Hire Top Program Support Assistant

HANA MHAY GODITO

Customer-focused professional with extensive experience in client relations and marketing coordination. Skilled in managing client databases and delivering high-quality service to support business operations. Committed to leveraging interpersonal skills and product knowledge to drive sales and enhance customer satisfaction as a Sales Associate.

Cynthia Betancourt

Dedicated Licensed Vocational Nurse experienced in acute care and pediatrics, focused on enhancing patient experiences through effective education and communication. Proven track record in maintaining accurate clinical documentation and adhering to HIPAA guidelines, ensuring comprehensive, patient-centered care that builds trust with patients and their families.

CHRISTINA CARLTON

Experienced Administrative Assistant Clerk and Human Resource Specialist with strong attention to detail and adaptability to shifting mission requirements. Demonstrated problem-solving, communication, and organizational skills while managing administrative tasks with a customer service mindset. Compassionate CYPA Youth Program Assistant specializing in youth engagement and program development, fostering positive environments to encourage youth growth.

Michele Green

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Angy Alvarez

Highly adaptable, bilingual (English/Spanish) Healthcare and Customer Support Specialist with a proven track record of handling high-volume operations and complex data environments. Demonstrate strong analytical, problem-solving, and communication skills, with a deep expertise in navigating insurance benefits, verifying eligibility, and ensuring strict HIPAA and data security compliance. Built for fast-paced, high-velocity environments, with documented success managing 60 to 100+ daily calls, de-escalating intense customer grievances, and resolving intricate claims or dental authorization denials through thorough root-cause analysis. A resourceful, fast learner who brings a "Substantially Exceeds Expectations" work ethic, seamlessly mastering new software platforms and collaborating across departments to optimize workflows and deliver an exceptional customer experience

ERIKA YANG

Program Manager and Professional Counsellor with five years of experience running licensed residential facilities and managing staff in union and non-union environments. Practical background overseeing daily operations, VCH compliance audits, site safety, and crisis intervention. Confident in handling staff training, admissions tracking, and program delivery, looking to bring these operational skills to the Assistant Program Manager role at Options Community Services.

Shenese Washington

Highly skilled administrative professional with strong background in supporting program operations. Adept at managing multiple tasks, ensuring effective communication, and maintaining organization. Known for fostering collaborative team environments and driving results. Possesses excellent skills in scheduling, data management, and problem-solving, offering reliability and adaptability to meet evolving needs.

Shalon Ramsey Singleton

Administrative and Executive Support Professional with experience across operations, recruiting, and HR coordination. Proven ability to support leadership, manage confidential information, coordinate schedules, and improve workflow efficiency. Recognized for exceptional organization, attention to detail, and relationship-centered communication with warmth.