Hire Top Program Support Assistant

Heather Cottrell

A highly organized and accomplished professional who has the ability to multitask effectively in a high-pressure fast- paced working environment. Self-motivated team player who can execute tasks in a timely manner while displaying special attention to details. Strong ability to troubleshoot and problem-solve in fast-paced environments. Seasoned leader and decision maker equipped with the finesse to effectively communicate with a variety of client and personality types. Customer Service (10+ years) Management (10+ years) Multi-Line Phone System (10+ years) HIPAA policies and laws (7 years) Facsimiles (10+ years) Retail Management (8 years) Key Holder (10+ years) Administrative Experience (4 years) Clerical Experience (4 years) Proficient in Microsoft Office Suite Cash handling (10+ years) Inventory control (10+ years) Merchandising (10+ years) Interviewing (6 years) Program administration professional with proven track record of supporting program operations effectively. Known for strong focus on team collaboration and delivering results, adapting seamlessly to changing needs. Expertise in managing schedules, coordinating events, and maintaining program documentation. Offering strong organizational and multitasking abilities and eager to develop within program administrative environment. Brings collaborative spirit and willingness to learn quickly, combined with skills in office software and scheduling. Ready to use and develop organizational and communication skills in [Desired Position] role. Experienced with program administration, emphasizing organizational and communication skills. Uses these skills to manage schedules and resources effectively. Track record of supporting team efforts and delivering consistent results. Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support. Program administration professional with strong organizational and communication skills. Proven ability to manage multiple tasks, coordinate with diverse teams, and adapt to changing priorities. Skilled in scheduling, document management, and process improvement. Reliable team player focused on delivering tangible results and maintaining high standards. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Angela Curtis

Para Professional, Special Education, and Behavior Assistant. 26 Years of experience in Early Childhood and Pre-School through Intermediate Education. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Advanced Level of Behavior Assistant position. Ready to help team achieve company goals.

Deborah Luba

Highly motivated and results-oriented professional with a strong reputation for excellence in managerial roles spanning over 15 years. Recognized for fostering a positive and collaborative team environment, bringing a unique blend of enthusiasm, expertise, and empathy to every role. With a solid background in leadership, merchandising, and customer service, relish the opportunity to inspire others and drive collective success through teamwork and shared goals.

Mindy Martin

Dedicated co-manager of a 24-hour facility with a strong commitment to upholding policies that drive excellence in our work. Passionate about making a positive impact in my field and the population we serve. Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record.

Christa Hicks

Motivated Advanced Medical Support Assistant with 25+ years of experience in the medical field. Skilled at assisting surgeons during surgical procedures, scheduling patient appointments, documenting patient information, and resolving patient issues. In depth knowledge of orthopedic surgery and medical terminology. Great people and communication skills while prioritizing duties through efficient time management.

REGINALD TIMOTHEE

Veteran Network Operations Manager adept at weathering unforeseen issues and unpredictable usage fluctuations. Masterful provider of both preventive measures and disaster recovery efforts. Eager to provide optimal performance during regular operations and immediate resumption of services following any unavoidable downtime.

Jessica Peluszak

Diligent Medical Support Assistant with proven ability to manage patient records and coordinate appointments efficiently. Successfully streamlined administrative processes to enhance healthcare delivery and patient satisfaction. Demonstrated strong communication and organizational skills in medical environments. I started my journey here at the Wilkes-Barre VA Medical Center in June 2023 as a Medical Support Assistant. Detailed to the Compensation and Pension department where I gained experience with coordinating patient appointments and managing 2507 exam requests. Using effective communication to facilitate seamless interactions between patients and healthcare providers. Multitasks and prioritizes workloads with little to no supervision. I compose a monthly 22 day report that is sent to supervisors and others to keep track of the exams here in this department. Veterans that are scheduled with us, veterans that are unable to contact and exams completed by providers but waiting on release. All in attempt to keep our department within the national guideline of 30 days to completion. Proficient in patient interaction and office support tasks. Assisting any caller with information they are seeking or being able to direct them to the appropriate source. I have received 4 I CARE awards within the 16 months of employment here. 3 Certificates for excellence and 1 certificate for commitment. I take pride in my work and the ability to assist veterans with any need or concern they may have. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. I am also an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking next-level opportunity to expand skills while facilitating company growth. Past Professional Summary: I started my journey at Valley Crest Nursing and Rehabilitation as a CNA in August of 2005. The facility has changed ownership twice over the last couple of years and is now known as River View Nursing and Rehabilitation Center. I worked in that field until June of 2020, when I received the promotion as the Staffing Coordinator. Which I stepped down from that November when the Administrative Assistant position opened up. I felt that was a better fit for me. During that time I learned a lot of different skills that are outline in my resume. After giving that almost a year the administration department made some changes and I then decided to remain with the company taking on a new experience. That is the position I hold now as the Resident Transportation Driver. While working in this position I have had the opportunity to learn a whole new set of skills. Including the scheduler/administrative assistant job and its duties. Which was not required of me, but found myself having to fill in on occasion over the last year and half. Some of those duties are as follow: Scheduling and tracking resident appointments, compiling weekly transportation schedules required to carry out those appointments, implementing the assistance of an outside ambulance company as needed, coordinated with other departments to make sure we had the staff needed to carry out transportation for these appointments, organizing and tracking incident reports within the facility, getting physicians signatures via courier system, utilized online software to reserve ambulance services, filing physicians orders and medical records on charts and collected, organized, distributed, recorded and filed paperwork for various departments within the facility.

Veronica Pagán

Dynamic and relationship-centered leader with over 20 years of experience in expanded learning, youth development, and program leadership. Skilled in facilitating professional development, fostering collaborative learning environments, and empowering teams through coaching and capacity building. Demonstrates expertise in leveraging emotional intelligence to strengthen teams, foster engagement, and build meaningful relationships across organizations and communities. Highly effective communicator with an ability to manage complex, multi-project programs and events while delivering high-quality outcomes. Passionate about developing people, leading collaborative initiatives, and creating innovative programs that support growth, learning, and positive organizational impact.