits, verifying eligibility, and ensuring strict HIPAA and data security compliance. Built for fast-paced, high-velocity environments, with documented success managing 60 to 100+ daily calls, de-escalating intense customer grievances, and resolving intricate claims or dental authorization denials through thorough root-cause analysis. A resourceful, fast learner who brings a "Substantially Exceeds Expectations" work ethic, seamlessly mastering new software platforms and collaborating across departments to optimize workflows and deliver an exceptional customer experience

Abigail Canales

Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.

Ruijun Zhang

Encouraging staffs and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

VICTORIA JOHNSON

Empathetic and highly adaptable customer service professional with over 8 years of experience supporting federal agencies, remote clients, and high-volume call center environments. Proven success in delivering exceptional patient and customer experiences via phone, email, and chat, while maintaining compliance with HIPAA and federal regulations. Proficient in CRM tools, SharePoint, and multitasking across multiple systems. Known for attention to detail, problem-solving, and consistently meeting performance goals.

Debra Robino

Organized Lead Administrative Support Assistant known for productive and efficient task completion. Specialize in time management, data entry accuracy, and workflow optimization. Excel in communication, teamwork, and problem-solving to enhance office operations. Ready to leverage skills in fast-paced environments to achieve operational excellence.

ZAYNAB TIJANI

An enthusiastic and skilled individual with a proven track record of 5 years in public-facing roles. Worked individually and as part of a team and have gained experience in planning and executing community-based programs while prioritizing activities and managing time over the course of my academic and professional career. Possess a Master's degree in public health with hands-on experience as a communication and customer service representative, making me confident that my contributions are professionally and academically sound.

Shaniece Riggins

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.